I'm going to give this place a 3 only because when I try to get I. touch with .y mother the staff here do not answer the phone very concerning I live an hour away and today I'll be there but I cant even get in touch with my mother to let her know to get ready. very frustrating is anyone even there!?!? is my mom in her room with her light on!?!?!? the frustration there people seem to not care it's been going on for years!
Do not let your family members live here under any circumstances.
With new management and staff, Autumn Grace has improved greatly. Having a new activities director who has things planned every day for these residents has been amazing and you would be surprised to know and see the difference activities does to these amazing people. All in all, I am very pleased with out things are turning around here with new management. Both the residents AND staff are happy!
Staff is friendly and hard working! I can see the care they put into the residents.
Beautiful facility and love seeing the concerts outside!
I visit my mother at Autumn Grace 2-3 times throughout each week. I have observed Leads, Aides & Nurses. I have great appreciation & thanks for their acts of kindness and caring. To me, these people are the face of Autumn Grace. However, I have noticed a degradation of services provided especially in the last few months. I have observed a lack of staffing in the evenings, the cleanliness of the building my mother lives, the quality of food and the arrangement of Activities to engage residents, have all deteriorated. I would like the residents to be the priority and wonder why contingencies are not in place so that residents should never be subjected to sub-standard services and families should feel confident in their well-being.
I currently live here and most days are great while I do have my off days. I have my cat Tequila with me who I love very much. The staff is super friendly and I talk to them most of the day. It is very relaxing most of the time and I enjoy sitting out on the patio on nice sunny days.
I have read the reviews and are very confused because if a year ago no one was answering the phone and the place wasn't clean why hasn't any of that changed?
Unique single-story building tucked in a nice residential neighborhood. Great resident involvement and friendly staff.
It has been a pleasure working at Autumn Grace . The staff are very dedicated to the residents needs. There has been recent changes with upper management for the better . It has been a great experience interacting with the residents and getting to learn more about each one of them .
Beautiful community with wonderful staff. Everyone I've met has been great to work with and is passionate about providing great care to the residents.
This place has been great. I see residents happy and being cared for with kindness and respect. I ve noticed some wonderful changes and would recommend this place to anyone!
On the worker's side: usually understaffed and overworked. Huge problems with upper management having their noses too high in the air to understand what is really going on and practicality of their directions or they don't care.
Worker's can be discouraged due to a lack of support and being stretched so thin.
This nursing home is the worst place I have ever worked at in Mankato. All the managers are unprofessional
Beautiful place for your family members. Staff members are very friendly and hard working! Would definitely recommend!
My Aunt was looking for a place that she could move from for an assisted living. The staff has been very helpful and she enjoys the space she is living in.
Had a family member here as a resident and no one would answer the phone when trying to call her. No nurses on staff after 4 pm. The previous mentioned family member who has Alzheimer's was left to use the bathroom with no assistance and was hospitalized for pneumonia and a bladder infection that went ignored by the staff after they deemed it was just a cold. Save your family members lives and avoid this place at all costs.
