Azienda Ospedaliera Sant'Andrea, Roma Review

Bio security protocols that give confidence, fast CUP payment, friendly and professional staff. Visitor parking available.

Older people no longer have a value! Be careful if you have relatives who are in the resuscitation room and change department like that of neurology: (There is no cure for their dignity.

Regardless of the parking problems, a hospital in the middle of nowhere that does not have adequate parking would have to be closed, it has enormous organizational problems: biblical waiting times make it almost useless. First aid, waiting for a minimum of 6-7 hours, an MRI six months, a specialist visit a year. An example? Knee resonance: regional ticket 46 euros and booking after 7 months, private doctor without request, the same day for 56 euros. There is something wrong ....

I can't give zero stars, too bad. Uncomfortable, expensive parking, inexistent services, rude and poorly trained staff.
I have been here several times to do checks and I hope I don't have to set foot there anymore. I highly recommend other facilities.

Hospitalized after a motorcycle accident, bad first aid. They disinfected my wounds after a day only after my sister's reminder ... wounds still to be disinfected. Diagnosis communicated badly to my family, saying that I had broken ribs instead they were micro-fractures. Do not allow family members to stay close to the patient p.s. I was just moving my arm and for two days they gave me liquid food that was impossible to swallow .. much less my mother arguing with sour nurses brought me finger food. After 3 days they put on the shoulder brace that was put in the first aid. In words they seem good but the most serious thing is that they do not even allow a family to make assistance .. They hunt continuously from the department. I took them bad words. They resign me making me buy a guardian .. They give me a number to call and arrives the guardian (winter) of a fabric type Alcantara and we are in August. I have not even had the receipt. A winter guardian and sold under the counter
Today, 12/16/18, I discover that my prognosis has still to be dissolved because the expert of the municipality has pointed out to me. I'll have to go back to this hospital fantozziano .. I still resign in protected discharge .. did you do it on purpose? So now I come in lane ehh ehh

The location is from a 5-star hotel, quiet and easily reachable with the GRA. I got to visit a close friend of mine and I noticed an uncluttered, clean environment with comfortable rooms.

on September 16th 2015 I went to the emergency room and I found really nice people who didn't let me wait even 1 minute I had a yellow code and I arrived with strong kidney colic I entered at 7 am and left at 11.00 am but they got me done visiting tac blood tests the doctors were competent and talented.THE ALL OF THE FIRST AID EQUIPE THAT THAT MORNING WAS OF TURN

Being a very complex structure my judgment is strictly related to the cardiac surgery department where last month my father underwent a delicate operation. All the phases of the stay, from hospitalization with first aid to pre-operation checks up to the intervention itself and post-operative (intensive care included) were impeccable. Very kind and attentive nursing staff and surgeons extraordinarily available with the patient and us family members. My opinion is really positive. The hospital could be evaluated from many other points of view (other departments, clinics, room televisions, parking, connections, bars and restaurants etc ...) but it would be impossible to review this complexity.
Cardiac surgery in particular with Dr Capuano and Melina are promoted to me with full marks.

Total disorganization, for hours there is no one at the emergency room and there is the line for the triage of acceptance. Naturally, nobody is visited in green code. I had to sign to leave without being visited. How we have been reduced.

Excellent surgery ... really bad administration I sent bank transfer for the copy of the medical record 6 months have passed still nothing, they have lost all the phone numbers

Coming to the emergency room is an apocalyptic experience, waiting for even 12 hours with a yellow code, there is no one who gives indications to families about the state of patients and when they insist, they are told to be patient because "here it is so ", there is no correct order to visit. I think that those who manage this place are not absolutely up to the task assigned to them and think that those who pay this scandalous service are us Italians (the usual pecoroni), it would be better to close it and allocate the funds to improve more efficient structures. I remember you responsible that the name FIRST AID is called so because it should be "READY", otherwise it should be called a clinic, so no one would have to complain about the usual delays.

Staff here are not happy to help anyone. We waited for 6 hours and they were going to send us home with an ice pack. I argued forcibly with the Dr to treat my husband with what we knew needed to be done (we had talked with my husbands brother who is a Dr) and he finally gave in. Husband is much better now, but if we didn't insist he would have never received the treatment and would be in lots of pain still. Go here only if you know what you need and can argue your way in.

I was hospitalized some time in this facility, where I changed a couple of departments, where in both I found unfriendly staff and listless in doing their job. The nurses stood in front of their room laughing and mocking patients for most of their shift. Not to mention the cleanliness. During the visiting hours, the auxiliaries entered the rooms and annoyed the relatives who visited the patients. The night shift nurses slept during the shift, and one night my bed neighbor who had a pulmonary embolus was not rescued in time.

I loved the department in which they operated on me in July (5 floor surgery, professor Caterino). with the oncology day hospital I am having many communication problems. is it so everywhere?

service very bad green code for an ingrown nail ... sin if not they were 5 stars only for the service ... and too much smell of alcohol ... lol: p

NO COMMENT FOR THE FIRST AID ...... I AM ALIVE FOR MIRACLE AND ONLY BECAUSE I SIGNED TO GET OUT OF THAT DANTISQUE GROUP ... "LEAVE EVERY HOPE, OR YOU WHO ENTERS"

I phoned the switchboard but I can't get any answer, what service?

Very bad, the attitude of the staff is very bad, and the big hospital cassa is just a window

It is untenable that in the withdrawals department it is managed in such an incompetent way, because it is not possible to have a management software programmed that calls for it is unknown how long the same numbers are and consequently occupying all the branches; without leaving one or two going on to the next numbers. After 4 hours I can say that this department really sucks and should be closed and rearranged. The only positive point I have found is that when a guard is found, this section works great without making excessive files.

Hospital located in the north of the metropolitan city of Rome, immediately on the Inner side of the large ring road. This is a DEA of 1 'level, although provided with highly specialized departments such as cardiac surgery, neurosurgery, maxillofacial surgery. Obstetrics is missing.

Crazy. I try to be as short as possible. And I write today, with a cold mind, because if I had written yesterday, too angry, I could have exaggerated.
I had to have the plaster removed from my son's arm, slab and everyone at home. 4 hours! I swear! 4 hours in a row.
Disorganization in its maximum expression. And here someone might think "would you be able to do better?" Answer "not only me, but anyone would be able" even if surely there is a professional figure paid lavishly to do it.
Some might even think that the problem is money that does not go to healthcare. True problem that, beyond the rhetoric, cannot be discussed or even less resolved in a review of an irritated person. But those who work in that hospital don't deserve a salary. Whatever amount is paid to him is theft. Dozens of nurses stopped, chatting, annoyed by requests for information. Orthopedics accepting girls who spend the day talking to a friend who has gone to see her while the other branches burst with patients. Girls who, close to the computer tutor, go about looking for a piece of happiness once they have finished what they mean work.
To wait to pay for the ticket, I waited 1 hour and 30 minutes. I had the number 36 (so you can trace who I am) I entered that there was the number 11.
Once at the cash desk? To pay 20 minutes. That is, 20 minutes to deliver a sheet and give 56 euros by receiving in exchange 1 number for the visits requested.
Madness!
If the state doesn't finance Sant'Andrea I'm happy at this point.
If the operators are poorly paid by the cooperative on duty, they know that they deserve less than what they perceive.
Not everybody? Okay, we're in Italy and meritocracy must give way to recommendation, but the vast majority.
to. n.

satisfactory. watch out for the newsstand just outside that if you are distracted it can give you the wrong change.

I have had to deal with very good doctors both in the Radiotherapy and Oncology wards both from a professional and human point of view. In bad luck I was lucky enough to get in touch with extraordinary people who helped me a lot. Thanks

What I have to give full marks, I'm doing the day hospital for some infiltration to platelet gel for the knee, I was not good but it very well from the first day of the visit fisiatrica the second day of preospedalizzazione, I have to congratulate all the department of analysis and of course to all the doctors and nurses and assistants of the orthopedic department, true compliments, keep up the good work.

One of the newest hospitals in Rome. Excellent structure. Unfortunately always very full, and parking air management could be improved a little.

I'm sorry to have found that the profession of nurse could be an opportunity to donate one's professionalism and kindness to others. It should be gratifying to be able to give a little of oneself to others. I understand that first aid is not easy to manage and is stressful, but whoever arrives there certainly would prefer to be elsewhere and must add, to personal suffering, also the fact of being treated without dignity. I am sincere in saying that my experience was not positive and that the nurses are very rude, not caring about a mother's concern!

I was operated on in 2015 on the thyroid by Professor Cavallini. Professor of high profession. The very clean department. The staff is always kind and helpful nurses.

Location easily reachable ... Hospital well equipped and organized ... Staff available and attentive to user needs.

I went on 19-06-2017 to the Orthopedics department, for a visit to prevent osteoporosis, (Falaschi group): very prepared, kind and above all attentive doctors to patients' problems. Congratulations.
Maria Teresa Crocoli

Very slow first aid, only a doctor available. Always packed

Good evening to all, I give a positive opinion only because today I met with a person in charge of the levy staff, sensitive, competent, otherwise for what I saw today they should close as a healthcare company. a company like this that does not cover and protect people from danger ... today, when accessing the ramp from the exit at Sant'Andrea, entry started at about 1 km from the third lane of the junction, with the risk of being paved by TIR vehicles that circulate at high speed, all because the hospital has reduced the parking or perhaps too insufficient for the reach of the Romans, not to mention the conspicuous delay that has reported to all the visits to which a person must support in the hospital, in all this, after about half an hour of waiting in line in the car, someone dared to go in the wrong way, including the ambulance with merciless sirens .... when it was simply easy to put a security guard who was giving the entrance to the parking barrier the entry sheet that we pay very salty to give way to take off from the connection ..... I was told that it was not possible .... I am speechless

Medical staff and paramedico prepared perfect reception is. In the First Aid and in the triage departments always ready to welcome patients except where there is no place in the ward guaranteed the first urgent care well-packaged diet food
Good laboratory analysis unique lacuna la. Cleaning company that tells its employees to say that when you are hospitalized you must necessarily provide yourself with toilet paper soap and paper to dry your hands even though there are dispensers in the bathrooms now the question is the following I have the opportunity to make a purchase like that and if I were an elderly person and without financial resources regarding my judgment on the maintenance of the hospital is reduced by two stars to restore the legality on the companies contracting the cleaning of the rooms of the department
Today two months after the bad review on the cleaning companies contracting the aforementioned hospital is even more disgusting than before I loved this hospital an emergency room that makes water on all sides ask for a tablet of painkiller and the password is not my job you can see the hand of the m5s I do not understand what awaits the judiciary to intervene the NAS to restore all forms of legality because a modern is efficient first aid is now reduced in a hospital of 400

I got along well with my daughter, unfortunately I don't. Maybe it happened with the right doctors, not all are the same. I hope they continue like this. A special thanks to Doctor Addi of gynecology for coming to meet me on a difficult day with my daughter Aurora at PS.
Special thanks to Doctor Bernardini of the PS, to Cardiologist Doctor Comito and to the nurses on duty.
Good job

Outpatient department and neurology department with very competent doctors. Efficient and very kind staff

For 10 years I have been attending the S. ANDREA hospital, in particular the team of Prof. Barbara Maurizio, prof. Monini, dott. Tarantino of the ward and otorino surgeries that I want to publicly thank and congratulate x the gentleness and high professionalism demonstrated. As I was saying 10 years ago from Modena I went to Rome for one of the first hearing aid interventions to solve my hearing loss. It still remains the only hospital in Italy, I return periodically, and I repeat the same feelings of gratitude towards this excellence.

Aseptically assessing a hospital is difficult. It is a place of suffering and hope where many doctors work hard (and some don't) to save lives. The structure is modern but crowded, too crowded. There are times when the emergency room looks like a subway stop at rush hour.
Returning to the overall rating it is a clean, modern and quite efficient place. I don't feel like giving less than 5 stars but maybe 4 was more right.

I was operated on in this hospital at the Plastic Surgery department about a month ago, what to say if it hadn't been for my surgeon who operated on me (fantastic and very competent person) in this horrible quagmire I wouldn't even have put 1 star, the structure is out of reach and to reach it by public transport is a martyrdom, arrogant and rude staff, not to mention the Responsible Doctor who is not absolutely competent, traumatized me "psychologically" telling me that something catastrophic would have happened to me with certainty when it is not so. Very bad experience I would not even recommend it to my Enemy!

On Tuesday 13 November 2015, I was admitted to this hospital for a heart attack. I want to thank all the staff of the cardiology department of the 3rd floor for their efficiency and professionalism as well as all, without distinction, for the human profile including the cleaning operators. Thanks to HEART TO ALL!

Tremendous waiting times, both for small things and to be able to take advantage of operations.

At 12 pm at the CUP still call appointments at 11.00. They should be ashamed, old people queuing in the morning without knowing what to do and absolutely rude and ignorant staff

System of withdrawals and shameful waiting times, even when there are few people. To get some information then I do not say it seems like a joke

Doctors are very kind, I found myself like a family

Very organized very kind staff, very friendly to the cardiology department I thank all the staff and Professor Massimo Volpe ...

A government hospital in the north of Rome is very good

Orthopedics very good: Dr. Masi is a magician and congratulations also to the very professional and sweet nurses

Thanks to the doctors, nurses and all the staff of the Sant'Andrea department of the emergency department and the hospital for the real, concrete, courteous and effective treatments for the patient Liborio Di Salvo; seriousness, professionalism and dedication to work have really put him back on track. Excellent hospital.
Deborah.

Bad first aid, hours and hours of waiting even for urgent cases.

I would like to thank the whole Plastic Surgery team of the S. Andrea Hospital, directed by Prof. Fabio Santanelli, and, above all, the excellent Dr. Benedetto Longo who performed my intervention a few days ago. All the team doctors, Dr. Paolini, Dr. Sorotos, Dr. Renzi, as well as excellent, are human, kind and attentive to the needs of the patient. Thanks also to the medical specialists. Thanks Dr. Longo and thanks to all.

Excellent oncology department. Crowded first aid with waiting even for whole days in less serious cases. Parking is complicated.

But the psychopath in the parking lot?
Today he wanted to seize me first then my car then some of my valuables. Help him with some medication.

Lung surgery for a cyst on 10 August I would like to thank all the doctors for their availability and scrupulousness regarding patients and I would like to thank all the nurses for their seriousness and availability Thanks

Half an hour before the appointment I was an eternity to understand where the otolaryngology department was, the fact is that going around the entire hospital between one department and the other and rude staff who do not even stop to help you, I arrived in delay in the appointment with a doctor who did not even want to work, I therefore strongly recommend to all personnel, operators and doctors to make you a healthy examination of conscience, and perhaps take careers more suited to your presumption, as the operator ecological, cleaner or the bench warmer.

Reading these reviews I think I have to resign myself to the neurology department not answering the phone since I only have to ask when a certain doctor visits but I have been calling several times a day for a week and the department does not answer at all

It is not possible to have telephone contact even with the switchboard. A disk answers automatically indicating the various numbers to contact which then do not answer.

Access system to withdrawals from third world. The introduction of this "computer system" is fallacious. Who comes here and takes the number does not know that before him will pass an endless series of online reservations without however not knowing how many these reservations are. I have the number PS 004 taken at 06.55 and now there are 09.04 am I still have not even been called to register at the counter.

Absolutely disgusting
It happened to me, because it was forced too short times, to go to another structure.
Only for 24-hour pressure monitoring
Appointment at 10:30.
Artistic at 10.
After 20 minutes in a row to get the number I have to wait until 12:30 to sterilize the machine.
The girl dressed in green who receives patients and withdraws the demanding is the most useless person in this world ... Grumpy, stinking and with food between the teeth ...
Absolutely the worst experience in a hospital

The hours of the cup on the site indicate opening at 7 am but the door opens at 8:00 am. Employee laziness or incorrect times on the site? Check it out. Besides toilet paper is not present in any bathroom, I wonder if the supply contract has not been inserted or lucrano saving? Please check.

Recently resigned, I would like to express feelings of gratitude, esteem and gratitude to Dr. Laracca, from the gastroentology department, for his professionalism, promptness and great empathy. A commendation to the whole department for the flawless synergistic and organized work that is carried out daily.
Grateful

Difficult to find what you are looking for, difficult to go to the bathroom, difficult to find kind people, difficult to get answers. A Dantesque circle.

Three bad experiences: 1. desert emergency room nobody in reception, no one knows who to ask after 30 minutes of nothing I went away. 2. Visit for alleged abortion, thick story thrown into a room with the phrase the doctor will come ... never arrived after 2 we went somewhere else. 3. Withdrawal after 1 hour of waiting we are told that pregnant women do not take precedence

excellent hospital thank you all for assistance and expertise

Thank you very much doctors and nursing staff. I found competence, kindness, professionalism and above all human availability! I am 70 years old and it was the first time I chose a public facility, congratulations nothing to envy of private clinics, except for food, very bad! But I wasn't there to eat! Thanks a lot!

Very bad. Removal of a mole, to the surgeon (novice boy) while performing the removal and also the mending hands were shaking, the thing is not very inviting.
Not happy after a few days after removing the stitches, I noticed that they had forgotten a cm of thread inside the wound which made me infected.
I am trying to call the various numbers to which, of course, nobody answers at any time.
Strongly advised against !!

PS I advise the supervisor to have adequate control and supervision, which I fear will be non-existent so far.

IT IS TRUE THAT IN THE FUTURE THERE WILL BE A COMPUTER ROOM FOR PATIENTS

Radiotherapy, responsible Prof. G. Minniti
I sincerely hope that none of you understood in this department. Shallowness, indifference and unqualified personnel.
In the last period to the delivery of the chemotherapeutic drugs was present a listless and incapable energumeno, that complained of having become a pharmacist (tired of delivering chemotherapeutic drugs) a kind of trainee who did not miss an opportunity to be a "bully" with people who were hurried and lost from the pain of the illness of his unfortunate family. AVOID LIKE THE PLAGUE, go elsewhere!
My father died of brain cancer, alas they could do little, as their humanity was very little. With the hope that you will receive the same treatment (surely) I send you my best regards

Very rare qualified staff.
1) The internal staff skip the line, wasting time for those who get up at dawn and come from the other side of Rome.
2) To the acceptance-request medical records, etc ... There are not the strips that go to indicate the path of MACHINERY AND / OR BEDS WITH PEOPLE INSIDE! ACCEPTANCE AND PAYMENT TICKET NEAR THE OPERATING ROOM. If one has an infection that he does not know he has, can it be hygienic to have patients be treated there?
3) Put a roadside check as well, as you put 2 private guards to traffic management, who then a private guard could direct traffic? But anyway it is useless to put staff at the entrance, when at the exit the people with the car park it in front of you, creating traffic obstruction because they have to pay the ticket
4) I had to board because an AR1 recommendation of 10.00 was never withdrawn. Returned back, correct address and confirmed by the "legal" executive offices - Reply of the Italian post office: "Despite the package note of withdrawal in stock, as nobody to withdrawn recommends it on the day of delivery and the 30 days to come, we re-deliver the letter to the sender. "I wasted 10.00 of registered letter + 10.00 Diesel to go to the offices in charge and let me do the protocol requested in August!

PS it is useless to post sheets indicating that the doctor of a public hospital during the service is a public official. Then we citizens invite the aforementioned Hospital Company to put names and surnames of the doctors on the lab coats and not. In such a way that even we citizens, as a State and as with taxes we are to pay you the salary. "What then to the health if the money doesn't arrive go to knock to whom of duty" But we citizens must be protected like you by doctors who take advantage of their charge. Why don't these things exist in private structures? Why take action with idlers!

We went to the emergency room with my 6 year old son who had split his eyebrow (it happened 2 years ago). The surgeon Musolino Michela Teresa Anna scored 2 points for him. Easy to say ..... Imagine a baby crying, screaming and not being touched. The whole medical team lived up to it. They treated my son as if he were a most important person in the world: with so much tenderness, so much decision and so much patience. Dr. Musolino Michela called him "my little star". They made a masterpiece: the scar is invisible. Thank you!

Hospital??? Medical executives who delegate too much to young boys who do not know where to put their hands and who clearly do serious damage ... The current Emeritus Professors should work as they did before ... Making conferences, congresses, workshops ... Abstract and then. .? let the patients be killed in the ward ... This is not the doctor ... And then we are amazed by the facts that happen in the world ...? They want to do too much ... the speakers, the researchers, the managers of the department, the primary, the presidents of various associations all with PROFIT .. .. Etc etc. but then on the battlefield who leave us ... ???? The poor graduate students !!!!!! Only that the poor patients give us back ... A good one. 80% of all those working in this hospital should be fired in the trunk and several super BARONI Doctors radiated from the register of Doctors! Shame on you.

Pain Therapy, doctors, nurses and all staff, From Oscar for professionalism, competence and relationship with patients.

I have been hospitalized in this hospital since 2 March for covid 19 and even if the reason for admission is not cheerful and light when I went to intensive care from the emergency room I found qualified personnel and humanly they helped me a lot by supporting me by creating a climate a little 'joking relieving my moments of pain. In fact, I am infinitely grateful to all the nursing staff, including doctors, whom I embrace and greet with all my heart. Alessandra Marchetti read 4 intemsive ward.

Good organization. Great staff. The only limit is the internal bar

Bad hospital not to mention the ignorant staff plus all that you have to take the elevator on 5 people they do as they like, plus they have a private elevator to transport patients they let us off saying that they had priority but they went to that country . In addition I would add take valid staff because we who unfortunately have to stay there are always too polite

Because everyone talks about it well and it's a great hospital.

Total inefficiency with regard to oncology and even the structure is no less. For information I had to do 300 km. because no one answers the phone, no one knew the name of the doctor with whom I had spoken the first time. Inside ask for a certain department who sends you to the first, who on the second I looked like a Neapolitan puppet. Really very very disappointing. I wish anyone going to this property Good Luck!

Long waits ......... consequence of the meticulous clinical tests to which people who access the PS are subjected. an applause to Doctor Gemma MORABITO and her staff.
In my humble opinion, a true excellence.
Thank you.

Interventional Radiology Intervention. I sincerely thank all the medical team of Dr. Rossi, who showed high professionalism combined with sensitivity and humanity. The patient is followed carefully, continuously and scrupulously, wonderful people both from a medical and human point of view . You are in excellent hands. A positive evaluation also for the health personnel of the other departments with which I had the opportunity to interact

For a locked computer, analysis reservations have been postponed by 2 hours.

I went to the Sant'Andrea hospital for a visit in maxillofacial surgery and I had the misfortune of being visited by Dr. Belli, who without visiting me and without looking at me he liquidated me saying that the surgery chair is broken and in any case case he could not have done anything, to which when I asked why they had given me the visit if the chair is broken the doctor replied in a very rude way and he liquidated me telling me to tell my doctor to buy him a new chair for visit. Then I went to the urp counter and when I mentioned the doctor's name, they replied that they are full of reports concerning the doctor and that unfortunately there are people who are doctors and others who are only graduates. Frankly I think it is very sad that people like that who allow themselves to treat patients in this way, are paid with our public money and that moreover I wasted 4 hours and 30 to go to this facility to hear me say the chair is broken . Shameful!

Why I worked on it like this; I know him very well!

The worst hospital in Rome, all incompetent people from the first to the last and young trainees a place that is not good for blood tests, should be closed very soon they will hear about me.

I may have been lucky but the first time in this structure for a headache visit, 5 minutes of waiting for the cup, immediately called and visited. Courteous doctor, idem nurse

In the emergency room they all work incompetent, they are sitting with a phone on the table, and people are suffering in the waiting room 8 hours,

I do not know what to say ... facility where you do not see a doctor who is one, only specialists ... drug therapies forgotten or given when it happens, a medicine for important pathology not given for a day because ... it goes well tomorrow. ..
The nurses in disarray without reference points ...
I close by narrating the resignation ... operated in neurosurgery, communicated at 12.10 to be outgoing they forgot to resign ... at 18.15 after complaining comes yet another specializing and all annoyed, after 45 min and other complaints he presents himself with the discharge sheet ...

Children in the emergency room line up like adults, although there is a pediatric emergency room. 2.30 hours in the waiting room with the little girl in the midst of so many sick people. The staff is friendly, but the times and ways to assist a 5-year-old girl are outrageous