I had a great experience with this agency! Shana ia the sweetest! I know there are lots of negative reviews here and that's why I thought I should let everyone know of what a good experience I had! She was attentive and got me a great deal forbmy international flight :-)
Shana was helpful to get us multiple tickets for our overseas trip. I had called other travel agency companies, but once I saw the price difference and the great service I made sure to book my tickets with her and associates. She s extremely polite and seems that she is a natural in her profession. We loved our experience and she has a customer for life with us.
They are very unprofessional and rude. Very low class.
You should be naive to call them.
Unprofessional team.
This travel agency is so and so Patient with it's Clients ,I ' ve been there so many times and THEY ARE SO CLASSY
And solve all problems of their clients
And know all you jealous people who cares about you 5 star for mona and 5 star for shana
Do not trust this office. They conduct fraudulent activity. Don't waist your time and money with this office specially Mona and Shana. They operate their business like 50 years ago from old Iran, behind of technology and customer service. Just a waist to go to them.
Shana is very direct and forward. She makes sure the client is happy. She proved her professionalism with organizing a world cup tour without a single mistake. I am very impressed. She is also a good human being. If you don't treat her right she will not take the blame. I do recommend her entirely.
Good thing about this dog park is that smaller dogs have a separate area. Very polite dogs jk
DO NOT EVEN GO TO THEM, IT IS NOT WORTHED. THEY MAKE MISTAKES AND THEY EXPECT YOU TO PAY FOR IT.
Shana (the owner) is unprofessional and unorganized. Because of her incompetence I was stranded in Rome with 2 kids and had to purchase tickets at the airport which cost me $10,000. Since they did not want to accept the responsibility, I had to take them to court.
Shana showed up at the court with a third rate attorney who yelled and threatened me in the hallway. I won the case after a the judge gave her attorney a tongue lashing (I guess people in the hallway reported his behavior).
In spite of the judgment they do not want to pay, claiming the business is in dire strait and not making any money!!! I guess we know why.
It is a simple case: They made a mistake, the judge reviewed the evidence and ruled against them and they should admit and pay and move on. It is pathetic to watch how they keep trying various ways to get out of paying for their own mistake.
Since this incident, I have come across 4 other people who have had the same issue and were stranded in various airports due to Artemis Travel s courtesy.
WRONG ADVERTISING, don't waste your time, their price at the end will be very higher than what they said, be aware. Very rude and unprofessional. So sorry for myself to talked to her over the phone. Very low class people.
I would like to share this information about Artemis travel and about the owner:
At any time of the day and evening if you walk into this office the first question is : would you like tea? That gesture brings huge smile on anyone's lips since no other office would be that cozy and friendly . Shana (owner), very uptodate and attentive can solve any issues in regards to thickets, reimbursements and change of dates . On Friday I was so helpless in the airport to travel to canada... guess what? At 8 in the morning Shana was in bed and was able to help me through accommodation . Those who talk bulshit can call me for verification.
Shana I love you for being around and support all of us .
Her assistant Mona also very patient with everything around . We all should be thankful to her:):)
Shawna is very aggressive and She is very impolite, unbelievable bad behavior, she is the manager there, and she was very rude during the conversation. They submit wrong ticket and now they don't accept their fault and NO apologize.they are not responsible on their services. they just sell ticket and after that they forgot you if you need help, and they have a lot of mistake,they waste our time and money it was totally bad experience i had with them.
Don't even go to them. They make a lots of mistakes. The owner (Shana) is unprofessional .whenever I tried to talk to her ,she hung up on me
She's a lier + she won't give $380 back long story I won't trust her
WHAT ELSE YOU NEED BESIDES INTELLIGENCE,SKILL AND SUCCESS IN LIFE AND TEACHEROUS PATH FOR HER PASSENGERS THROUGH THE JOURNEY AND THEIR LIFE TOO.AND I GIVE 5 STAR FOR THIS AGENCY ,AND I`M THANKFUL ,LOVE SHANA JOON *****
Unprofessional and rude.
I haven't seen any agency like them
It was a really good experience and low and good prices they Honor their word ,I really like their business and place and their manner *****
I love travel and i love this travel agency .every time when i travel or take a trip to Hawaii,cancun,Bora Bora and my hotels first thing when I planning to do is CALLING ARTEMIS TRAVEL <3
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