Arizona Biltmore, A Waldorf Astoria Resort Review

The golf course was in great shape and the staff was very helpful

The Biltmore is one of the top places to get married in the country. I have photographed weddings all over the country and I love this place. Top shelf service, awesome staff, great backgrounds for photos, a must see! When looking for the best make sure you check out any of their locations in AZ and FL.

Went to visit a friend who was in a double suite. Room was very nice, was clean and had comfortable furniture.

Service has fallen WAY off. Still classic AZ resort

Beautiful patio setting. Attentive, friendly service.

I went for an out doors wedding and the location was beautiful and the staff was amazing.

The Arizona Biltmore was an amazing place to stay over the holiday weekend! Everybody is so friendly! Anytime we walked past an employee they always asked how we were doing and if they could help us with anything.
The elevator in our building was out of service most of the weekend and the cleaning staff were kind enough to show us the service elevator to use.
The restaurants were very good especially Frank and Elbert s (we loved our waitress Becky).
The main pool was fun and the live music was a nice surprise. The only downfall is there is definitely not enough chairs to accommodate everyone. People would go to the pool very early to save chairs and then would go back to their rooms. We went at 8:30 in the morning and there were only a couple left in very undesirable locations.
We went to the spa for facials and massages. They have a nice locker room with a jacuzzi and steam room that are accessible to guests. My esthetician Florence was amazing!! If you want a great experience while getting your facial, go see her!
The grounds of the hotel are meticulously kept.
It is a beautiful and relaxing atmosphere!

The facilities are very nice, spa was wonderful, room was large and spacious. The only downside was the parking.

Beautiful resort, great service, and very comfortable rooms.

Very wonderful service and great location, with beautiful rooms.

Great place to stay, the grounds are beautiful. Kids loved the pool.

Beautiful venue. It's a bit hard to navigate the outdoor area in heels. Lovely grounds.

Elite benefits pretty weak for gold members. Resort looks nice but public restrooms not well maintained.

There during a monsoon storm that was amazing 10-1-2018

Very close to the airport, Uber takes about 25 minutes and is about 19 dollars so very affordable. Came here for a conference so could not do a lot of tourist stuff but there is a nice 2 mile path along the canal for a relaxing evening walk. The rooms and service are amazing.

5 stars nuff said. Had an amazing stay. Would go back.

Breakfast was a tad bit expensive for what you received, not in quantity but more in substance or quality. If menu items were a 3 bucks cheaper all alround, i would have given this a 5 star review. This place is all class and very nostalgic.

It's such a nice environment, so pretty and the pool is really relaxing.

The Arizona Biltmore truly lived up to its name. I have heard about this place for years and it was everything I expected and more! I can't wait to return next year! I may have to make it even sooner!

I didn't stay at the Arizona Builtmore, my purpose was just to see the building and grounds. Everything was well kept, ample parking and valet was available.

An AZ tradition that never fails to deliver excellence

I was excited to visit this place being designed by a famous architect. The environment, setting and design of the overall Biltmore is fantastic. The only reason I gave it 4 stars is that our room had an empty bottle of champagne and left overs in the freezer, the AC unit makes loud fan noise on anything other than low. I still slept fine and that tough because I'm very lite sleeper. The room was nice given the leftovers in fridge. We stayed in Octilla Club. Hilton says they upgraded us but I didn't find our upgrade anything better than we had already paid for. The club did come with executive lounge that served drinks, deserts and tapas. Brrakfast was just juices and fruits not(nothing to delightful in my opinion). Its elegant and exclusive enough to make you feel like a VIP. The club includes a club only pool which was oddly empty most of time. The only time you really want to swim is at night because the heat during our trip made the pool hot. We had it to ourselves for the stay. Being a Hilton Gold member we we're able use spending towards several of the restaurants or bars on-site. The breakfast at Frank's and Albert's was delicious. Worth the money in my opinion. There is a daily resort fee here and there are several activities around the campus to enjoy like lawn chess, croquet and mini golf. Overall it was a nice stay and because of the history worth a stay. Enjoy!

Good resort, but the parking is awful. Basically if you prefer not to valet park, then you're going to have to park far away. And I believe that is intentional. Lame trick if you ask me.

It's an okay walk but too much construction for my tastes

Stayed here many years ago; it was so fun visiting again. So lovely. Had a wonderful lunch!

Great hotel! Very nice grounds that are perfectly maintained. The staff is extremely friendly and the facilities are second to none.

Visited the Biltmore Hotel to attend a symposium for people with Parkinson's disease and their support teams. The symposium was sponsored by the Michael J Fox foundation. The hotel was very nice, and the organizers of this event did amazing work accommodating approximately 1000 people, almost all of us with some sort of mobility challenge. The food provided was fresh and really hit the spot. My only constructive criticism would be the fact that any sort of emergency (fire, etc) requiring the banquet hall and 1000+ people in attendance would be difficult best. I would suggest that a quick emergency evacuation briefing be added to the administrative comments. Just my 2 cents.

Absolutely fantastic. Home of Hollywood stars and US presidents. A living museum.
Frank Lloyd Wright s finest work.

My wife and I went to visit a friend of hers stressing at the hotel. The only hotel service we actually utilized was by the pool. The service was great. We received drinks promptly and had no problems

This was a great home during our spring training trip to Phoenix. The staff were lovely, and the property was gorgeous. The food and drinks were pricey, but this was expected at a place like this. It was also a 10 minute drive from Piestewa Peak which provided many great trails for hiking.

Excellent, historic, but luxurious hotel. Thoroughly enjoyed our stay. Also, it s not overly expensive.

Staff was very friendly and helpful. The room was clean and comfortable. We were celebrating our anniversary and they sent us champagne and chocolates! The breakfast at Frank and Alberts was delicious though dinner service was a little slow. We weren't in a hurry so this was fine. I would definitely recommend staying there!

My husband and I stayed here after our wedding a few weeks ago. And the hotel staff treated us so well! Since they knew it was our honeymoon, they left rose petals and chocolate covered strawberries in our room and at brunch the next morning, rose petals on our table. Such a delightful treat! The restaurants here serve amazing food and are able to accommodate all kinds of dietary needs. Originally I wasn't interested in the Sunday brunch but I'm very glad we went. The assortment of food was surprising and they even had a small menu of hot foods that were incredibly creative and delicious. The grounds (although very hot since it was Arizona heat) were enjoyable to explore during the day and at night. Obviously the architecture is interesting. Many places to just lounge around with a smoothie both inside and outside. The live music in the lobby was excellent. This is truly a magical place and I cannot wait until we can stay here again.

We went their for Hell City - fantastic venue, cool, which is nice for an AZ August - almost too cool. Drinks fairly priced. Would recommend for conventions!

Great hotel. Lovely facility however some of the rooms were over an area where they play music in the lobby and if you wanted to go to bed a little early the music kept you up.

Clean, great service, amazing food, beautiful pools!

The best, history of Biltmore makes this the premiere choice. To many amenities to list, 2 golf courses.

The Biltmore is always really nice, whether you're staying as a guest or attending an event.

I was there for a social event. It's always a pleasure to go there. Everyone it's very friendly and professional.

Truly top-notch place. You can skip the history tour/happy hour, but an all around great hotel!

Exceptional hospitality, environment,
food and pool. We were amazed to be the last individuals to swim in the large pool which was undergoing an entire renovation in the fall of 2019. We look forward to returning and enjoying the new pool area.
#livenloveFWTX

This place is great. They have been around for a while and have things in great order. Good for conventions or getting away. Very nice b

The room was huge and the staff were very friendly. Love this resort and definitely will come back again!

Had to pick someone up. It was easy to find the front.

The az Biltmore was a great experiencse overall. We played the Adobe course. The only complaint I have is the bad concrete cart paths. They need to be replaced

Stayed in the Ocotilla rooms. Liked the club amenities (extra) but the rooms seemed dated compared to other resorts. Also, the pillows are very thin - almost like shams.

Arizona Biltmore is a beautiful resort. Be sure the check out the free historical tour at 10 am on Saturday's!

Amazing Place and staff the grounds are well kept. Just wish the fitness center had more privacy maybe tint the windows from the exterior so people aren't starring at you.

Wow! This is the coolest hotel I ve ever stayed at. The grounds are wonderful, the setting is beautiful. Great staff and managers reception.

Treated like rock stars, despite that we are not. The legendary service of the Waldorf Astoria name carries on!

The event provided lunch which was very delicious, it included a nice, light salad and beef with sweet potatoes and mac'n'cheese as the entree. Also with dessert and coffee topped it off nicely. The staff were very friendly and helpful, especially the servers. The room was setup nicely and spaced well with the tables. The tables themselves were impressive with how much they were able to place without us all feeling crowded. Better signage or directions could be useful as there was another event which caused some confusion.

I checked into the resort/hotel for a business meeting. She gave me a map and explained how to get to my room which apparently I didn t listen very well. I had to get assistance to get directed the right way and outside I want though the middle of the resort headed for my room. It was hot, which you should expect because your in Phoenix. It s a haul depending where your room is. Mine I think was the furthest possible room from the lobby.

Room was adequate and was a double bed instead of a king but a nice bathroom with some size and a small balcony that you could see the mountains.

Thayer is a wide variety of rooms, small cottages along the courtyard.

I guess the reason I give it a 4 instead of a 5 is just personal preference. The building has been around for I think 100 years. It has history, but it s lacking (only in my opinion) some luxuries for the money you spend.

Still an overall great stay. The place is kept immaculate at all times. Valet staff are extremely helpful and everyone you come in contact with is extremely friendly.

We had a glass of champagne in the bar. Deco style Frank Lloyd Wright-inspired grandeur. Slick service.

Grounds are good. Rooms are nice. Ordered room service and it was one of the worst sandwiches I have EVER had. Plus side, the fries were good.

I went for high tea with my mother and it was an amazing experience. There is not one thing I would change.

Given the reputation of the Biltmore, this was a big disappointment! The ambience, decor, fixtures were subpar at best. For the price we were expecting a lot more. The service and technicians were good but that was the only positive. I have been to many spas in the US and outside, so I know my spas. think a full renovation and revamp of this spa is long overdue. I would not recommend. I went with 2 other ladies and they share the same opinion.

Loved this place! Really enjoyed the spa and their staff.
We never received our text that our room was ready and almost showered in the spa. Luckily I checked the front desk again and they said it was ready. That's not acceptable at a hotel who appears to have their routine down. We were on-property since 10AM and got it when I inquired again at 3PM. Had no problems with the AC as others did.
The Ocatilla building and lounge were good, despite them putting away the appetizers and also desserts before the posted time.
It's confusing how to order from a proper menu at the beautiful tables outside in the evening overlooking the green and plaza. We had to order "room service," then pick it up from the counter and walk it to our table. We ate out of to-go boxes in the dark at one of the tables. I'm not sure why this isn't set-up better.
I would come again and book the Ocatilla. It seemed Diamond members got some perks, but we didn't seem to receive them in our welcome package.

Vintage Resort Destination Hotel & Spa opened in Phoenix in 1929 Through today always a timeless respite in the Sonoran Desert at the heart of the Valley of the Sun & surrounded by two 18 hole golf courses & guard gated private residences of #AzBiltmore