Automobile Citroën Rabatau Reviews

Correct! I had no complaints for the work done on my car ... On the other hand, my invoice was lost!

a simple word I went scammed by the garage citroen opportunity I pray a 308 cc hdi doccas and I discover each time a problem I threw 7580 euros in the trash I advice is garage

to avoid !!!! if a manager wants to leave me his coordinates because it's 5 times that I call, no return

Hello I wanted to thank Mr BOUGUERRRA Nourislem for his hospitality his competence his professionalism when buying my C1 I would recommend to my relatives to get closer to your concession
mreci

Choice on used vehicles. A young salesman listening.

Very good except that the cleaning roller was out of order

Super home competent staff
I always go home

no seriousness. people who do not deserve to work. personally they lost me as a customer.

The sav and the workshop are void. Very difficult to reach, it's never the right time, there is never a loan vehicle available, and worse after a technical check my vehicle was a blow he did not have before.
I regret buying my vehicle in this dealership and having it serviced at home.

Wait 25 minutes at the "fast service" so that they tell me to come back tomorrow

Always as bad at the level of the after-sales service
40 minutes waiting for an appointment that the person of the reception then refused to take !!!!

Very warm welcome from Mr. Valery Delatouche, always attentive and ready to help you in finding the right vehicle or for any information on administrative documents. We are happy with our C3 Picasso ...

Non-existent customer support. Impossible to have a progress report or estimate. I have four C4s. They will no longer see them.

To flee ! After having been delivered with a used c3 having supposedly been the subject of 93 control points, we were forced to bring it back 2 days later for several failures (low beam and air conditioning HS, seized More

How to say ? I flee the small garage but in the end I will flee the large car dealerships, it is necessary to leave to have a person at home, or to be retired.

I was offered to change 2 injectors and a box with a quote of 2000 when it was just to replace the diesel filter and put a cleaning product. Amount of the repair 91 . Strongly discouraged

Small coffee offered, warm welcome, classy and competent service. No criticism to make on this new space which deserves an aquarium and aromatic green plants. The intention to go towards excellence, makes one forget the past inconveniences. Bravo to French know-how.

A large choice of models and a very friendly and professional welcome.

Deplorable telephone reception! Impossible to have a technician to request a quote on a C2 which has the head gasket at 50,000KM only! By cons when it comes to passing the sales department for the recovery of my More

We had an awesome ocxadions salesman. Contents of our car. If need we will come back. Thank you Serge!

Hello I repaired my car at cetroen garage at boulevard rabatau in Marseille, really, they did a nice job, picking nickel, nickel staff, nickel appointment, and even lent me a car. Thank you very much. Good luck to the whole team ... Mr. sehili

Hello,

I am not in the habit of leaving a comment but it is necessary.

Non-responsible accident had in November 2016, my insurance advises me this dealership which is close to where I live, so make an appointment for photo expertise.
Once the expert has passed and the repairs have been validated by him, I contact the garage to initiate repairs in early January 2017, I was told that I will be contacted again to conclude an appointment.
Arrived at the end of February 2017, still no news despite the multiple calls or each time promise to be contacted again.
In short, I ended up breaking down and went to another garage and in less than a month everything was settled.

If that wasn't enough, as I wanted to change my car, I went this afternoon with my wife who is pregnant to see for a purchase of a vehicle that I need quickly.
We enter the concession, not a single hello, after 30min have ended up sitting on chairs, still no questions from the salesmen who saw us very well but apparently occupied.

In the end, after 50min of waiting to buy a vehicle, we left, and obviously, not a goodbye or even why are you leaving, nothing at all.

Conclusion, after my 2 experiences with this concession, I concluded that they absolutely do not want to work and therefore do not need money.


I really hope this will guide as many people as possible elsewhere because I am appalled by this garage.

No need to advise you not to go, this is very implied !!

TO FLEE !!! Commercial concerned not with customer service but with the calculation of his premiums, deplorable after-sales service more than 5 weeks to find and change a part! No follow-up or coordination of the different services. In short, a lamentable experience unworthy of the idea and of what one can expect from a brand such as this one!

Good impression on the whole establishment. The information given by Alexandre, allowed us to quickly take control of our new vehicle.

Sale new and used, repair maintenance bodywork, no spare part they send to Peugeot Michelet

3rd time that I come to deposit the car of my spouse and it is always the same thing: minimum 25/30 min of wait (while I arrive at least 5 mini before the schedule of my appointment). What good is it to give a schedule if you do not respect it? I too work and I arrive late because of your disorganization.
The staff is friendly and globally competent but everyone takes their time ...
Ah yes I forgot: the last time after a repair in bodywork they did not find my car! I had to wait 45 minutes before they put their hands on it.
Lack of seriousness obvious!

A lot of effort to improve the customer experience. It's good !
Mr Benedetto (dsl if I write your name wrong), responsible for the Citroen workshop, is a very professional person.
Also, if you want to buy a used vehicle, I recommend Mr Prinzi, very professional and friendly.

Always remarkable welcome and flawless professionalism.

After this morning there were 3 sellers ... but one of them slumped in front of his computer and completely mocking customers in the hall ... we will go elsewhere to buy our car (Grand C4 Picasso Boite Auto).

Months that I try to have information on the order of a room after an accident person to answer you and when you go ON wait 1 hour for someone to welcome you!

Not serious. Too much waiting to get your car as soon as we paid for it

Excellent welcome, friendly and helpful staff nothing to report.

I bought my car at the beginning of June, receives it at the end of the month and I notice that several accessories are missing (but invoiced). After battling with Nicolas (the salesperson), leading to heated conversations that I would have preferred to do without, we therefore find an agreement.
I've been chasing after Nicolas for more than 4 months now, calls and e-mails which remain unsuccessful. Forget about it, order pending, will call me back .... and I'll go!

Moreover, this one let me leave the concession without the yellow vest or the triangle which is prohibited by law on pain of a fine.

I had a really bad experience with this dealership, not respecting the order form and poor handling of the customer dispute. And I'm not even talking about the disrespect of this seller! (taking me for a minote and thus raising the tone).

A disaster.
Mostly.
It's better to throw your car into a tree than to go there

Unreliable, rude staff, disregard appointments or commitments made, unreachable, etc.

I strongly advise against this structure, whether for the purchase of a new vehicle and the workshop for the Citroen Rabateau structure.

Being a professional, I bought 5 vehicles from them in less than 1 year, and still have problems ... vehicle delivery, guaranteed, maintenance ..

In their agency the customer experience is very unpleasant, the customers are not all considered in the same way. But the most serious is their professionalism and their skills in taking care of customers in the event of a problem with their vehicles.

Today the climax of mediocrity and condescension in their shortcomings has been reached. To the point that, I think about procedures for compensation for financial damages.

Making an appointment with the Rabateau workshop following a problem with one of my vehicles. I learn that in reality the appointment is on Aubagne. I called the Aubage workshop, no appointment scheduled today, while a confirmation text message was sent to me the day before.

Okay, there might be some errors. But the most serious thing is that the person at the reception does not direct me anywhere, does not send me any contact, does not seek any solution .. only this laconic sentence "no appointment today".

I had to deal with the problem they created on my own, do my research alone to make another appointment, and logically taking my time.

I share my experience to warn professionals or individuals about this Citroen Rabateau new vehicle structure and workshop. Or ask directly PRINZI Serge who is very competent to him.

Reception very friendly and commercial phone, I am currently buying a cactus c4 at home, square, the seller on the phone is professional, complete and accommodating on our availability, we are from Frejus, we hope to finish our purchase on Saturday, with great impatience. And it's nice to see the comments and positive reviews, we go more greenhouse.

Quality of listening and response to the perfect demand, clear and precise explanations, mechanical service. A big thank-you.

And yes even without a driving license I prefer citrono pipo.

Buying opportunity. Well received. Explanation on the correct vehicle. Reactive exchanges. It gets complicated during the purchase. Forget to burn the vehicle. Error of the credit amount. Opacity on credit. There was no time to mount anti-theft wheels. I remain reserved.

Very good support by phone, the commercial who took care of me, Mr. Delatouche Valery was very clear with me and took the time to expose all the options available to me.
I recommend

I bought a car for my parents and it went very well with Mr DELATOUCHE who was friendly and nice.
We agreed and when my parents came to pick up their car, he was very good, welcoming and respectful of the commitments made.
So I am very satisfied.

Nobody's home! I called for a car. I got an answer after 10 days. And on the phone, the person was unable to give me any information about this car.
Then I sent photos of my vehicle for a recovery. I again had a contact from the same person who first told me that the car had already been sold ... then 2 days later, he reminds me to tell me that the car was available without remembering only 2 days before he had told me the opposite and thinking that I was another person! I did not know that the availability of the car was at the head of the customer. Flee this garage! They are not worthy of a big sign.

28/5/19 I ordered for my daughter a c1 urban ride, the seller told me that this vehicle has 0km but it was registered since the end of January 2019 that's why this vehicle was 12000 euros at place of 15000 euros
So we order, immediately after the signature the seller realizes that the c1 had finally 100 km it is confused excuse I ask him to see the car he told me that it was not possible to see, well we trust and we say 100km is nothing we let run, the 8/06/19 we are delivered while the seller shows the various functions of the c1 to my daughter I look at the meter and I see 145.00 km,
Arrived at my place, my daughter and I admired her new acquisition, and there I realize that the 145,00km are on the day so I put the meter on the actual km which posted 1010,00 km, there is more the same thing, one asks oneself questions, the salesman knew it? In this case, it would be a scam, or if he did not know it, it is because the seller does not know what he sells, and that's a big dilemma.
Of course it's not a lot of km in the life of the car but I felt taken for a fool I call the seller who told me he was aware

on the other hand the positive point of the story is their secretariat is at the top, they are very professional, and responsive.

Welcomed by Romain, commercial site "opportunity" very competent, pleasant and attentive to its customers. I highly recommend the exchanges with him.

a woman took me for a delinquent (?) because registered in ww !! Foutage mouth for a meeting taken 2 months in advance, the workshop to change your address. New address wholesale parking brothel, restricted too small brief appointment or I will not go to this concession.

Very welcoming, attentive and very helpful staff. It's nice to be well received. I recommend.

car purchased from this dealer. COMMERCIAL at the top from beginning to end! I did not go there and everything went very well, and quickly. THANK YOU again to the commercial who is very professional. I recommend this establishment, go there with your eyes closed!

I bring my company car there for maintenance and body repair, it is a white C3 with plate 13. I am going to withdraw it, we complain with me that it is too close to the 'closing time (I work too, sometimes ...), but they want to give me the vehicle. First, I am asked "how much should you pay?", As if it was up to me to know. Then I get out a car: a gray C3 with a 75 plate. I say it's not mine, we insist that it is. It takes a good half hour to find it, going through the stage "maybe we are mistaken, we will have to come back". During the following week, I get arched by the accountant, because "we can't find your payment check". I insist that I have the invoice and that I would not pay a second time. At the end the check was "on the side".
Really not serious.

Hello 4 vendors entrein to laugh with each other Hello they did not even bother to inform me at the end of 20minutes I envy a damage for a Renault C5 direction for a Kadjar more welcoming anyway

I bought a Citroen C3 on February 23. We were informed, advised by Romain (vo) who accompanied us carefully until the purchase of our vehicle which we are very satisfied.

Super nice staff I went there for a maintenance of my vehicle very very well received

3 car purchased. 3 satisfactions. Commercial and Staff live up to this concession. Top level service. Professional garage mechanics. I note a very good reaction to a serious problem with my vehicle. Immediate care. replacement vehicle during all work. I am satisfied . I would easily go back to this dealership for a new car. cordially

Hello,
Two vehicles bought the low, twice 20 000 unacceptable preparation, repair neither done nor to be avoided !!!!!! and we dare to tell you ah we missed apologize to us while it was still about essential things of the vehicle

We, have, bought a c4 cactus of the company the seller was very good .. The registration in record time and after the sale I had to have a contact to have the notice he answered immediately to
the request ... so I can recommend this seller

The workshop is under construction, it is difficult to be served. The staff is hardly friendly.

fast vehicle support.
and diagnosis just as effective.
and easy payment, the icing on the cake.

Congratulations Citroen Marseille !!
Not only is there no consideration for customers but no follow-up either. They only want to sell a product and then do not expect anything from them; on the contrary!
Between me "foutism" and total lack of professionalism my heart swings !!!!

We bought a renault kadjar in july good reception information by phone very attentive fast and detailed response the super friendly and fast romain liautaud salesman explained everything to us at the reception of the vehicle we recommend this place for any used car without worries!

Hello,

We recommend it.

Fuyer! Two calls to never be called back.
Take appointment for emptying a week in advance.
Arrived at the ticket office I am informed that the oil has not been ordered so rev canceled.
In the end a waste of time and a day off for nothing!

Do you want a new car, you will find what you are looking for

Home way .... Impression of disturbing.
No advice from sellers.
I arrived at 18h I felt I was bothering

Very efficient service. I lost my car keys and had others made for me. At all times, I was told what to do, the process to follow, the time required to complete the repair ...
Very good management.

TO FLEE !!!! I would have put no star but to publish

Appointment for 1 car test taken the day before, the seller barely deserves to receive us.
Come with my wife and my baby, she lets us wait in front of an exhibition vehicle, without any support. After 1 hour, we are still waiting for it.
I accompany my little family and I always wait very patiently for my test ...
After more than 20 minutes of waiting or 1h20 I leave the place without the slightest consideration and especially the slightest test of the vehicle.

Good team at the workshop: good reception and service. Impeccable thank you.

See you on the internet for an annual review of my C4. Cordial and professional welcome by Mr Barbaroux. He explained to me in advance the operations to be performed on my vehicle and the final price. No unpleasant More