As a video user coming up on several years with Av...
As a video user coming up on several years with Avid Media Composer (most recently version 8) I can't say I'm all that impressed with this company at the moment. Not only is the software severely buggy compared to the competition (simply importing clips results in crashing half the time) but their web store support team seems quite uncoordinated, and took nearly a week to sort out a simple error with their subscription payment system. Their phone support team was also completely unable to help determine the problem or offer any solutions during this time, because apparently the two departments can't work together at all. Overall Media Composer would actually be a good product if they could sort out all these issues, which is why I'm giving it 3 stars.