Azienda Ospedaliera Sant'Andrea, Roma

Azienda Ospedaliera Sant'Andrea, Roma Review

Reviews 326
3.1
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P
4 years ago

FOR WHAT IS ABOUT IT I CAN SAY THAT MY HUSBAND WAS...

FOR WHAT IS ABOUT IT I CAN SAY THAT MY HUSBAND WAS FOUND WELL IN THE THORACIC SURGERY DEPARTMENT. THE PROFESSOR. RENDINA (AND ITS TEAM) AN EXCEPTIONAL PERSON, THE CLEAN DEPARTURE, THE DEEPLY NURSES WHO SAY ............
THANK YOU !!!! AT LEAST SOME HOSPITAL WORKS.

a
4 years ago

Waiting in the emergency room for 4 to 7 hours the...

Waiting in the emergency room for 4 to 7 hours there have been four times for wrong treatments that made me depressive effects. A single doctor at the reception for the green codes that would be almost all patients. A real Italian shame for a hospital of this new absurd type that the emergency room continues to operate in such a scandalous way.

E
4 years ago

I arrived at night with my little boy who entered ...

I arrived at night with my little boy who entered immediately, fortunately, they visited and plastered and they seemed good. The only flaw, beyond the parking, was that the reservation for the check should be done by force in person and at night the door is closed, you have to go there on purpose!

G
4 years ago

I made an outpatient visit. disorganization reigns...

I made an outpatient visit. disorganization reigns supreme. Half an hour just to enter the parking lot, nobody gives information with enormous waste of time for everyone. Dirty bathrooms without soap or paper. The reports must be collected on site because they are not even able to send them by email in 2020.

M
4 years ago

I was today (for the first time) at the Sant 'Andr...

I was today (for the first time) at the Sant 'Andrea hospital with my hemorrhoid problem. My experience has been very positive. Very few attest to the Casse Cup to pay the ticket. I had an appointment for 11.45 and I was examined at 12.15, so not much delay for the visit (considering that it is a public facility ...) Very professional and very kind doctors. They visited me with such delicacy ... I highly recommend it

T
4 years ago

Unprofessional and poorly organized lenses .. Prev...

Unprofessional and poorly organized lenses .. Previously I had given two stars but after 10 hours of waiting where no one has even deigned to visit me I went away ...... I advise everyone to turn to another health facility .. .. The next day I went to the hospital sandro pertini and in 30 minutes they did everything ........ All of a lax and an unprofessionaluti should be fired so it is not acceptable

K
4 years ago

A few days ago I went to the emergency room for ca...

A few days ago I went to the emergency room for cardiac symptoms. I spent 12 hours there which are certainly exhausting, but with me 12 hours and more, the doctor who took charge of me also spent them, never giving herself a break, staying on track and having a constant scruple while also having to deal with many other cases. It allowed me to be investigated from every point of view. With her, the cardiology resident who went to look in my heart for that little defect that no one had ever noticed and the neurologist who, although dismantling, stayed beyond her hours to visit me. All my respect. Thank you

A
4 years ago

More

E
4 years ago

I found myself well at the hospital level, but we ...

I found myself well at the hospital level, but we don't talk about parking, I suck I am pregnant at 8 months, I was told to go outside to park in the free parking lots. There are 3 pregnancy parking lots, 2 of which with a disabled tag. I know a few of disabled parking ... shame!

D
4 years ago

Excellent structure, good organization and very pr...

Excellent structure, good organization and very professional medical staff. I speak mainly for the Department of Neurosurgery. Resolution after the emergency room and subsequent hospitalization. The very precarious situation of the Emergency Room is extremely negative, but not for reasons due to the hospital structure, but most likely to the excessive economic cuts of the State to Health, as well as the continuous new presence of sick people requesting urgent services.

e
4 years ago

Simply thank you. My mom is with them

Simply thank you. My mom is with them
Precisely in these horrible days and I am finding a humanity and a sensitivity that we would all like to wish when we have, in this so surreal period, our dear "closed" unapproachable and difficult to contact, beyond that door. Professionalism (which I know well at Sant Andrea) is no longer enough for you now, you need something more. And doctors and nurses of that
Emergency rooms know this well. And there are. Thanks.

A
4 years ago

Entered at 2.00pm, immediate preliminary view, res...

Entered at 2.00pm, immediate preliminary view, response, possible appendicitis. Moral of the story, they put me in the green code and at 19.00, after trying to figure out how long I would still have to wait, I leave. Terrible.

p
4 years ago

Structure begun in the early 70s and unfortunately...

Structure begun in the early 70s and unfortunately finished only in 2000. This meant that the building is not very functional for today's use. Having a user attributable to the Cassia and the Flaminia, it is underpowered, bringing the emergency room every day to collapse, with rows of hours on the chairs in the waiting room.
It is inconceivable that there is a huge paid parking lot, to the detriment of the few free spaces, forcing users to the wild parking lot along Via di Grottarossa.

V
4 years ago

The structure itself is good, it is the outline li...

The structure itself is good, it is the outline like all the things that clash. To say, at the cash desk of the Cup, I speak of yesterday afternoon for example, at the machines to register and take the number, but put a person in it, I saw elderly people lose I don't know how long to get that ticket, to waste time then at checkouts, because they rightly turn to them for information, slowing down all the procedures at the counter. We were for a plate, I must say perfect in respecting the times, we were certainly lucky, since we had an appointment at 5.30 pm and there was a lady waiting from three ... But for a plate, the answers will be ready in one week ... Of a single speed ... We leave the parking alone, in the end we parked on the street, hoping that the police would not pass. But then again it is such a large structure that parking would never be enough.

M
4 years ago

When you have a health problem you realize how imp...

When you have a health problem you realize how important public health is, I was really happy with the urology department of Sant'Andrea, exceptional, very professional nurses and doctors, a special thanks to dr. Nacchia.

M
4 years ago

System for withdrawal greatly deteriorated. It is ...

System for withdrawal greatly deteriorated. It is no longer possible to book your shift and arrive at the hospital at the right time. They force you to stand in line in the morning from 7.30 to 10 to make a withdrawal even if you are pregnant and should eat but you cannot before the withdrawal. You have to stay in that waiting room full of desperate people and try not to pass out. Sant'Andrea has returned to the system since the Middle Ages.
Maybe to make money on parking.

F
4 years ago

Newly built and complete hospital. It covers a lar...

Newly built and complete hospital. It covers a large part of the Roman population.
Too bad that it can only be reached by car and once you arrive the regular parking lots are only paid against all law.
DOGS DOGS!
Not to mention that, I show up with FFP3 mask and they make me wear a poor surgical one, everyone is attached to the crates and there is no trace of disinfectant gel.
Well, sooooo good

M
4 years ago

Appointment at 11:00, paid the ticket at 10:15, at...

Appointment at 11:00, paid the ticket at 10:15, at 12:20 still waiting. Parking, better to go on foot. While I'm waiting for 4/5 doctors ?! I have passed in front of 6 times joking and laughing with a step that to say slow is to exaggerate. Bad experience.

M
4 years ago

Hospitalized a long time ago for a very serious an...

Hospitalized a long time ago for a very serious anemia I spent two days and one night in the ps tremendous only one bathroom sick with different pathologies without keeping separate those who perhaps needed isolation. I literally ran away. Very bad hygiene standards. Except only some very kind nurses.

A
4 years ago

My experience with this facility has been negative...

My experience with this facility has been negative and very bad ... Private visit with the head of the neurosurgery department for an expelled L4-L5 disc herniation that prevented me from walking, standing and sleeping because of unbearable pain 24 hours a day 24 ... The visit resulted from the intervention to be done it is not known when, I was put on the waiting list ... this waiting time at the end lasted four months, during which I tried to call the department to get news about it, but I never received any response to my calls, the only time I received a reply (among other things very rudely) the doctor who answered me, told me to turn to the professor who asked me he had visited, asked the professor and he tells me that it depends on the hospital, in short, I was put in a position to go to another facility for my luck which within a month urgently proceeded to operate given the seriousness of the situation .... altrime I would have risked really big, given the persistence of the biblical waiting times of this hospital .... Moral of the story "privately" instead everything would be resolved within a few weeks ....

A
4 years ago

I wonder: how do you talk to the hospital switchbo...

I wonder: how do you talk to the hospital switchboard 0633771? after a whole morning the disk always replies, after a few seconds "not available call back later" so what is the switchboard. ??? Shameful

A
4 years ago

Total absurdity a security guard who makes you dia...

Total absurdity a security guard who makes you diagnosis and acceptance, very very nervous medical staff, total confusion not to mention that for a 7-hour scan in the head of an 18-year-old boy.
The problem is not the covid but the desire to work.

A
4 years ago

In this hospital on the 9th floor you enter the pe...

In this hospital on the 9th floor you enter the pediatric ward and at the end of the corridor, from the ceiling above the door, hangs a cloud that says "the island of dreams". Seeing my daughter enter it in January, closed the door, I re-read that cloud and I experienced feelings that I cannot describe, as I cannot quantify today, the gratitude to all those who have dealt with Syria and in particular to Dr. Giovanni Di Nardo.
Crohn's disease is less scary now.
I share this experience with the hope that it will help other parents, but especially children or teenagers with this pathology, and give them courage.
... ahh ... my daughter started making me angry again ... How nice

C
4 years ago

Today I found myself with my wife in the emergency...

Today I found myself with my wife in the emergency room, the visit, let's say it went well even if the wait was 5 hours but the strange thing is that I stole a watch, a gentleman who turned in the emergency room was 60 years old a little placed with hat and black jacket. The time was 13.55 on 24.02.2018 I can confirm that I was not wrong at home my watch was gone and I reported it to the guards who are in the hospital

M
4 years ago

Great hospital with all the specialties, always ex...

Great hospital with all the specialties, always excellent experiences despite the contrary opinion of "is it better the twins or the san camillo do you want to put?" .......... go go I am fine here excellent doctors. long waits for the emergency room but it's worth it .... and if they let you wait for the visit on an ambulance stretcher, you should know that unfortunately this is normal and happens everywhere.

l
4 years ago

First aid and really a shame long waiting times. I...

First aid and really a shame long waiting times. I've been waiting 8 hours with my daughter's pain and have not even given him a soothing and then the doctor who was on duty when I told her that it is inadmissible something like that told me that I am a distorted mother who does not my daughter's health. they can not behave with patients and do not deserve to do this job.

s
4 years ago

I thank the doctor and nurses of the nuclear medic...

I thank the doctor and nurses of the nuclear medicine department now in service who have snatched a smile from me in a situation so sad and tense. Sometimes we find angels who do this job out of passion and not just to get to the end of the month. Thank you

p
4 years ago

The undersigned, Paolo Ferroni, was admitted to th...

The undersigned, Paolo Ferroni, was admitted to the urology department in July, while on the one hand he praised the professionalism of the department's nursing staff, and applauded Dr. Sica and Dr. Riccardo ............. cannot fail to point out the following :
outpatient visits (urology) are carried out by interns, without the presence of a doctor. Furthermore, why does the hospital company (like all public employees) not oblige doctors to have an identification card? I personally wanted to know the name of the doctor with which doctor I was dealing with, I had to use the internet, writing the names of the doctors in the department and comparing the photos! With this method I discovered that the name of the doctor who passed the usual visit in the morning was Dr. Cosimo De Nunzio, on which there is much to say about the way and method of relating to the patient. "Good morning how it goes" on a visit never existed, "to this today ......" his way of addressing the specialist, indicating which therapies the patient had to do. Ask him questions about his clinical situation, practically impossible. true rude. To devote a minute to the relationship with the patient is to give him an extra chance to recover, some doubts also on the professionalism of the doctors. how the intervention had succeeded.

M
4 years ago

I was admitted to this facility in the emergency m...

I was admitted to this facility in the emergency medicine department and had a very bad experience with both the doctors and the nursing staff, who was rude and allowed to make fun of the patients.

G
4 years ago

My father had been admitted to this cancer hospita...

My father had been admitted to this cancer hospital and I must say that they have experienced a lot on him, but only worsening the situation. One night he went into a coma and none of the staff noticed, fortunately my brother warned the doctors in time. The fact is that after almost a year in this hospital, they could not save it. For the rest it is a hospital that works very well.

D
4 years ago

Abandon all hope or you who enter

Abandon all hope or you who enter
Unquestionably one of the worst hospitals I have ever set foot in.The pulmonology department is censored, not to mention the PS especially at night a horrible thing touch and subzero humanity Oncology is not bad sin that they treat patients more like codes that as people, and this is a characteristic of Sant'andrea. I understand the human detachment that must exist when doing a certain job, but at Sant'andrea both doctors and nurses make it an abuse. those of the station.

m
4 years ago

Orthopedic, traumatology department.

Orthopedic, traumatology department.
Very rude evening shift nurses, who don't even know what it means to be human and maybe they don't even know what empathy is.

L
4 years ago

The staff of all departments from DOCTORS TO AUXIL...

The staff of all departments from DOCTORS TO AUXILIARIES ARE IN THE LEG. The canteen is worthwhile. I'm celiac and now on the market there is everything in the canteen of the hospital no. They hospitalized me in the evening at 10 the next morning I did not have breakfast only tHe. Lunch arrives with a cold pasta (almost raw) made with a minimum of dressing between cherry tomatoes, basil and mozzarella. Bread no biscuits. Today I have been here for three days and for people with celiac disease there are no biscuits or rusks but RICE GALLETE and the bread does not exist only RICE GALLETE. They treat you like an extra terrestrial

m
4 years ago

The best hospital in Rome, with Gemelli. I have co...

The best hospital in Rome, with Gemelli. I have come twice to operate, always perfect. Last time for angioplasty, they called the staff at home and they operated on me quickly and perfectly. Unfortunately, it is now difficult to be hospitalized because they know him and they all come to us.

F
4 years ago

Super

M
4 years ago

Hello, 2 years ago I took my 7-year-old son to the...

Hello, 2 years ago I took my 7-year-old son to the children's psychiatric ward
after an 8-month waiting list, I pay the visit and I am told to go to one
private structure because the psychologist who should have dealt with the case
she had a fixed-term contract and was therefore not renewed for a time.
This in addition to the loss of time has cost me 1500.00 euros and here thanks to the public health stressing that it deals with minors is even more serious.
Yesterday I went to an appointment I took with the cup at the dental department, taking my 11-year-old daughter who has a tooth born laterally that she can't get down because there is no room and she also has an incorrect bite, this time too I pay the visit to be told by the doctor that my daughter needs the appliance but this hospital prefers to give priority to other cases, then to go elsewhere. In both cases I paid the visits. This second case seems to me even more serious, 'as if she went to the emergency room with a broken foot and the hospital doctor told him to go to another hospital because in this they only treat people with broken legs. Thanks for everything to the Sant'Andrea hospital.

d
4 years ago

At this excellent hospital I did thyroid surgery m...

At this excellent hospital I did thyroid surgery masterfully performed by Prof. Bellotti. I can only thank the Professor and all the medical and paramedical personnel for my experience. An excellence of the Italian health system. Hats off. Thank you

S
4 years ago

Regardless of the skill of the doctors, the organi...

Regardless of the skill of the doctors, the organization is a bit 'too long, the one that ruins the reputation of this hospital, private individuals who manage both the parking lot and the bar, VERY SHAME take advantage of the misfortunes and diseases of people , charging everything overly CARO, SHAME, among other things at the bar you need everything in the plastic, and then both the inmate and relatives, forced to go there, spend a fortune every day !!!!!! AND THE PARKING ???? No comment

R
4 years ago

Speaking of personal experiences, I must admit tha...

Speaking of personal experiences, I must admit that everything went great from the reception to the visit and to the doctor who was competent and incredible but truly VERY GOOD. The only drawback is the parking and the location which are difficult and paid.

R
4 years ago

They saved my life from virus pneumonia that becam...

They saved my life from virus pneumonia that became severe due to septicemia Thank you for life the resuscitator I was 10 minutes old did not leave me all night until he saw that I regained consciousness and this happened on the day then patience for the long waits patience because the personal and precarious patience and that's enough when they save your life these things take a back seat I owe so much to all the staff of the S. Andrea especially to the resuscitator that I would like to know who he is to be able to thank him if someone can know tell me Rizzo Antonio born in Rome on 03/31/1963 re overburdened with urgency and dying at the end of April 2018 Thanks

G
4 years ago

I needed a dermatological visit to the Sant'Andrea...

I needed a dermatological visit to the Sant'Andrea hospital in Rome and I was really satisfied with the professionalism and great humanity of the head of the dermatology department Prof. PERSECHINO Severino and all his team.
Thank you so much.

C
4 years ago

For 14 years under treatment here, and willy-nilly...

For 14 years under treatment here, and willy-nilly I met several departments, all attentive and scrupulous, sinca for accessibility to parking for the disabled, a few places, far and uphill road to be tackled and no option of reduced parking fee. It is not supplied with gluten-free foods, it should also be mentioned to suppliers of machines ...

L
4 years ago

I took my wife there twice because she felt tachyc...

I took my wife there twice because she felt tachycardia, severe pain in the chest and pit of the stomach. She was diagnosed with gastritis (without a gastroscopy) and sent home both times with a sleeping pill and gastroprotective therapy. Too bad that the pains continued for another two days and in the end I took her to the emergency room of Umberto I, where she was diagnosed with Pericarditis, an accumulation of fluid in the membrane that lines the heart. In the face of gastritis! Hats off to the (annoyed and asleep) nurses on the night shift and the emergency room doctors who diagnose based on the question: "Are you experiencing a period of high stress?".

V
4 years ago

Pessimoooo !!!!!! We arrived in the morning at 07:...

Pessimoooo !!!!!! We arrived in the morning at 07:00 to take the numeretto to do the analysis of the sengue, we were up until 12:00 and they were still an hour late, practically we had to wait another hour before entering because obviously they called for first the people who had booked online !!! Bad service the unfriendly staff !!! Never again

c
4 years ago

In just 6 hours of waiting in the emergency room i...

In just 6 hours of waiting in the emergency room it was possible to see everything that should not be done in any workplace but especially in healthcare. Nurses and OSS sleeping, patients / sick / users treated very badly, information not given or given in the worst way. What about doctors? Nonexistent. They do not trace or want to be found.
Do we get to the diagnosis then? Therapy? Sorry but after 7 hours still no results with about 4 adults waiting, a child (with cough and fever sitting in a room for about 2 hours) and 1 red code.

E
4 years ago

Effective and fast cup. Poor outpatient services w...

Effective and fast cup. Poor outpatient services with unusable number calling system (random numbers are issued that do not allow the user to check how much is missing in his shift), but smart (allows operators to call who they want with their own criteria) so you get two / three hours of waiting despite the scheduled appointment. Behavior inqualificante and not user-friendly or respectful of people waiting. Poor hospital that personally I try to avoid as much as possible because it always confirms the low opinion that I

G
4 years ago

20 minutes, I could not talk to anyone, a non-exis...

20 minutes, I could not talk to anyone, a non-existent switchboard,

I'll try again in 15 minutes.

mute switchboard, they answered me from the internal number of the specialization,

a hospital so important, de what ???????
non-existent switchboard

G
4 years ago

The hospital as a whole is a good structure. The s...

The hospital as a whole is a good structure. The staff is generally quite helpful. It is a university polyclinic, therefore many students and specialists circulate in the departments, as is natural in these cases. Of course it can happen to ask very "technical" questions and to have non-exhaustive answers, but it is natural if we have in front of staff not yet structured. I repeat is a university structure and this is good. On a sore point, the bathrooms of the "public" in no one saw soap dispensers and devices for drying hands. Many hospitals and / or clinics neglect this aspect, forgetting that if a "visitor" passes through a place of care, he can carry a multitude of germs, even more if he is unable to wash his hands in the bathrooms. Nosocomial infections are a problem. The huge flaw of this hospital is its logistic position: almost devoid of public transport. Served by inadequate roads and clogged up to traffic, without sufficient parking. It is clear that those who designed it had made abundant use of alcohol. Practically a madness, a cathedral in the desert. We should take it and move it, in full, to another place.

l
4 years ago

As far as I'm concerned everything is in the norm ...

As far as I'm concerned everything is in the norm of a large hospital with so many problems ... but woe to you if you have to collect a report. In my case in dermatology ... I had to go there twice ... the first time after about an hour waiting for him to be called my number I had to leave for other commitments that awaited me .. the second time after about 45 minutes I saw a number higher than mine called .. I went to ask for explanations I was told that before the withdrawal of the reports they called the visits and the interventions, not being able to wait any longer, I insisted that it was only a question of withdrawing a report. at that point the owner of room 4 intervened and verbally attacked me, telling me to wait. At the same time another doctor (young and kind) told me to wait and immediately afterwards he came out with a folder, made me sign the report. all in five minutes ... BUT IT TAKEN SO MUCH .... a large and important hospital cannot be lost in these inefficiencies ..

A
4 years ago

By booking at tel 803333 if you can, you can pay y...

By booking at tel 803333 if you can, you can pay your request or use the CUP at the hospital or SISAL or a dedicated website. If you are going to the hospital, go there at least 1.5 hours before your appointment. Recommended.

@Flightcase Expert In Capena
@As Cases

I
4 years ago

What is the point of indicating a telephone number...

What is the point of indicating a telephone number for tampon reservations which is ALWAYS busy or disconnected? It is disconcerting as well as disarming. Among other things, it is the only way to book !! It sucks

A
4 years ago

I have been to the pediatrics department, very hum...

I have been to the pediatrics department, very humble doctors both at professional and human level, very skilled in their work very prepared and ingamba ..... Nurses very available and very sweet, professionally very good, a very important thing, both doctors and nurses, they put at ease and are turned gently to children .... I had a great time with my daughter, very good, excellent ... To finish with the cleaning ladies, they keep the department clean, thanks also to them, very good ....

s
4 years ago

A modern hospital, but a major flaw, it does not s...

A modern hospital, but a major flaw, it does not send the reports by post as most hospitals do today, to patients who live far away, 140 km to go for the exam, and another 140 km to collect them. ABSURD! NEVER AGAIN'.

M
4 years ago

Good hospital.

Good hospital.
The absurd parking. Not only is it paid (exaggerated. It's a thieving) in addition, the full car park stops entry to the hospital even for first aid.
I don't understand why the hospital managers do nothing to improve the situation.

Azienda Ospedaliera Sant'Andrea, Roma

Azienda Ospedaliera Sant'Andrea, Roma

3.1