Well, it's been over 10 years since I've been to t...
Well, it's been over 10 years since I've been to the Zoo. I remember it being fun, lots of cool things to do and see, and just overall a fun experience. Nope, not this time. Let me first state my boyfriend and I came to the Zoo yesterday, August 18, 2018. When we first bought our tickets at the front at general admission, the young lady (on the right- there were only 2 gen add employees) was VERY SWEET and full of info about the park. The only other positive experience was when we entered the "pelicans nest" for an encounter (a baby alligator), the lady in there was SOOOOO KNOWLEDGEABLE!!! I asked her question after question about different things, even for some napkins- and she was more then happy to provide all the above PLUS!! She knew her stuff from the layout of the park to her individual job! I asked her if she had gone to college for her specific position, and she said yes, that she graduated with a Biology Degree. It absolutely showed! As far as the rest of my 5 hour experience, HORRIBLE!!! The map y'all hand out at the beginning is soo deceitful and confusing to the point I have no clue why you hand that out. Your list of events during the day is NOT very helpful, nor is the timing stated. I suggest when you put "Encounter" that maybe you put even what sort of species it even is. YOUR OWN STAFF that walks around all day keeping three grounds clean, working the OPEN umbrella pop ups (which was 2 I saw thru the WHOLE park....?) Or even Sups/mgrs in which we came into contact with knew ZERO about the layout of the park! We had 2 employees that flat out told us they didn't know OR even whom we could ask to find out!!!! Many of your brick and mortar places and some building exhibits where locked/closed without ANY signs . There where also SEVERAL exhibits closed without sighnage (except the Giraffes). Audobon Zoo, I'm REALLY upset with Our experience, and I hope y'all do some training and improvement soon. I'll NOT BE RECOMMENDING ANYONE at this time From my Company.