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A
3 years ago

Great staff and customer support. I worked with Jo...

Great staff and customer support. I worked with John to purchase my AWE Touring Exhaust for my Audi S6 C7 at their HQ in Horsham, PA and couldn t be happier. John gave me his honest answer regarding going with Track or Touring regarding my preference of daily driving. The customer support with Christina was also amazing. There was a slight imperfection on one of the black diamond tips and the warranty process was a breeze! They are top tier in R&D and quality of their products. I m just lucky to live 10 miles away from their HQ. I highly recommend their services for any European and Domestic cars!

G
3 years ago

John Voss at AWE provided me with great execution ...

John Voss at AWE provided me with great execution and customer service. They came through when time was a factor and kept me in the loop throughout the process. Will be using their services again! Thank you!!!!

N
3 years ago

Wonderful Service. I spoke with a gentlemen on the...

Wonderful Service. I spoke with a gentlemen on the phone on Monday, scheduled my appointment for Tuesday. Extremely informative and helpful.

Arrived at 9:00am to get my Audi A3 tuned, was out by 10:15am. Car feels fantastic, huge gains for a small amount of money. Couldn't be happier with the service provided.

Give them a call, you won't regret it. Highly recommended.

H
3 years ago

This company has the best customer service John at...

This company has the best customer service John at extension 225 is a cool guy. I've brought alot of aftermarket parts from companies but I've never received a thank you package like the 1 Awe sent me. 2 t-shirts, coffee mug, and a license plate frame.The touring exhaust on my c7 sounds amazing!!!

R
3 years ago

Best exhaust systems ever made. The quality and th...

Best exhaust systems ever made. The quality and the sound of their products are amazing. I have the AWE touring exhaust on my Audi S4 and it sounds fantastic. I am very happy with the exhaust system.

W
3 years ago

Your phone service is horrible your customer servi...

Your phone service is horrible your customer service isn t bad once you can get you on the phone the follow ups from your office are also horrible your employees are not following up with customers. I ve called multiple times and waited for over two weeks after talking to you last for someone to call me back I m getting a little impatient. You know who I am this is Patrick Audi RS 5 2018. What do I have to do to get a call back

C
3 years ago

Ordered the touring exhaust with quad tips and res...

Ordered the touring exhaust with quad tips and resonator for my 2016 Audi with the assistance of John V. He has exceptional customer service skills!

We've been corresponding back and forth for several weeks He's been very patient with me. He answered all my questions within 24 hrs. Can't wait until my exhaust arrives!

Update: It's been about a month since the exhaust installation. I had 3 different issues with the exhaust. First the rattling, had spacers installed to get rid of the noise. Then the driver side exhaust was tilting because the bracket closest to the exhaust wasn't sturdy enough to hold the weight. They installed another bracket to distribute the wt.

The last issue is purely cosmetic. The driver side exhaust tips are protruding out 1/2" more than the other side. I can't push it back any further because the weld is in the way. Other than adjusting the passenger side to match or cutting 1/2 " off the pipe to match both sides.

J
3 years ago

Customer service is amazing. I had a issue with my...

Customer service is amazing. I had a issue with my exhaust tips and Michael was very helpful and was able to fix my problem. I have this exhaust on my Mini Cooper and sound/quality of it is amazing.

P
4 years ago

I had my exhaust built and put on at AWE for my BM...

I had my exhaust built and put on at AWE for my BMW 435i. I got the touring exhaust with the performance midpipe and it sounds great! It's the best sounding exhaust. I've had people ask me what exhaust I have because nothing compares. I highly recommend AWE.

J
4 years ago

Absolutely amazing. Friendly service from the seco...

Absolutely amazing. Friendly service from the second you walk in. Gave a tour of the facility which is amazing. You also get to sit next to a McLaren in the waiting room which is nice. Absolutely amazing cannot wait to go back for the next thing! Blow pop and stickers on the console are a nice touch also. Will be back for sure.

C
4 years ago

Very professional staff, outstanding quality work....

Very professional staff, outstanding quality work. Have both their exhaust and a new Southbend clutch installed by them. I recommend AWE to everyone! Very satisfied customer. They took care of my vehicle as if it were their own pride and joy.

B
4 years ago

ABSOLUTELY THE BEST JEEP EXHAUST ON THE MARKET!! P...

ABSOLUTELY THE BEST JEEP EXHAUST ON THE MARKET!! PERIOD!
We have installed hundreds of exhaust from every brand on the market, and this system is by far the best! amazing sound off the line but when you reach highway speed there is no more drone. I can actually hold a conversation without screaming. I don't know how they did it but it's the only exhaust we recommend!!!

M
4 years ago

The best exhaust company in the game! Their R&D, f...

The best exhaust company in the game! Their R&D, fit and finish, and customer service is all, hands down, a gem in the automotive community. John Voss was instrumental in staying on the phone with me for over 30 minutes answering all of the questions I could throw at him. It's true that this is a company run by fellow enthusiasts!

F
4 years ago

Terrible customer service !! Will never recommend ...

Terrible customer service !! Will never recommend AWE to anyone.. I had my brake pads ,rotors replaced , and bedded only to have them continue to squeak.. And all they can say is oh well that does happen we can take a look and charge you another maintenance fee.. For what I paid they should of taken care of any problem without ADDITIONAL COST !!! No excuses