art'otel amsterdam Reviews

Was fancy enough to order Nations and use the bathroom.

The services are really poor, room lacks basic amenities like kettle or working coffee machine. The hotel feels like a boutique multilighted hotel, not even close to 4/5 star. Front desk is not aware of most of the things. Room service was not taking calls because they mentioned that staff is not enough... And then they ask for TripAdvisor reviews... Lol.. some painted walls and statues cannot provide the basic comfort a guest requires... Isn't it?

A super nice hotel with nice staff and excellent care ..

I can not speak to the price, because I stayed on points. However, this hotel is fantastic. The rooms are great and the service is excellent. We got the best recommendations from the concierge that I have ever received.

Great experience. Special thanks to Sophie at the breakfast.

Stylish and luxurious hotel in the heart of Amsterdam - located right opposite the iconic Centraal Station and not too far from Dam square. Cosmopolitan and modern styling dominates the hotel, with art pieces located at strategic areas. A dedicated art curator is also available for those who are interested! We arrived very early and so had to wait as our room wasn't ready - not a problem, as we went out to explore the city. Check-in was smooth and quick, and the room was cozy and swanky. Hard to beat location, with very friendly and professional staff. The restaurant (5&33) could do with a bit of a menu overhaul however. Very pleasant experience and would definitely stay there again.

Excelent location and very nice rooms. The hotel's decoration is a plus too! Nevertheless, the service could be improved. The cleaning ladies hadn't gone to my room until 6PM on a sunday and the waiters weren't that efficient during breakfast. Would come back!

Superb hotel, very accommodating staff, excellent location

Confartable Discreet and Professional. Excellent Breakfast Service with the Staff immaculaty dressed. Excellently located right next to Centraal Station. Pool and Sauna facilities available. Definitely the spot for Art Lovers. They have their own gallery and spontaneous artist in the lobby. Loved loved loved it.

Great location- very close to Central Station and everything else in Amsterdam. Very attentive reception staff- im very impressed by the level of the service provided.Breakfast choice was good but not plentiful not what you can expect for the price they are charging for it.Room was good but nothing outstanding to remember.

Nice hotel
But personally I did not like the atmosphere

Artistic modern property, good quality free breakfast

I was here for an event concerning OnePlus' new phone. The interior looked clean and well maintained while also reflecting creative vibes. If you like art in many forms, art'otel is a nice choice

Modern ... very cool ... at the same time ... quiet ... perfectly located in front of Centraal Station.
There's DJ, s. Night atmosphere
Indoor pool ... sauna ..
The spectacular breakfast buffets in terms of personalized elaborate dishes ..
Fast service and staffed by a lot of staff both in reception and in restaurant. Very recommendable. *****

I stayed at the Art Otel from 24 Aug through 30 Aug 2019. The hotel is in a central area; right across the Amsterdam Centraal Station and close to other tourist attractions. I have only one complaint about this hotel. The safe was not working in my room (#3022) but I still decided to leave my passport and a wallet with pounds (was going to UK afterwards), credit cards and a $100 bill. Unfortunately, I only realized once I was in Brussels that some of my money had been stolen (most likely by housekeeper). I was missing the $100 bill and a 20 pound bill. I ve tried calling the hotel multiple times since I arrived in Brussels and the UK but the call just drops. Lesson learned - if the safe in your room is not working, do not leave anything in it - there are many thieves working at 5-star hotels, too.

I went here with my wife, first time in Amsterdam. Terrific hotel with first-class staff. I would go back in a heartbeat!! It s positioned opposite the main train station just Incase you were wondering

Beautiful rooms in an excellent location. The staff is VERY friendly and helpful.

Atypical for the art lovers of good food and top personal I recommend

Super trendy hotel. Spacious rooms. Nice restaurant & lounge. Close to central train station.

Cool bar, great vibe and friendly staff. Quality food and drinks.

Nice and unique 5 star hotel with very good location. Food there is a bit pricy for its quality. Staffs are very very helpful, we really enjoyed our stay there. Highlights are the library area and the gallery.

The staff are very friendly. The location is great, being right across from Central Station. Amenities include free crisps, nuts, and bottled water. Daily! The theme is very modern and contemporary, with elaborate sculptures and art decorations. The bathrooms are spacious, equipped with a brobdignagian tub. I would recommend this place.

Very kind and warm service, clean rooms, and very convenient location! Designed restaurant, recommended
The restaurant 5&33 downstairs is delicious Don't miss it

A unique experience! Great hotel in the city center. It feels like a contemporary art museum. Very close to the central station but above all close to any tram or metro in the city. Every evening they leave products for the treatment of the body or face. The room is spectacular with artwork and design manuals. We will certainly come back!

For an office Christmas party, was a bit lacking. Not great food and really poor canned music.

A wonderful hotel distinguished by its arts and sculptures, with a very excellent location

I really enjoyed my stay ,staff really nice and helpful would stay there again in a heartbeat.Also wonderful art work throughout.

Availability, welcome, smile, professionalism, super nice. In a sought-after setting and the most, in the very center of Amsterdam.

Breakfast was great room was sound proofed its close to central station its loud out there

Excellent hotel, modern and with a good location to do everything on foot.

Room was very nice, although the TV is boxed in so you can't connect a HDMI cable to watch what you want instead. The service at breakfast was mixed, and they got confused about whether we had paid for breakfast with our room, which we had. Bar was great, the art was interesting, and room service was beautiful!

Super location and delightful service! Very friendly service, the rooms are clean, spacious and beautiful. The bathroom is also spacious enough and the rain shower is pleasant. The breakfast is more than adequate to make everyone happy "morning and the restaurant in the hotel is top notch! Very good food. Price / quality I think it is just the high side, but that is mainly due to the location to the main station. But highly recommended, for everyone.

Beautiful and spacious rooms. A hotel certainly not trivial in the heart of Amsterdam. Only 200 meters from the road

Nice hotel, nice clean room, not really had time to view the art gallery. Helpful staff, nice atmospheric restaurant with excellent food but don't expect star quality. Good breakfast buffet with many fresh options to order (egg dishes, pancakes).
The pool is shared with the Victoria hotel. Was a bit on the small side and to get there you have to walk through the lobby and restaurant with your bathrobe. Sauna was difficult indicated and there are no 'spa' facilities. Temperature around the pool was a bit on the low side (cold).

Excellent hotel with great location in town. Staff at the hotel are very accommodating. Great breakfast. New design and wonderful atmosphere. I recommend.

Absolutely great location and staff, and interesting art distributed across the hotel. This was my second time staying here. The rooms are quite dusty (both times). The walls and doors need to be dusted.

One of the best hotels in the city center. Good service A young but elegant atmosphere. a good restaurant . A quality spa.
Close to Central Station

For such high price you could end up in s small room with a nice view on a brick wall 10 feet away and constant noise of some kind 24x7. Breakfast is poor as well.

With a state-of-the-art interior on a traditional facade, it is one of the best hotels in Amsterdam. Convenient location in front of Central Station, pleasant service, indoor swimming pool and sauna, free 24-hour wine bar, in-room snack service. One drawback was that the sauna and pool time was from 9 am to 9 pm, so it was not easy to use. I would like to increase one hour back and forth.

lovely, cozy and full of crazy amazing art pieces, highly recommended

LOVED THIS PLACE!! Staff was awesome!! In the center of Amsterdam.. clean and modernized rooms with all the amenities you could ask for!! A MUST STAY while in Amterdam!!

As a frequent guest I can only say that the concierge, reception and restaurant team, are exceptional, personal, very friendly and not overly formal and would go out of their way to make your stay a great experience. The rooms are modern, with king size beds, large bathrooms with great showers. The dinner menu is not great for business travelers though, as most options are for shared dining (so either too big or too small for one), but they offer one of the best breakfasts (included in the rate) I had in hotels, brought to your room for only a 5 tray charge on your desired time.

Great location, extremely attentive staff and great room.

Rooms are fine but very noisy, restaurant downstairs music banging until 2:30 am. Small bathroom no bathtub only shower available. Some of the staff are inexperienced and unfriendly to oriental customers. The food was average, not worth it. For most hotel they get your credit as deposit right after you check in the hotel and I did gave them my credit card for that. However the hotel staff told me is their hotel policy for the customer to go down reception with him at once to swipe your credit card and sign for every hotel spending in case customers refuse to pay. Is it because we are Asian, therefore have this kind of special treatment? A way of racial discrimination?!

Excellent hotel to explore Amsterdam. Central location, pleasant service. Nice rooms. Slightly noisy.

Great location - good hotel. Evenings with a DJ - was not quite mine now - but maybe also suitable for Amsterdam ...
Hotel in the price & star class can offer even more. But .... this is complaining at a high level ...

A beautiful hotel! from the moment we stepped foot into the hotel from the moment we left we had an amazing time. the staff went above and beyond! the food was outstanding, the ambience is so nice! I can't fault the hotel, only if we could have stayed longer!!

In 13 years had never noticed this place. A colleague chose it for a team meeting and I must say I was gladly surprised. We had simple lunch (sandwiches, salad and sweets) but they were really tasty. Decorations inside can be quite unusual good for a quiet meeting or for groups.
Tip: If you happen to be there on a sunny day, go for a walk. You will not regret it

One of best hotels I've stayed so far, exciting things to do.

Wonderful city and wonderful hotel, nice room and environment ,everything was full design and awesome!

Really nice rooms and good staff. Excellent location!

Great hotel! Great location, efficient service, comfortable room, modern design and delicious breakfast!

A hotel with a truly breathtaking design, spacious rooms and an exceptional bed. The reception is always attentive, the bar is very beautiful and the decor pleasant. Very nice, the bathroom area with toilet and large separate shower.

The pool is available all the time! It s a haven of peace!
On the other hand, on the bar side, the cocktails are a bit expensive ... especially given the quantity.

In short I highly recommend it is art to the end! To discover. By choice I leave it to you to discover a room when you arrive.

To improve: household carts in the corridors all day ...

Excellent customer service, cool atmosphere, reasonably priced.

Nice place , very tidy , clean also decoration nice but breakfast has small choices

Friendly cool ambience very central parking lots were not available because of construction site, unfortunately the room service was bad for this reason only 3 stars.

The Art'otel Amsterdam is a luxurious hotel with just a slightly naughty twist expressed in some of the imagery and a unique piece of art in all the rooms. Rooms are highly comfortable. Location is just top almost opposite Central Station at the head of the Old City. The indoor swimming pool is quite nice indeed and rather rare in Amsterdam. Restaurant 5&33 provides delicious and a bit alternative cooking following the sharing concept. Overall a top choice in Amsterdam.

Excellent hotel, beautiful and large rooms relative to Amsterdam

-Good location just opposite the Amsterdam main station.
-Helpful staff.
-Good breakfast.
-Not recommended for families with children as some art sculptures in the hotel are inappropriate.
-Nice sauna, steamroom, water jet massage beds.

We stayed at Art'otel Amsterdam during 18.7-25.7.19
Its location is great. Right in the heart of Amsterdam. 4 minutes from Amsterdam's centeral station. The hotel is nicely decorated, the room was very big, breakfast was very good, you can order an omelette and it's made right on the spot. There are two things I think they need to improve. The room's cleaningness is the first. There was appearant dust onto the bed's deck which could easily be cleaned with a cloth. It was also dusty in other parts of the room. The second thing is the staff's service. Most of the staff were very nice and welcoming. However, the recepionist who checked us in wasn't welcoming and also didn't tell us what was the time of breakfast and that there wasn't a password for the wifi. (Its connection was very good) these are not critical issues, however I excpect a 5 star hotel to give an excellent service. I will defintely recommend staying at Art'otel and will choose it again when in Amsterdam.

Elegant, clean and modern. Amazing staff. Central location.

A great hotel!! Go there for a marvelous experience!

Hotel show! Very cool. Well located in the city and great service.

Amazing staff to deal with all the day, Room size is great, like the bathroom , hotel restaurant is amazing .

Great hotel, big and very clean rooms. The location perfect. Breakfast for a 5 star hotel far too little choice.