Ann Arbor Police Department Reviews

The officers here completely ignore facts, logic, reason etc., and instead just make up what they want to be the truth in their mind then use that on the official paperwork. Miswrite tickets, cause all sorts of expensive problems for locals. Basically just don't ever even talk to or involve with these people. The community would be better off if they were disbanded.

Very unhelpful, lazy and irresponsible. We found a loaded magazine in our rental car, called them immediately and were told to come to the station and when we did, they said they couldn't help us! Why? We had our seven month old baby with us...what if there was a loaded gun with the safety off in another part of the car? What if it had gone off and killed our baby or one of us? Why is this the proper protocol?

Average rating 2.8 stars
I have lived in Ann Arbor for almost 20 years - 11 of those years as a homeowner, 6 years as a student renter and another few years as a renter and park caretaker. First, I want to say these guys have a rough job, especially in Ann Arbor - A really diverse population has a really diverse pool of experiences and expectations. Let me highlight a few interactions over the years. My first interaction with Ann Arbor Police was around 1998 - I lived on E. Jefferson. I was out on a Friday night walking with a big gulp cup full of apple juice on a nice summer night across from the original Blimpy Burger location on the corner of Packard and Division. Two bicycle policemen pull up and ask me what is in the cup - my response - "none of your business" ( I know, real mature, right? my only defense is I was a 20 year old smart alec). The first officer asks me to poor out my drink - I respond, "no thank you." They tackle me to the ground and poor out my drink for me. Put me through a sobriety test, which I pass and they let me go. No apologies, no extra roughing up other than pinning me to the ground until my drink was spilled all over. I would rate this a 1 star interaction

Fast forward to 2003 - no longer a student - living at the Leslie Science and Nature Center as the caretaker - two bikes were stolen, they were not locked up. I accept fault, a report is made over the phone. No officers come out - no bikes are ever found. I imagine in Ann Arbor a lot of bikes go missing. Not sure if I expect more. I would rate this a 2 to 3 star interaction.

2009 we buy a house in the Eberwhite neighborhood. In the last 10 years I cars have been broken into 8 times. I called on at least 4 of them. Everytime, professional and courteous response from the front desk. Most times, I see an increased presence in my neighborhood for about a week maybe two. (note every break in follows a time a car has inadvertently been left unlocked - every break-in involves just some minor missing change - one of the times I call, they tell me they already have a suspect in hand and that they hit multiple cars on our street) - I would rate these interactions 4 to 5 stars - we are at fault for leaving cars open, each time a report was filed and police presence increased in the area for a short time

A few weeks ago car gets broken into again. This time a purse was left in the car. Credit cards stolen and used between 4 am and 6 am when the police wake us by knocking on our door at 6 am. Police are professional and courteous and do not cast blame or dispersions for leaving the doors unlocked or purse in car. They walk multiple blocks towards the Speedway gas station and help locate many missing credit cards, bank cards, membership cards - search trash at gas station - This is most definitely a 5 start interaction.

Today - Memorial Day 5/27/19 - my partner and four kids are at Vets Park Pool. One of the children does not close the slide door of the minivan all the way. After a three hour swim, battery is dead. Two units - two SUVs with officers in both parked side by side one facing each direction chatting. My 6 year old daughter asks if they have cables and could help with a jump. Their only response, but friendly, (at least the only one I know of) is to recommend checking with the fire department - they no longer carry jumper cables. This was at 5 pm. I am at work (I am a teacher and it is Memorial Day, so I should not be at work, but this is what we do to provide a quality education, we go above and beyond - so I am at work) Wife calls me - I leave work, it takes me about 40 minutes to get to my wife and four stranded daughters in the parking lot of Vet's Park - Both SUV units are still sitting in the parking lot, chatting away. At this point, I feel like Ann Arbor Police Department can remove the "To Serve" from "To Serve and Protect." If those officers were truly interested in helping, they could have driven over to the fire department instead of expecting a woman stranded with four kids to do so. 1 star.

I just had a citizens question and Officer Tiles went over and beyond to make sure I received the answer I needed for peace of mind. I am giving gratitude to The Ann Arbor Police for all the good they do do. What a sacrifice of time and service. Thank you and prayers and blessings!!

I am 17, my car broke down on the highway and when I called for help it took less than 20 min for officers to get to me and help me out.
Thanks!

I manage rental property in the downtown environs of Ann Arbor. I get absolutely no sense that the police can quickly and effectively deal with problems associated with street people and drug dealing in Ann Arbor. I manage a property on State St where a street person routinely urinates on the front door to our building and another property across from Liberty Square where drug dealing and harassment of women is a chronic daily problem. I call the police on behalf of my tenants - they tell me the tenant needs to call. The tenant calls. They never see a response and never sense that heightened monitoring happens. The problems persist - over years! I'm all for compassion and mental health initiatives but when someone isn't doing their job thoroughly and my job gets harder because of it I have a right to be cynical about police priorities and effectiveness. The police need to get back into the business of putting their hands on people who do these sorts of things and take them away immediately. Instead they lower speed limits on Plymouth Rd and issue speeding tickets to the good taxpayers of Ann Arbor. There should be a "hierarchy of needs" imposed on the police and, as an example, entrapment of motorists for small offenses in crosswalks should not be allowed until drug dealing, vagrancy and theft are thoroughly under control inn the city. It seems apparent that we pay too much and get too little of the really hard work we should demand of the police. And all of these problems will be made worse with the legalization of recreational marijuana.

With deep gratitude and thanks to Cadet Baldwin and Officer Anuszkiewicz.

The police are very aggressive & contact with them should NEVER be made / called.

I have always found your accommodations to be reasonably good, however the food is not 5 star.

My friend was pulled over around 3am in my car for being .01 over the limit. That is not my issue. My car was towed leaving me carless and inebriated on the side of the road. We were staying at a hotel about a mile up the road. When I asked for a ride back to my hotel they dismissed me and said it was a short walk back and left. I was drunk, phone dead, in a unfamiliar location and they left me on the side of the road with no assistance. I made it back to my room safely, no help to them. Broke a heel and fell in the grass because there was no side walk but still unharmed. They're supposed to be there to serve and protect and that was not done. I had never been so afraid and to be left like that on the side of the road left me absolutely appalled and disgusted.

Thank you for all you to do protect and serve our city. Thank you for patrolling the downtown streets. Thank you for community engagement with citizens.