This place is beyond awesome and reasonably priced. I always have a pleasant visit when I come. Today was by far the best customer service I have received. My 2yr old had just fallen asleep and I was coming to pick up a backdrop, called and politely asked if they could run it to my car parked in front. The verified my information and brought it out. It s the little things that make companies great. I love this place. SHOP HERE!!
Large selection and very knowledgeable staff. Where the pros go.
This a great place to look at and touch camera gear. All the staff is really knowledgeable and I have never had a bad experience going there. Penny and Gill are my two favorite reps to deal with. I have used them to research gear and I have bought some gear from them as well. In the end they are the only camera store in the DFW area I go to now. All the other shops I have tried don't even come close.
Very easy to rent and great service. It was an in and out service
Yesterday I found myself in Arlington TX with a few minutes to spare in between driving during rush hour and a wedding consultation that seemed as if time stood still. As I noticed the hour before existing my office (Starbucks), I aggressively googled Arlington Camera which was only 2 miles away. I figured since I was in the area, I would leave my camera body to get cleaned. Unfortunately, the distance driving from Rowlett would make its pickup somewhat problematic. As the need to have the sensor cleaned becomes more evident during each photographic opportunity, these dusty particles (spots) are constantly finding there way on each image captured. This in itself has increased editing times by 300%. I entered Arlington Camera and explained that I needed a rigorous sensor cleaning. I then explained that I attempted to clean the sensor myself (several times) with items NOT prescribed by any safe method to clean digital camera sensors. I then explained that the drive returning to retrieve my camera body would be nonexistent if I understood how to properly clean my own camera body. Moments before paying the cleaning fee, I was directed to purchase an inexpensive self cleaning kits that cost under $25. I then was given a crash course about not contaminating the kit, cleaning the sensor, and the best angle for the rocket blower. With their assistance, I cleaned my cameras sensor several times with the same exact methods explained that they (AC) use. By learning to clean my cameras body, I saved $60, reduced 2 hours driving and gained invaluable knowledge of safer methods to clean digital camera sensors.
Thank You Arlington Camera.
-- Samuel Cobb
Late an hour due to weather and the guy charged me $60. Last time I ll go there.
Nice store. Friendly associates. If you don't mind paying retail, I highly recommend this camera store. Lots of goodies.
I have been shopping at Arlington Camera since I was a kid. I've gone there for everything from photo developing paper to camera bodies and lenses. Everyone is very helpful, accommodating and knowledgable. Not only that but they have the best selection of high end camera gear I know of within driving distance of where I am. I gladly drive from Dallas when I need any equipment camera or video related. Anyone who gave this place a one star is probably just a difficult and whiney person. I give Arlington camera 5 stars and I give the difficult customer one star. I'm sure everyone involved would rather them shop online anyways so that they don't have to actually see you in person.
Had a great experience shopping at Arlington Camera.
Worth the effort getting there. Peggy was superb at getting me exactly what I needed. Super helpful and knowledgeable.
Looking forward to going back.
Great place for all your Camera needs. Helpful staff. You can also buy online.
Great selection of cameras, lenses and accessories. Very friendly and knowledgeable
Arlington Camera is the only camera store I do business with. Great products, outstanding service, amazing prices and friendly staff make Arlington Camera a great choice for both pros and hobbyist.
Great store, great customer service. This will be my go to camera store now.
Tucked away a little bit backward into the shopping center, and not immediately visible from the street, Arlington Camera sells a fairly large selection of equipment at fair prices. When we arrived last, they were willing to provide us a deal for a mono-pod because the box had previously been open. Staff is friendly and although you may not find super specific gear, they are great for an ordinary selection.
This place goes above and beyond. Fantastic knowledgeable staff that is willing to help.
Very knowledgeable, approachable and honest staff. Competitively priced and extremely helpful. Able to explain anything to you, even if you don't know much about cameras or photography in general. I wish all locally owned establishments were like this one. I wasn't oversold anything, and I wasn't pressured into spending or buying anything I didn't need. Great, no pressure, sales environment. This was my first time shopping here and it won't be my last!
The staff was unfriendly and not interested in the classic camera and accessories I had to sell. I don't plan to go back. When a local business only has customer service as their advantage over the internet, they should be helpful.
This store is incredible. I always get personal service and the owners, Bill and Angela go above and beyond all the time!!
Lots of variety...kind of pricey compared to online photography equipment stores
Best camera store in DFW hands down. Friendly service and excellent selection of everything available.
A little bit expensive compared to BH ,Adorama ,Amazon because of taxes
Great place for camera equipment rentals. Ask for Jay.
Wonderful customer service. They opened a new Nikon to let me take a look, even after I told them I wasn't going to buy it, I just wanted to hold it in my hands.
The staff at Arlington Camera go shopping to great lengths to help customers. Friendly, knowledgeable, and professional - if one doesn't have an answer, they find another staff member who does.
I really enjoy visiting with the employees, they are very knowledgeable
I've had nothing but good experiences shopping here - whether looking for a pocket camera, a new lens, or a bag for my gear, the staff is always very helpful and takes the time answer all my questions or just chat for a bit. It's always worth the drive from Frisco.
sales associates are professionals and very friendly.
In my opinion, this is the best pro camera shop in DFW, and quite frankly, the best camera shop I have visited anywhere. Highly trained, knowledgeable staff. They can answer any gear question you have. AC is also well stocked for anything you want to purchase or rent. Yes, they rent. If photography is your passion, then Arlington Camera is your friend.
It's really hard these days to find a genuine camera store with sales people who are also photographers, which makes this place worth the long drive. I look forward to many more visits there in the future.
The sales people are very knowledgeable about cameras and lenses. Great place to shop for your camera needs!
Rude. Keep your comments to yourself. Extremely unprofessional
Very helpful and great customer service. They go above and beyond to try to help their customers.
Just bought a new camera here. This is the 4th camera I have bought. Very helpful staff. Answered all my questions and steered me in the right direction, again.
Very disappointed with the customer service. I called early on in the week to check if I was able to get my sensor cleaned there by a professional, and was told that I could. Great! Was told I just have to call day of to make sure one of the two qualified employees would be there. No problem. Day of, I call. I'm told that yes, one of the qualified personnel is there and will be there until they close, lunch break from 3-4. Awesome, I say I'll be in at 12. They say great. So I drive an entire hour to this place from there I live, only to get there and be told the employee left for the day. Was told I should have called. Excuse me? I did call. Was told "Sorry the timelines didn't match up" Hu??? I called, checked, and drove an hour out to have someone do something I was unable to do on my own, when I live a very busy life with full time uni and 2 jobs. They made it seem like it was my fault and not incompetence on their end. Ended up buying a kit and just doing it myself. Would have been way cheaper online, but I needed it done that day and I'd already driven an hour for nothing. Yeah, won't be going back anytime soon and neither will my peers. Do not give these guys your business.
This was my second try in several years, I was trying to rent a lens, forgot my mayor credit card and offered them to pay a deposit with my debit card, they told me I have to pay $2300 in front of a group of customers for a lens that cost by $600 used. They lost my business for ever.Very disappointing
A family owned camera store in Arlington, Texas with a great selection of professional camera equipment for sale and rental that it's perfect for professional photographers. They have a very knowledgeable and friendly staff. I highly recommend this store!
Do you want to wait 30 min as other people walk in and get helped before you? Do you want to pay 20% more than anywhere online or in the metro?! Then this place is for you!
The only good thing they have going for them is they are further east than other competitors.
They've got most of the accessories I'll ever need for a camera.
Initial sale was a good experience which was expected since they are trying to win your business. But then after a few months they don t respond to your emails any more. You can try it yourself. Ask for a copy of your receipt. Tell them it s for the registration. See if you get anything. I bought my Sigma 17-35mm and Tamron 70-200mm from them. I have since bought 7 more high end lenses this time any where but from them. They lost my business which I was prepared to give to them, them being local and all. Sigh. I give this low review in hopes that they read it and improve their customer service. So you guys can benefit from it.
I've been a faithful customer for over 30 years. I routinely see other professional photographers there as well. Staff is amazingly knowledgeable, and the owner is a huge supporter of the photo community. I drive past other store to shop at Arlington Camera. Shop local, buy local.
I drove from Dallas to pick up a lens last minute for NYE. The selection, service, and prices are great. Best rental price for the specific lens I needed too, so it was actually worth the 30 minute drive despite being the only shop open. I ll probably be back very soon!
There are so many reasons to love this place, the amount and quality of the information every representative has is so helpful. They have a diversity of photography and film equipment that any professional would like. The place looks ok its nothing fancy but the costumer services products and level of professionalism are hands down the best! If you are an amateur dont be afraid to ask they will answer all your questions and have prices that begin at $600 for those who dont need to spend too much! Love you guys keep up the amazing job!
I needed to have a 35mm single negative converted to digital copy in a hurry and they were so great! I was able to get it converted to disk in about 15 minutes while I waited in store. Cost wasn't bad either, 3 bucks for the conversion and 5 bucks for a disc. I think i could have saved the 5 bucks if I had brought in a USB drive but since this was my first time converting something I didn't know.
Went in to look at some camera equipment. The older gentlemen was very helpful everyone else in the store on the staff didn't want to be bothered.
Superb service, knowledgeable staff. I had a great buying experience. 1st time camera purchase. I will be back.
I love this place the people are really cool! They are ready to help.
Have visited this store several times and they are awesome! They were the only place I could find in the area with mirrorless cameras from Panasonic & Olympus. I believe they are the only authorized retailer for Olympus in the area as well. Their return policy is pretty good (14 days) and when I did have to return something it was easy and trouble free. You only get an in-store credit when you return items, but there is plenty in the store to choose from. They have a large selection of camera bags, which was very helpful. They have used items as well, which is nice if you are looking to save some money. Most importantly, their prices are very competitive as they are usually very close to, if not the same as, other trusted online camera stores. I wish they were closer to me, because it is a great little store. The staff is very, very helpful and always pleasant to speak with. If you are in to photography, you should definitely give Arlington Camera a look as not only do they have great prices, and often instant rebates to lower the prices even more, but they have a great selection of cameras and accessories.
I've been a customer for almost 30 years. It's absolutely the best at everything!
Nice people that are very knowledgeable. Very difficult to get their attention.
Just plain Awesome Sauce!! I've been shooting professionally for 15 years and could not be more pleased at the level of support that Arlington Camera provides their pro customers. It's more like working with family!!
love this place!! All staff are so helpful and courteous. Have been getting reprints of vintage photos for my family and they are great quality and value!
I found this store by accident and so glad I did. The employees are always welcoming and being a electronic store you'd think the employees would be snobby and rude like most electronic stores if you ask the wrong question. not the case these guys will explain something to you and get the right gear for the job. Best camera store in the metroplex. Highly recommended to anyone looking for a camera or any kind of camera accessorie.
The camera store in DFW for sales and rentals of camera/video equipment and supplies!
I want here with my wife looking for a new telephoto lens. We met one of the best salesman of all time. He was extremely knowledgeable, friendly, helpful, not pushy and helped us make the right decision.
It's okay, cluttered, and they didn't have the swabs I needed in stock, so I was forced to buy a kit which was double the price.
The guys at Arlington camera are very knowledgeable, and are willing to help. Barry runs the photo printing, and is one of the most schooled people I have met in regards to the finer details of printing. The printing services are reasonable for most sizes and an excellent deal for 4x6. They use Fuji Crystal archive paper.
They really know their business. The camera specialist are great. I haven't had a camera in a while. I told them what I wanted to do, and they listened! They were not patronizing. I came away with two cameras that I am very happy with.
Honestly, do not know where these four star customers are coming from. But the guy in glasses I dealt with has always been short and rude. I disliked their service. It might be me but every time I have been in there its like they profile you and if you don't fit their profile they ignore you. No longer will I buy anything from there!
The VERY BEST camera store in DFW. Also one of the only ones left. Camera Stop over in Plano has apparently closed leaving Arlington Camera the remaining dedicated photography store. I've been going to Arlington Camera for more than 25 years and they are some of the best you can find. They offer helpful advice, good pointers and solid products you can rely on for personal or business use. If you need your gear RIGHT NOW you can't beat them. Be sure to check out what they have prior to committing to any purchase from Best Buy or another major retailer. Get their advice since it will help you be confident the choice you've made is good.
Nothing spectacular about this business, looks and feels more like a rummage sale of a going out of business place.
Very helpful staff and surprisingly moderate prices.
Quick, friendly staff. Knowledgeable staff. In my opinion, a store geared more toward the professional or the accomplished semi-pro rather than the serious hobbiest or the novice.
Always helpful, knowledgeable and fair pricing. Jay in rentals kicks ass!
Friendly, knowledgeable staff, and nice selection of products. Picked up a monopod today and the same one was on B&H for significantly more, which was a pleasant surprise. Plus it s nice to try out the products before purchasing. I ll be back again in the future!
very knowledgeable staff, friendly and helpful. They also have the best product selection just about anywhere in DFW. Prices are very competitive with amazon, B and H, and Adorama. Their rental gear is top notch too.
Says they buy camera items of all kinds and they do not.Wasted time going here..
Great Service! I called in just a few days before Christmas, so I know that they were slammed. I was getting the new Sony A9 for my wife. I had spent some time on their website but had a couple questions before I hit submit. The owner got on the phone and helped make sure that what I was ordering was what I actually needed. He then suggested an alternate charger that had better feedback when used in real world situation. He also took the time to find a couple rebates that I did not know about. I will be doing business with them again and again and again!
Excellent, knowledgeable staff. Good selection, and competitive prices.
Wow, they have a great selection! This is a small family owned camera shop that has been around for 20+ years. They have a little display of historical cameras. They sell lots of old camera parts and new gadgets. They also do basic modern camera cleaning and repair. This is a good place. They sell lenses, filters, cameras, batteries, and all kinds of gizmos. I like shopping here soo much!
Every single time I have gone into their shop I was met by a professional attitude, often even with a sense of humor. I have never had issues with any of the staff or the equipment they sell. If you tell them what you plan on doing they can point you to the best camera for the job.
I have purchased a Nikon D4, a SB-700 flash, a Nikkor 50mm prime lens, Olympus waterproof point and shoot, various harnesses, cases, filters spare batteries and such at this shop. Note that the staff here did not upsell me to the D4. They actually showed me several options that were more affordably priced but would do a good job. I specifically asked for the D4 for my work.
Nice people, friendly service, the old fashion way! And they can use negatives to develop pictures
Great family owned and family operated business with knowledgeable staff. They're very generous with their time and expertise and always giving back to the community and photographers.
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