B Patel

Review of Aqua Sana,Longleat

We have just returned from centre parcs at the lon...

We have just returned from centre parcs at the longleat forest
The lodges were really really nice and comfortable and cosy
The food, restaurant and take away delivery Service was very good, while there we tried the Chinese, Indian and American all were great.
The only downside was the pool was closed but we knew that would be the case anyway
Also that there was no availability to hire bikes despite the parc only being at 24% capacity as explained to us by an employee there, but usually at 96-100% capacity so they must have had more bikes surely so this was highly disappointing. As the parc is huge it s difficult to navigate on foot because all the signs are for cyclists it was very difficult for us to get to each activity sometimes because of the distance between each and for older people to get around as it s very hilly in places
As newbies to centre parcs a bit more information about this would have been good to prepare us we also found there wasn t anywhere except Starbucks to go for a drink as everything was pre booking only which we unders due to covid
One day we got on the land train but the driver sat for 5 minutes at every stop so we missed our activity despite him knowing the time it was booked for
On the last day everything shut down at 12 you had to leave the site and checkout from the lodges was 9am which was very early.

Staff were very nice and helpful and premises were clean at all times
A lovely break away