Audi Hawaii Review

The staff at Audi Honolulu made deciding to purchase an Audi easy. Our Brand Specialist, James Tran was very friendly and easy-going. His knowledge, enthusiasm and confidence in the reliability and build of the e-Tron was clear. There was no pressure. Once we made a decision to make our purchase, James and the staff at Audi Honolulu prepared the paperwork and had the vehicle detailed before we arrived. This made the final process quick and efficient. James took the extra time to introduce us to our new vehicle before we drove it off the lot. He was quick to respond when we had questions after getting home. I highly recommend a visit to Audi Honolulu. Everyone we encountered there were friendly and helpful. We re looking forward to driving our new Audi!

I never thought in a million years that I d give a dealership 5 stars.

- They dropped my car off after a service so I could attend a funeral paddle out

- They took my 2014 Q5 and made it purr

- They remembered my name when I came in

We are thrilled with our new 2021 Audi E-Tron, and very grateful for the wonderful service we got from Robert Townsend. He got us a great deal on our trade in with a Q3. If you are coming to purchase a vehicle ask for Robert he s amazing!!!

I was assisted by James Tran in purchasing my vehicle. He was clear and straightforward in negotiating the terms of our transaction and the whole process was low-key and smooth--unlike other auto purchase experiences I have had. Mahalo, James!

It was a pleasant car buying experience and Matt the sales person was very helpful and never made us feel rushed to make any decision. They were fair in the pricing of the car we were purchasing as well as our trade in. The facility was clean and staff was professional and friendly. Of course the car is AWESOME and I would highly recommend buying an Audi from this dealership!

I just got into my new Audi and I m more than happy with the team there. Matt was very patient and made me feel comfortable in my car buying experience. His attention to detail blew my mind. If you ever walk into Audi Honolulu ask for MATT LE he is amazing!

I've already reviewed them...but I LOVE this place!!

WONDERFUL EXPERIENCE!

Where do I begin??? When I first entered this place it was a bit intimidating with all the luxurious brands of cars. But the boys at the service floor and service made me feel like family. They are well trained and polite. Its like a hotel for your vehicle. They also offered me a shuttle ride back home in a beautiful brand new Audi. They also wash and vacuumed my vehicle when it was finished!

I recently visited the Audi Honolulu dealership and my first impression of everything was that the people there are very welcoming. As I was looking around, Brandon was such a big help to me. He is very professional and he provided a lot of interesting information on the different cars. Overall, the experience I had there was amazing. Great customer service!

Let me begin by stating that the Brand Specialist John Deron Ohtani is by far the most genuine, warm welcoming and extraordinarily knowledgeable sales specialist that my wife and I have ever had the pleasure to work with.
Not intending to sound generic in anyway, but if you are in the market for buying an elite sports car, to a special addition custom ordered investment, to the everyday commuter vehicle, my wife and I highly recommend John Ohtani.
He made what is normally a monotonous, high pressure and relatively stressful ordeal of buying a vehicle into an enjoyable and memorable experience. Not to mention his knowledge of the brands they offer at dealership such as Ferrari, Lamborghini, Bentley and Audi is truly astonishing and quite remarkable. We felt like we were at a luxury car museum at times, listening to John share fascinating information on the various luxury brands.

The Velocity JN Auto Group dealership is an incredible experience in of itself. Professional service, beautifully designed building with multiple brands to select from and some to even feel in awe of. Incredible to be surrounded by such professionalism and assured buying confidence from a dealership that takes pride in having integrity.

Mahalo, to Velocity and to John Ohtani, for an outstanding buying experience.