AWeber Communications, Inc. Reviews

I have found the training that Aweber provides in addition to the product itself is top rate. They are always trying to help you increase your business.

Hello! to every one Aweber is a wonderful group to work with. I get great emails from them. I get helpful and meaningful advice all the time. Their web site is easy to work with and if I need questions answered they are always there to help. Thank you Aweber for a wonderful year of great service, continue the good work in helping others.

Grateful
Gloria Hammonds

Using this amazing service and their affiliate but could be better for affiliates if we can have other options to get our money like direct deposit or Paypal.

AWeber has been a key piece in my experience and results of Internet Marketing

I am new to AWeber (2.5 months) and to Email Marketing but found AWeber incredible easy to use and very professional. Thank you so much!

Attended a Greater Philly Small Business Marketers Meetup event here and had a wonderful time engaging with the Greater Philly Digital Marketing community. I look forward to attending many more!

Wanted to give a -negative Star, but it isn't available. I used aweber at the advice of a friend, who I found later had never used them but read the great reviews. Okay, So I uploaded my contacts, etc. Aweber sent out an automatic email to each contact and ended up -- over a long series of support calls and extreme frustration that reduced my 789 contacts to 121. The support was condescending and rude. I was told I was lucky to have 121. My contacts were collected at my trade booth, at trade shows in different states over the years from personally signing up these people face to face and promising no BS emails etc to only get what they signed up for - our products news and bi- yearly blog. I use Constant Contact and am very pleased with them.

I love using AWeber for my business's email marketing! It is user-friendly and if I'm ever having an issue, the staff are super helpful!! I recommend AWeber over MailChimp anyway! : ) Thanks

My Experience with Aweber has been very good Aweber is Great in all Marketing Systems Big or small Iv used Aweber with 2 Marketing systems now and it has been great with both.

AWeber is very easy to use and has the best delivery of any service that I am aware of.

I am very happy with the custom email creation which adds a personal touch. The drag and drop feature makes this very fast and easy.

I find the tutorials very helpful.

I also like the way they communicate almost daily keeping you updated on the latest trends and tactics being used in email marketing.

I couldn't be more satisfied. Well done AWeber.

Aweber is the best email service out there today. They have top notch customer support, easily created signup forms, fantastic analytics of posts, and did I mention the amazing customer support! When I started using Aweber I didn't know a thing about email marketing, I would call their support line at least once a week. Their support is US based and really seems to care about making the best damn product available. Thank you Aweber!

I have had a few services over the years and have gone back to Aweber; they do everything my business needs plus some, and their integrations are seamless.

AWeber's drag and drop custom emails are quick to build, easy to send, a great way to keep in contact with my clients, also their marketing tips are very helpful for anyone new to their email system.

Too many rules, having to get humans to manually approve my email lists so that I can use customer info that was already given to me.

Five years ago I chose Aweber because it was already one of the highest recommended providers on the Web. Since then I've tested other providers and none of them hold a candle to Aweber.

~ The stats Aweber provides are amazingly detailed.
~ Their customer service and tech support is instantaneous, whether you email with a question or call on the phone.
~ The drag & drop templates make sending out our daily newsletter a piece of cake.
~ They have a tutorial and case study for everything. In fact, it was one of their case studies that convinced me to try a lightbox and that lightbox brings us more subscriptions now than the inline form.
~ Everything you need is easy to find and professionally presented. You know from the minute you hit the Aweber site that you're dealing with a professional organization, not just some shyster who's out to make a buck.

Probably one of the main reasons I love Aweber is I never have to worry about spamming or legal issues. They flag your content to let you know it might not pass spam filters before you even send it and you don't have to do any special set-up for double opt-in - it's all automatic.

We love Aweber! :)

Great folks to work with. All of your help has been simply and thoroughly explained and your response time extraordinary. I switched from another email provider and have found Aweber to be a far better and more complete provider. Keep up the excellent work!

If all customer service was like this, the world would be a better place. Called at 8am, on third ring was picked up, young lady was super nice, did everything i needed in 5 minutes. Great Customer Service !

Great service. Makes a very dedicated effort to help teach and guide you on how to make the most of what this platform can enable you to do.

Hi guys (and girls),

Yes, I'm very satisfied with your service. Your response team is one of the kindest teams I've ever met.Your content in the form of explanations and tips is also very good.
The only thing is that you can't push things in this internet world. Even if you want to hurry up, let's say getting subscribers fast on your list, you can't force this. You just have to be patient and in the mean time keep improving other aspects of your blog. Time has its own speed (am I getting wise here?) Any way thanks for all your excellent advice and looking forward to work with you in the future, with kind regards, Hans

Thank you to Bobby who helped me so much last week. I am so grateful for your Real Live phone connection. this works well for me, to have a competent patient person guiding me.

As many people, i was looking for a good email marketing company online. So i first compared a lot of different email marketing companies. What i like so much about Aweber:

The complete service they offer and everything is step by step. It took me less then a week to figure everything out.. :-)

It also helped that the first month was 1 dollar. I think this is a great service. For people who are not that familiar with autoresponders, newsletters etc. This gives them a chance to try everything before paying the full amount. GREAT!

What also really surprises me time after time, is the quality of the content that Aweber offers you after you subscribed. They have great tutorials and they offer free content in the form of E books or other digital products.

The post i received from Aweber, to confirm and if i had any questions i can always call them. Really great support. The are willing to help you so bad.. :-)

Only thing that i would like to see improved is the following;
When i make an email-campaign for my dutch clients, its not possible to set everything in this language. Would be great if this feature will be available in the future.

I can only recommend Aweber and i also started with the affiliate program.

I love Aweber.

Bennie Mellies

Fantastic, easy to use, user friendly, it works every time!

Disappointed with AWeber for 2 reasons. 1. The system is not intuitive and although some parts are easy, many features are not. For example, if you want to add social media icons (who doesn't?), this is a multi-step process that requires you to find your own icons, then you have to create individual cells to add them in, then size each cell to look equal (by eye). Its a mess, and I am a graphic professional. This is just one example of many restricting work-arounds I had to do to prepare the couple emails I sent through the system. Despite the frustration of trying to use a system that felt like it was designed by a group not familiar with creating mail campaigns, the reason I left was because it didn't make good business sense. 2. If all your leads are collected individually, you may be okay. For me, my small modest lists that were given to me by associations I'm a part of. The lists were declined. It did not matter that I had no bad marks on my account or that these emails were from individuals in my association, who wanted to hear from me, they just wouldn't allow the lists to be imported due to their strict rules. Their email to me said I had to hand collect individual emails, not have a list provided by an association. If you are someone who does trade shows, you might as well forget this company all together. My regret is investing so much time trying to learn a system that was simply inferior to others, only to learn that I could not use the product after all. I invested time and $29/month for 4 months to send a total of 4 emails. . AWeber was a referral to me as being a product that had low bounce rates which is the only reason I struggled through the software. I gave it an honest attempt and the open rates were really no better than my original campaigns from Mail Chimp. On search for a new product.

I signed up to AWeber by the suggestion of another Internet Marketer. I attempted to set my account to single opt-in instead of double opt-in. I noticed the option wasn't available. I contacted tech support via online chat. I was told that the matter would be resolved and I would receive a response within two hours. I did not receive the email response until the next morning.

The response I received was basically that they still needed to keep my account restricted until they saw a record of usage. I found this completely absurd! I can understand there are people that abuse the service, however, I see no reason to restrict an account without a valid reason.

No one could tell me why my account was restricted except that their automated system makes a determination. I am cancelling my trial account. I refuse to pay for a service that is automatically restricted without any valid reason. Very poor service.

Yes, I'm very happy with AWeber.

Yes, I'm very happy with Aweber. I have received occasional assistance of great importance to the development of my work op. I can only say - Thank you Aweber for their help and care received.

Excellent, Easy to use, customer support is solid (online chat is convenient).

Highly recommend, I wouldn't change to another email marketing provider. I'm not technical at all but Aweber makes it all so easy!

Love this Service! Perfect! And always gets better

:) Thank you and Have a gOOd Day
V

Aweber has gone downhill and complacent. They have basically not changed their user interface in YEARS! They are so large now that their main concern is stopping spammers, so if you have a new account, they will not hesitate to restrict your account for any reason.
I tested out my opt in form with one of my email addresses and my account was put on an "admin hold." I had to call customer support, who removed the hold promptly and refused to tell me what I had did wrong.
After that, I started my ad campaign, and my new subscribers were unable to receive any follow up emails.
I signed up for Getresponse and so far, everything works great. I then closed my Aweber account and will not look back.
Like I said, they are large and complacent and not really interested in new customers because they have tens of thousands already.
Avoid at all costs, not worth the headache and they are too big to care about you.

There are many autoresponder services, but I doubt there are many who come close to delivering such exceptional service as Aweber. They are fast and effective in their communication. They have always helped me find a solution.

I first joined Aweber when I knew nothing about autoresponders, and even with my very limited knowledge, I was able to figure things out. That's how simple they've made their platform.

I work for a nonprofit and have used every email platform on the market and I would never use any of them again thanks to Awebber. The price for nonprofits is spectacular, and the flexibility and simplicity of the site makes my job ten times easier. I was not thrilled at first about having our donors, supporters and event attendees opt in about subscribing to our emails (you can turn that option off) but I actually enjoy it. We have less complaints and our donors are more engaged! Customer service is also helpful it is the first time I have used a platform where I get a live person who will work with me until my questions were answered. Would HIGHLY recommend the service.

Although relatively new to email marketing, AWeber has certainly helped me to get the ball rolling. I have seen the positive results already. It is professional and functions very smoothly. I am still learning the "tricks of the trade", as it were, BUT the support provided is excellent and tutorials are very helpful. Excellent - would recommend to anyone.

I deal with online companies on a daily basis and I have to say that my experience dealing with Aweber has been outstanding. Probably one of the best business experiences ever (online or offline). Their dedication to the customer and their craft is mind-blowing.

Great, complete instructions (tutorials) and more optional tools than I've ever seen with this kind of tool.

Love the intuitive, easy to use interface. The service has been extremely reliable so far - no complaints whatsoever!

Many lifestyle Entrepreneurs are using Aweber as there way of proving great services. That's why I choose them and I don't regret it one bit. Great service and an even better customer service.

Thanks to everyone! I have always received a clear answer to any question.

Everyone is very helpful , i'm sure i will have more and because of the polite

responses I won't mind asking.

I tried a couple other list management services before finally coming to AWeber. They weren't necessarily bad, but AWeber was so far beyond anything I had expected. Their customer service, professionalism, tools and services are amazing! I hope to partner with them for a very long time. And tat's it! They're in this for the long-haul. They plan on being around forever so everything they do is with that long-term relationship in mind and every time I talk to someone there, I can tell that they value my business and want me to be with them through it all.

I cannot say enough good about AWeber and their team and I recommend their services to anyone who is looking for the best.

I'm switching over from Infusionsoft because most of my communication is by email. It has taken a little while to get use to but I like your service and you guys are really focused on one thing, helping companies create the most effective emails, which I like.

I am completely happy with Aweber! The customer service is top notch. You guys went out of your way to make sure I knew I had help when I first opened an account. Both through emails with links to 'how-to' videos and with a personal call to let me know you're always there!
I also adore the ease of the drag & drop customizable templates...both for sign-up forms and auto-responders.
A+++ Thanks Aweber!

I just love Aweber and would refer anyone to try it out. They are the Best, Hands down!!

aweber more than wonderful
Helped me a lot in training on how to work messages and commercials with ease
the fact I became like aweber
Thank you

I wanted to take a moment to say that AWeber is highly recommended in my book. AWeber has excellent customer service and you can actually speak to a real person. I hope they will continue to provide excellent customer service for years to come. I will recommend AWeber to anyone who is needing an email list building/auto-responder provider for email marketing. Anyone can easily setup an email list and configure it with AWeber's setup wizard. The developers of their product are a step ahead of the competition. The low monthly cost to get started is simply the cheapest I have found and loaded with features. Thank you once again AWeber for giving me the tools needed to drive my email marketing campaigns.

WARNING are an affiliate Italian, DO NOT PAY FEES ! two years that they write crap and do not send me anything I have over $ 1,900 !!!

I've only been using Aweber for a couple of months and I am very pleased with the support provided to me. The videos are extremely helpful. Also, when contacting Aweber, I've always had my issued solved quickly.

Aweber have so far provided everything I need to set up my online business. Great tutorials, and very helpful tips on how to get more attention and grow your business.

This is the very first time since I've been using advertising sytems on the internet that within a short time space of time I get a sign up in my program as I'm using Aweber now. I'm therefore really looking forward to more success with Aweber.

Set up an account imported emails went to try and log in the next day come to find out they marked my account as spam and closed it never even got to use the service.

Crazy-reliable e-mail delivery, incredible customer service. I've been a user for years and wouldn't use anyone else to deliver my email newsletter.

I'm a recent convert to AWeber from another popular service (MC). I can't speak highly enough of their feature set, ease of use and especially their Customer Service. They have an extensive library of tutorials, help articles, etc. I've reached out via email to CS on many occasions and they have always responded with 24 hours...usually within a 2 hour window! There's also a phone number that you can call to speak to someone directly.

Again...I couldn't be happier with AWeber and highly recommended them to anyone!

I absolutely LOVE how quick Aweber is to respond to emails!

The interface is super simple and have a bunch of helpful info on their site!

I have been using Aweber since we started our business. The ease of use and help is all we really need. I use 2 other responders on 2 sites that are tied in because of the program but all of my other sites are with Aweber. Keep up the good work

Fantastic service, I've been using AWeber as my #1 autoresponder service and couldn't be any happier, highly recommended!

worst email marketing company. deleted my 5000 person list with no chance of recovery just because I was away for 3 months

I've tried other auto responder services but i enjoy being a Aweber accont holder. Their features, support are just really good.

It is amazing company to work with. Super friendly customer care who are all tech savvy and understand their customer needs.

Reason: The description you included doesn't provide enough information for us to document the specific source where these subscribers signed up, so therefore we couldn't accept this import as is. Please resubmit the import and include a detailed description of where these addresses came from. This includes the exact URL that contains the form that the subscribers used to sign up. If the subscribers did not sign up online, please provide detailed information as to how the email addresses were collected in person (where and when, and also the expectations set forth when they provided you with their address). Alternatively, if they were obtained from some other source, please provide details on that source as well. Please be sure to account for all sources.

BULLCRAP!

From what I know of AWeber I just have to recognize the merits of its service. Not having a lot of experience, being in, just over a month, but I think it does a great job.

I am working in Marketing at EmpowerNetwork.

Other email service providers should take a look what Aweber does and adjust their model to this professional level of service and committment. Best so far!

I have been using Aweber services for a few months now and till date I am very much satisfied by the service. I am quite impressed by their marketing training and frequent updates. I get great support and they have a very good communication system. I highly recommend Aweber to anyone for their e-mail marketing campaign. Well done Aweber, keep it up.

ike your tutorials foseem in Portuguese, because I difuculdade with your language, and do not have to help. voceis service and great.

Aweber sends out helpful tips and ideas to assist in keeping your email marketing campaigns up to date and on point!

This service is priceless and will remain a fixture in my business for years to come! The analytics and tracking take the guesswork out of my campaigns and automated emails help me to keep my audience updated and converting!!!

The staff is very friendly, knowledgable and hands on!

You guys rock!!!

There are no shortage of tools in the email marketing space that I've seen come and go or try to do what Aweber has done. I've used Aweber for more years than I can remember and have tried the some of the others more out of curiosity than anything else. My experience with ease of use and deliverability will keep me a customer for many years to come. The only thing I'd like to see improved or made a little easier are the list segmenting options/features. Keep up the good work.

As a new internet and email marketer, i did a lot of research on the best way to market my business. Aweber has been the best I have come across. The marketing strategy is easy to follow plus they gave me a lot of tips on the best way to market my business with email marketing. Aweber is easy, they provide you with a lot of services to enhance your business and they give great business advice, and guidelines as a result of their growing business.
I love Aweber because they make your business, their business.

AWeber is a very professional group who provide outstanding training on their product.

As a new person learning the ropes I have been very impressed.

Aweber is a constant Service Partner we use ourself AND highly recommend it to our Customers. We can a lot of cool things with Aweber to increase sales for our Customers. Great Service!

AWeber is very intuitive and easy to use. I agree that it should also be in Spanish, as it is the Second Most Used Language in the World: USA, Central and South America are Very Large Markets!

regards

Guillermo Gagliardi

Just starting out with Email marketing. When I researched which auto responder to choose AWeber kept coming up as the one others were using and recommending so I chose it. At first it was quite daunting to set up my email marketing but AWeber made it super easy to follow a step by step process. I was up and running and getting results in no time. I have not been in any way disappointed with the choice I made. I am not a techy person so it is a big thumbs up from me that I am not daunted by the system and actually enjoy using it

Fantastic service, easy to use and affordable on scale. I have used many different services in the past and Aweber are by far my favourite newsletter marketing provider.

horrible service, Josh S is very rude and obnoxious. on my way over to Getresponse, a much better service.

Great user interface. Simple to use with speed and great analytics for mailings. Keep the good work.

As I am in the UK all my contact is online and by telephone. I have been using Aweber since the latter part of 2012 when I set up my online biz. From the outset the quality of training, webinars, advice and guidance has been first class. Especially for me at 57 and coming from a zero knowledge start. Would I recommend Aweber - without hesitation and everytime. CP

Aweber is awesome!! I will use it in my business for many many years to come!! The only criticism I have is I wish they would integrate an ecommerce platform so I can sale my digital products and do my email campaigns all in one place!!

Was a paying Aweber client for sometime and ran into hard times, so I had to switch to another company's Free option. When I switched to free with **** *****, I realized I did not export my list correctly from Aweber. With full intention on returning as a paying customer when my business was doing better financially, I called Aweber to see if they had my list on file still (Only cancelled 30-45 days ago). The man that clearly works overseas said "NO" and the hung up on me! Absolutely stunned and in disbelief. So now I have no list and will not be going back to Aweber.

BAD NEWS. it doesn't work and they make it hard to cancel. Try there phone numbers and they do not work. Rip off. The good reviews must be from friends and family !!!

GREAT IS AN IMPORTANT TOOL TO CREDGE YOUR NEGATIVES

This solution is awful, please never contact me again and this company will never get my business.

The program is good, and the support team is awesome.

Hello Gentlemen,

Yours.

I apologize for just now give you response to your email about your A WEBER.
I did not know it was so important for the you.

What can I say about your service is that so far I'm satisfied. Otherwise there was nothing that made me think otherwise.

I hope to continue working with The WEBER recommend it. And I wish much success.

Anticipating my thanks

Sincerely,

Augusto Moreira

5 Star service with 5 Star satisfaction. Thank you for helping me grow my business. Keep up the great work please!

Amazing place where you can lift up your Life and your pocket too.

Great company to work with. The people are nice, friendly, and responsive. And the price is so reasonable - their hearts are in the right place.

I am a very short time using Aweber, for me it is being excellent. I thank Aweber very much.

I have used Aweber for many years and highly recommend them to those looking for a credible and reliable source for web forms, auto responders and email marketing.

SIRS. YOU KNOW THAT AWEBER USERS LOVE YOU.
WE IN THE COMPANY JULIA EVELINS LOVE THEM, WE THANK GOD FOR HAVING PLACED A COMPANY OF OUR GREAT VALUES, SO COMMITTED TO US, WE THANK YOU FOR HAVING A LANGUAGE SO SIMPLE, AND ORGANIZE THEM OUR WORK ON THE INTERNET. THANK YOU THANK YOU THANK YOU WE HOPE TO BE FOREVER WITH YOU JULIA EVELINS

Sorry for my bad English... I LOVE aWeber. It's a fantastic service! Bye for now, Vasilij

Aweber Is Number 1 in my book,As for me I will give the team all 5 stars if I could give 10 stars if that was allowed,I have a hard time trying to keep up with all of the information. Keep on doing what the Team do best and that is great Information to make a marketer job easier. ( Thank you Aweber Team) Elihue''' (Excellent)

For what AWeber offers, I have nothing but goof things to say. The graphics on their site are very clear and easy to follow. I am new to online marketing, and the tutorials and telephone support have been exceptionally helpful. Working with them is easy, and problems get solved immediately. I like to talk to human beings when I have a problem and the telephone support is fast, clear, succinct and friendly. When they aren't available in person (I only wish the hours were longer, as I do most of this work in the late evenings), I usually find my answer in the tutorials

I have NO complaints at all, and I"m very grateful to Jeff Walker for referring me to AWeber.

AWeber support is amazing. Other companies should take notice at what they're doing and learn form them. I'm not a techie at all, but I'm totally able to use their service because it's so easy to get help when I need it.

As someone new to email marketing, I'd heard that AWeber was the way to go. I did do some research into other companies and found that AWeber had the most to offer at a reasonable price. Their user interface is pretty intuitive, so it's fairly easy to figure out. If you ever do get stuck on something or have a question, their Customer Support is Out of This World!! I highly recommend AWeber!

I am very new to AWeber, but I have found them to be extremely helpful at all times, and handle all my enquiries knowledgebly and professionally. Most importantly, they are easily accessible and answer any questions I may have without delay. Good job AWeber!!

Great service, support and tutorials to help you manage your email list.