Aqua Sana,Longleat Review

We 've had really poor customer service. Very disappointing
We missed a land train as it left our nearest stop early. Although we walked to the next stop and were only about 50 yards in front of the train, the driver did not stop at the designated stop and would not wait.
My 72 year old husband then had a long, icy walk to the plaza.
My complaint was met with 'land trains do not stop on the roads.' No apology or offer of alternative means of getting up to the plaza.
Even though park transport is available.
I was all set to 're book for next year.
I don t think so Centre Parcs!

Fantastic experience, water slides are great but food is quite pricey

A good family holiday but very expensive and activities can add hundreds of pounds on top.

Rooms reasonably clean, but hydrobath not working and no one from guest services answering the phone. Far too overcrowded as always. Staff very friendly

Swimming pool is awesome. Accommodation clean and airy. It's a real joy to spend time in the apartment overlooking the woods. Busy but relaxing..

I thought it was massively over-rated and hugely expensive for what it is. Have spoken to lots of friends and people seem too fall into 2 camps: love or loathe Center Parcs. And don't expect anything bar a stock email response from CP about any complaints you have. I'd recommend Butlins. May not have a great image but don't judge and look beyond that - is half the price and equally as good for young kids.

Perfect for a short break. Loads of activities do as much or as little as you want. Lovely clean accommodation. Good selection of restaurants.

We go to the hide out in the spa it's well worth the money, we go every year as a group of 10 and we are well looked after

My 3 year old granddaughter absolutely loved the pool area great fun shame we were only on a day pass lots more to do

Brilliant and friendly place to stay. We had a woodland villa and you just got the feeling it was just you and your party and noone else. There's plenty of things to do so you'll never be bored

It's a nice place, but it's very 'hilly' making cycling or getting around with young kids difficult

We've had a great time at Longleat Center PARC's. Cabin clean and very well equipped. Ours not too far from the activities. Land Train a great way to get around the site but walkways well signposted.

Lots to do and caters for all ages. Staff are all very friendly and helpful.

Clean and comfortable accommodation. Only suggestion would be adult only swimming from 8pm-10pm for example!

Very nice branch of Bella Italia,lovely food,very friendly staff

Going about the place is a soothing balm for the senses. Hills make for some exhilarating cycling. All the restaurants we went to were great, with a special mention for the Las Iguanas cocktail menu and fondue appetizer. The two slides that require a raft were amazingly intense. Fireworks were loads better than I expected. Lodge was really pleasant although, and this was the only slight negative from my visit, the WiFi wouldn't work with my Chromecast due to having a privacy checkbox. In summary I had a nice time.

Loved it!!! Wonderful place, great for a short break....

The most amazing place that I think everyone should go to at least once. Amazing staff, food and things to do. One member of staff went above and beyond to play with my disabled son while the rest of us clothed shopped. We will be going back. Just make sure you are prepared to pay. 5 *******

Stayed in the new 4 bed with games room. All newly refurbished! We all had a great time time. It's good to book the activities in advanced. Also the super market in the plaza closes at 4pm on a Sunday and all restaurants had reservations till fairly late into the evening.

Amazing park with lots of activities for the whole family

Love this centre Parcs. Everything is spread out and well organised. And the land trains a an added e tea to get around if you don't fancy walking.

Visited the spa for the day. What a great way to relax. Letting the steam room melt away all my anxieties.

Always the premier place for families. You can take the dog too but to be fair it's not worth it, the exercise areas are tiny and they have to be 'on lead' everywhere else.
Brilliant for the kids though and the staff are all disarmingly pleasant and happy.
Pleasentville with trees!

Was only there 2 nights (at GBP 750). Briefly: grounds clean and well kept, experiences really good and fun / informative, accommodation not clean, a few things broken, no phones in accommodation so if you get no cell service you use a outdoor phonebox to call reception (just hope they answer). They charge for towels at the pool!!!!! If you're from USA, brace yourself.

Not suitable for over 60s take lots of money with you.

We have just returned from centre parcs at the longleat forest
The lodges were really really nice and comfortable and cosy
The food, restaurant and take away delivery Service was very good, while there we tried the Chinese, Indian and American all were great.
The only downside was the pool was closed but we knew that would be the case anyway
Also that there was no availability to hire bikes despite the parc only being at 24% capacity as explained to us by an employee there, but usually at 96-100% capacity so they must have had more bikes surely so this was highly disappointing. As the parc is huge it s difficult to navigate on foot because all the signs are for cyclists it was very difficult for us to get to each activity sometimes because of the distance between each and for older people to get around as it s very hilly in places
As newbies to centre parcs a bit more information about this would have been good to prepare us we also found there wasn t anywhere except Starbucks to go for a drink as everything was pre booking only which we unders due to covid
One day we got on the land train but the driver sat for 5 minutes at every stop so we missed our activity despite him knowing the time it was booked for
On the last day everything shut down at 12 you had to leave the site and checkout from the lodges was 9am which was very early.

Staff were very nice and helpful and premises were clean at all times
A lovely break away

I had been to center parcs as a child and had such great memories that I wanted to come back. We stayed in the Redwood Apartments for 7 nights. The apartment was very clean and tidy and had everything that we needed to get through the week. The maid service was fantastic. They visited every day to see if we needed anything as well as giving the room a once over a few times in the week. There is plenty to do and lots of places to eat and drink. We had a relaxing day in the spa as well as a dip in the lively tropical paradise. We came here to relax and that's exactly what happened. It can be as chilled out or a busy as you like. We will be back!

Fun, been coming for years and will continue to come in future

Had a great time! Lots of activities for all ages and is what you make of it!

Fantastic. Such a helpful bunch of people. Thank u.

You have to pre book everything 2 weeks in advance for activities or miss out .
Only 2 visit to pool area not good enough .
A poor experience not worth the amount of money you have to pay .

It was well kept, the staff were polite & helpful. The accomodation was good & Clean, and we enjoyed ourselves.

Spent the weekend here with my family. Its a great place to go, plenty of activities for young and old.

Had a great long weekend here plenty to do in a very relaxed atmosphere, it's great that there a reason no cars allowed so people can walk everywhere. There is plenty of wildlife also walking around which is great

Visited ten times. No two visits ever the same. Such a diverse choice of things to do. The whole family thoroughly enjoyed it.

Fantastic place to spend an entire week. The signs around the park could improve.

Been here 4 years in a row now, booking the 5th next week!

Recommended! Check in and finding the lodge was easy. The lodge is a little tired (executive 2 bed - No. 360) around the edges and could do with a really good clean as it was a bit dusty. Went with young children and they loved it although they were too young for some of the attractions. We had deer approach the rear patio and it was very quiet considering it was almost full. Will return to centre parcs again but will try one of the newer ones.

Cabins are great and the swimming area is a massive hit with the kids. The customer services are naff. We booked our son on an activity that was then cancelled through not enough kids being on it. They offered us a complimentary activity on More

We go yearly,Just a great place to go to relax and enjoy good family time together

Fantastic experience as usual. Like a surreal forest bubble insulated from normal life. My little boy says he wants to live here!

Center Parcs has been one of my fav places to visit for a family holliday, or with friends. There are litterally too many things to list that are avialable to do. (Sports, adventures etc etc) the villas are nice, surrounded by a brilliant More

The villas are really well kept and a good size. It's lovely to be in amongst the woodland and you can feel very relaxed. A good selection of restaurants and things to do, the staff are usually very good.

Issues around overgrown brambles addressed really quickly and much appreciated. We did not choose the location of our lodge. Accommodation was reallocated by Centre Parcs as we had to rebook because of Covid. Distance from amenities led to us changing plans as either had to base our plans around land train timings, or face hike with 2 buggies. Not best of our stays at centre parc over the years, but considering Covid upheavals they have faced, it was ok.

Great place for a family break, activities are very pricy though. Swimming is free

Always love coming here. It is expensive but definitely worth the money. Covid measures were really good too.

Nice location, nice food, nice atmosphere, good service, lots of activities

Free facilities (swimming etc) are great. The shop is very expensive so take your own food. The other activities are also expensive so be aware before booking

3rd time returning to centre Parcs and just as special each time.. great place for both kids and adults.. lodges are fabulous.. and to surrounded by the forest makes you feel like your are so far away from home.

Amazing family day out. The boat trip and Safari journey after the fun at longleat and the maze made a full days entertainment

Great accommodation and excellent service. Area is very hilly though, so be prepared if walking. However there is a land train that runs around the site.

Amazing place to visit, children have an awesome time - plan for more than one visit as once is simply not enough

Good quality accommodation and facilities but fairly expensive as usual with centerparcs. Longleat is a very hilly site compared to others but still good.

Amazing staff and surroundings, plenty of activities to use, some of which need booking in advance which can be done from a mobile phone app, booking points or at reception in the plaza. Loads of shops and restaurants on site as well as a supermarket.

Monday to Friday, took own bikes and trailer with our toddler age boy. Mostly self catered, the restaurants get quite busy and are not cheap. Had a great time exploring with him, swimming, playgrounds, picking blackberries, seeing deer at breakfast time. Pleasantly surprised by the resort.

Room is nice and clean and well suited to a small family. However, it is a fair trek with two under two to the pool etc.

When the weather is hot, the rooms are also hot. I wish there were screens on the doors so we could keep them open.

Very busy compared to a decade ago. Not enough land trains; people with kids were having to wait for the next one in the baking heat. Pancake house was ok, but no fondue nights any more and no longer is maple syrup available on tables. Can't fish small lakes anymore as they have returned them to a wild state. Restaurants were average. Feels less Scandinavian now.

Loved the concept and experience. Wonderful to spend a weekend minus the car in the most idyllic setting.
Highly recommend it.

This place is huge compared with whinfell.
Land train is very useful for the less able members of the family.
Very steep walk from sports plaza to hub.
Very beautiful forest (lots of rhododendrons and other flowers, trees / shrubs).

Amazing experience here and very helpful. Best honeymoon ever.

Spent the day there. Great, naturally, for the kids.

Staying in a woodland lodge. Great place for children. Lots of cycling and outdoor things to do. Expensive but great family memories.

Need to make more information available on dog friendly venue's