Auto en Anders Reviews

Bad quality. Aliexpress troops for Dutch budget do not regret it.

Garage Anders has aligned my Golf 7. Competitively priced and in itself well executed but despite my emphatic request on the phone, the desk and the mechanic to put the steering wheel straight when aligning, that did not happen.

After aligning through Garage Anders, the steering wheel is a few degrees to the left when driving straight on. To solve this, I will have to re-align the car ...

Have been coming here for 2 years now, always helped well and friendly. Various cars brought to them for various things maintenance and repairs (BMW, Audi and Mini).

A happy customer. Price quality is very good, highly recommended!

You will no longer get a refund of an item that you buy and want to return, but a voucher

Service, respect for customers and warranty are things they do not know here. Customer for years and this time ordered a part by registration. Subsequently, the part turned out to be incorrect and incorrect, so it was returned. Then received the message from Gea that a 15 euro return fee was charged! In the discussion that arose about this, it was simply said that as a customer you are no longer welcome because you order even less than the average fillet. Autoenanders is shifting its business risk to its customers ... so be warned. You can buy better online: cheaper and better service.

Very but also very unsatisfied !! Amateuristic and both mentality. Problems are always up to you and price agreement in advance is always something different with car and other afterwards. Warranty also does not exist. In short, don't go here! !

Very misleading of what is on their website, including about free assembly that I finally
On the bill was given and do not adhere to the agreements, among other things by not being properly informed of changes to agreements (costs), so surprise when the part was already assembled and the bill was put under my nose. When I asked this and wanted clarity about how this is, I only got excuses like the so-called 'discount' that I had received on a part ... from finally not being able to see if this was a discount at all ..?! As if I should just be happy with that,: It wasn't their problem because the cost agreement had been made with her colleague so she didn't know anything about it (so it came down that this is my own problem?!? !! !) and a thick cocky response, "otherwise you pay anyway just part without discount. Also said that this is really not possible and they have to take away the promises on their website because this had just been my decision to go here! There on they had nothing to say and I was just looking at sheep esteem! Really ridiculous how they handle this !!! .. never go here again!

Like a person even wrote here, is the car here and otherwise always be another's problem! (Haha)

Suddenly service staff was brutal in solving a complaint and spoke to us socially

Nice staff, contributing to solutions and also quickly repaired.
Have my condenser repaired twice and good results

Very bad service, I come there to pick up auto parts because I want to take a turn on my car. Car is neatly searched for registration and still got 2 things incorrect, fuel filter (you can of course see this at a glance that it is not the right one) and spark plugs (you will not see anything else here) so I mount it on my car, and on the basis of that, my car is running very badly, new spark plugs were obtained from another materials store nearby (because I need my car) and had it checked whether the spark plugs I received at Auto and Anders were good, this turned out to be not to be the case and the spark plugs I bought are from the 2006+ model while mine is from 2003. The problem is that the spark plugs were now "used" and therefore cannot be taken back. Which of course is understandable if I would have bought and ordered this myself and not because Ms van Auto and Anders made 2 mistakes and gave me the wrong one. You will of course not check all product codes after purchasing from a "Professional car parts store".

Spoken very unfriendly on return and not at all thinking or understanding, immediately referred to the small print on the invoice. That electrical products cannot be returned.
After returning home I was informed at the legal counter and it turns out that I am just in my right, called on the basis of this, after which the phone is hung up during a call, in short, you are not treated correctly here. as stated in other reviews: it is your own problem and no solution is sought. Which is very unfortunate and TOTALLY not customer friendly.

I came for a defective wheel bearing. Costs were higher than initially offered. That can happen, but the further experience was unfortunately not positive either. Placed part broke within two months. Despite a telephone agreement that it would be made under warranty, I first had to pay for the replacement part myself. I only got the money back weeks later. In addition, I got my car back with a skewed steering wheel and a new noise (some shield is running). Unfortunately!

Super cheap, large stock, cheaper than second-hand on demolition. Recommended! They also make aerosol car paint in factory color, the cheapest in Groningen

Disrespectful people don't even know how to treat customers

Neat garage, nothing wrong with that. Car repaired at a very reasonable price so that he can continue 100,000 km. Think carefully about possibilities. Good service and communication. Store department offers a wide range of car materials.

Top service, friendly staff and above all a fair price. Car here for years in maintenance and this will certainly stay that way!

unfortunately they don't take his responsibility seriously and after failed repair they leave you in the cold. Too bad because I had a very good experience with them at first. always treated well. :(

Can have your car repaired here and if something goes wrong they are willing to make concessions and help you to revitalize your car so recommended

Always good experiences here. Almost never happens that they do not have something, almost everything in stock! Affordable, wide range and staff thinks along with you. If something has to be returned or has to be exchanged, that is no problem and quickly arranged. A must for every car owner. No negatives.