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p
3 years ago

Thieves. I drove the hit car in the back to repair...

Thieves. I drove the hit car in the back to repair it. Car painted in two shades. It doesn't matter how long they are in the service. The trick is that after a while I found out that they stole my stabilizer bar. Chic

C
3 years ago

Nice people, good sales persons, not to many parki...

Nice people, good sales persons, not to many parking spaces, the service part need to be improved, becouse they are to busy and lacks at time management.
All arround nice showroom and employees are ready to offer the best answer !

A
3 years ago

They tried to force me to buy services I didn't ne...

They tried to force me to buy services I didn't need. I arrived at the service to replace the hub at the driver's door. I was told that the sheet that had a small bend must be repaired. The price they made me: 1100 lei. I also tried Meridian Auto where they asked me for 700 lei. Eventually I arrived at another authorized Dacia service where they managed to reposition the hub for 50 lei.

c
3 years ago

DON'T GO HERE !!!!! One star service. I had an acc...

DON'T GO HERE !!!!! One star service. I had an accident in the traffic was at the insurance near them and they recommended Cobalcescu I left the car to them 3 months (I understood until the insurance company approves the parts, bonnet, headlight, spoiler, wing and two plastics) after a month since the lift from the service my paint is exfoliated on the hood in several parts, I go to them. Sorry about them, I understood. Over 9 months ago and it is exfoliating. Let me go to the circus, because the car certainly does not.

A
3 years ago

The overhaul does not let you attend, but change p...

The overhaul does not let you attend, but change parts that do not require change, walk around the pipes and electrical, inflate the bill, obviously with the parts changed in vain and labor and take your car out of service directly with problems, when you just came a trivial annual overhaul with the new car, taken from the factory. Romanians at real value. They don't even cross my threshold to pay me.

P
4 years ago

I overhauled the car. Although on the car's mainte...

I overhauled the car. Although on the car's maintenance booklet was registered the change of the habitat filter (2 weeks ago), with the service stamp and the date of performance, I saw that the invoice showed 200 lei for filter + installation. -I forgot through that stack of papers, to see exactly what I pay. After long discussions and observations, they deducted this totally incorrect payment, for an unnecessary operation, only for some extra money. Looking further at the operations performed, I saw that there were, however, other unjustified costs, but my opinion still did not matter.

C
4 years ago

Good

A
4 years ago

Slab

L
4 years ago

OK

OK
but most of the dealers are so

C
4 years ago

Excellent Dacia and more service. Very well organi...

Excellent Dacia and more service. Very well organized, many service posts. Short waiting time, but sometimes can become crowded. You have to make reservation if you don't want to wait. Friendly staff, especially Bogdan Enciu which helped me every time.

M
4 years ago

Ok

B
4 years ago

I bought the car from them (very ok on sales) and ...

I bought the car from them (very ok on sales) and after a year I had the first overhaul. Very ok the receptionists, the mechanics, explain everything you don't understand, ok services, prompt, fast, they don't talk about keeping you crazy. The prices are a bit high on the parts side (for that and I give 4 stars, not 5) but ... they are like that at all dealerships ... but some are exaggerated ... for example the filters for a Logan cost 2-3 times more than the price of epiesa or unix ... the same filters, the same codes. It's not really fair play like that ... to have an addition of 300-400%.

A
4 years ago

I went to them to replace the second door and repa...

I went to them to replace the second door and repaint the rear wing. Initially, I was told that the repair lasted a month, but it took 2 months and a week. After this immense period, the result was a disastrous one (the color is totally different and full of impurities and imperfections), which I reported to the employees there, employees who answered "I have nothing boss!". Total lack of professionalism from all points of view. I do not recommend!

P
4 years ago

Ok

I
4 years ago

Reception staff not ready to communicate with cust...

Reception staff not ready to communicate with customers.
At the reception of the service they gave me a review fee of 450 lei with the included pieces, and on the phone at the same service, 550 lei with the included pieces :)))
I ask the guy on the phone if they have two words the same as the ones at the reception where he tells me he does not know what service I have been to but it is so :)))
Someone is lying or poorly prepared :))))

N
4 years ago

Ok

E
4 years ago

Dealer like this. Yeah, I look good on the street,...

Dealer like this. Yeah, I look good on the street, but Saturday is a bit of a staff break. The consultant who finally came to help us was dressed that weekend, and didn't know the details of the car. Can't do test drive on Saturday (why don't I know). I would not recommend this dealer.

C
4 years ago

Lack of professionalism, arrogant attitude of the ...

Lack of professionalism, arrogant attitude of the staff at the reception and very poor quality of services. If you go here, expect to return with what they have "repaired" and pay two, three times for the same thing!

About Auto Cobalcescu

Auto Cobalcescu is a leading authorized dealer of Dacia, Renault, Nissan, BMW, and MINI vehicles in Romania. The company has been providing top-quality services to its customers for many years and has established itself as a trusted name in the automotive industry.

As an authorized dealer of some of the most popular car brands in the world, Auto Cobalcescu offers a wide range of new and used cars to suit every budget and requirement. Whether you are looking for a family car or a high-performance sports vehicle, you can find it all at Auto Cobalcescu.

Apart from selling new and used cars, Auto Cobalcescu also provides comprehensive after-sales services such as maintenance and repairs. The company has state-of-the-art service centers that are equipped with the latest tools and technology to ensure that your vehicle is always running smoothly.

One of the key features that sets Auto Cobalcescu apart from other dealerships is its commitment to customer satisfaction. The company's team of highly trained professionals goes above and beyond to ensure that every customer receives personalized attention and support throughout their buying journey.

In addition to its excellent sales and service offerings, Auto Cobalcescu also operates a dedicated department for used cars. This department specializes in selling high-quality pre-owned vehicles at competitive prices. All used cars sold by Auto Cobalcescu undergo rigorous inspections before being put up for sale so you can be sure that you are getting a reliable vehicle.

If you're looking for an authorized dealership with an extensive range of new or used vehicles along with top-notch after-sales services then look no further than Auto Cobalcescu! With their commitment towards customer satisfaction coupled with their expertise in automotive sales & service - they're sure to exceed your expectations!

So why wait? Visit one of our showrooms today or browse our website online where we have all our inventory listed!