Animal Emergency Clinic of Northwest Arkansas Reviews

Horrible! This is your only choice when you have an emergency and they know this! My dog was throwing up from possibly eating something... they wanted to hospitalize him bc he was dehydrated... they gave me an estimates of $800-$1300!! When I picked him up, it was a small potato he ate without chewing. They then asked for another $20 for additional fluids! This place definitely knows the spot clients are in with their pets and it shows with their price and charges for everything! They charge to preform CPR!!! Definitely recommend Weddington Animal hospital but they close at 10pm

Rude and uncaring staff. The Vet was so rushed at 0300 in the morning with only one patient.
I hope we never have to return there with our beloved pets. I know it's emergency care, but they are ridiculously expensive.

We brought in our wolf/German Shepard mix into their office on a Sunday afternoon she had a gash about 7 inches long and about 2 inches wide on her rib cage. The Vet, the veterinary assistant and the receptionist were all so wonderful and carrying. They told us Bella would need emergency surgery to clean out the wound make sure there's no interior damage and to close the wound. We were expecting it to cost us around $1200 but it ended up only costing us 537. I think they are wonderful for an emergency vet clinic. Which is what most people don't understand they are there for strictly emergencies on pets not to hold the owners hand and comfort them, they are there for pets only!! My dog was very well taken care of and If any of my animals have another emergency this is the place I would definitely bring them'!!

The staff were very prompt in helping my ferret breathe. She had to have emergency oxygen. I was a bit upset that when I went to get her in the morning to take her to a regular vet, they didn't warn me than my ferret was gonna have to gasp for air for almost 3 hrs before the vet opened. Thankfully my fuzzy baby lived. Be cautious in any situation.

I can not say enough great things about this clinic. My sweet pup had to have emergency surgery at 5am. They made the worst possible scenario as comfortable and positive as it could have been. EVERY person I spoke to was informative, professional, and most importantly they were so kind. They encouraged me to call as much as I needed (& I needed a lot!), and I absolutely feel confident my dog received the best care he could have had. They saved his life. Thank you so much- I am forever grateful to this amazing group of people.

Took our 10yr maltese mix for cough that was getting much worse. Diagnosed with bronchitis but told based on chest xray that she had heart disease and heart was 2x size it should be. Was told to visit our vet Monday morning (this was Saturday evening). The ER vet seemed pretty grim about outcome. Spent next hours in tears. Went to our vet. They did new xray because her heart sounded fine and 2 of the three xrays ER vet had done looked OK. New xray showed heart was a 10. The range for this size of dog is 7- 10.5. So even though high in range it is within range and no cause for worries. No heart disease. The antibiotics did get rid of her cough. But all that worry, needless tears and expense for their three xrays and wrong diagnosis.....???? Really makes you wonder about taking your pet there.

They took extremely good care of my Feisty kitty while she was there! They did a very good job of communicating with me about her condition and kept me updated about her. You could tell they really cared just by the way they talked about her. They where upfront about all of the costs involved which I really appreciated. Would definitely recommend if your fur baby has an emergency!

Great friendly staff. Very long wait time. Be prepared.

The staff was friendly and comforting as I had to euthanize my dog. The cost is outrageous. I would think once you know you have to euthanize they could cut at least a small discount on services. My bill came to $637 and I left without my dog of 13 years. Obviously her condition is not the clinic's fault but could cut a break on the cost. Just like the funeral industry...strike in a time of distress.

I came in on a Saturday evening for a hot spot on my dog. Everyone there was super friendly and helpful. Wasn't as expensive as I thought it would be either. I hope to never have to use their services again, but I'm glad they're around just in case.

Worst experience of my life don t take your go here unless they are literally on the verge of death. Over charged for absolutely no answers on why my dog was sick.

For all of you who have posted about the "poor care", "All they want is money" statements, regarding this "Emergency Veterinary Hospital"....you should all slap yourselves! I'm not even going to ask obvious questions, like do you know how hard it is to become a Vet? I'll just say this....for every review on this wonderful services' page that is negative, know that's 1 client that would not have been able to pay, even their own normal Vet. So please explain to me how a small animal clinic could stay open for business?
You all have no idea the hard work that all these people do behind the closed doors. IF YOU OWN AN ANIMAL, HOW CAN YOU NOT BE ABLE TO AFFORD ITS CARE? EMERGENCIES MAY HAPPEN!! You should be prepared or not own an animal. You are the same people who walk into an emergency room and demand to be seen but leave without paying! Or you have no insurance to begin with.
Like the lady who lost her cat and was mad about not getting her cats Meds back so she could put them in the ground with him! Really??? Why wouldn't you go donate those Meds to an animal shelter? Frankly, Because these are the same people who also never volunteer their time or money but expect other to do it for them! Think about it....

Thank you to all the wonderful staff and Doctors who make this after hours service available to us. I am thankful you are here in case I'm ever in need of your services again.

DO NOT USE THIS FACILITY!! They seem to care more for the money and not for your pets care. We sat for over 3 hours in the waiting room with zero communication when my PTSD Beagle hurt her hip, I asked how much longer and was told we were next and it would be a few minutes, and was told that the doctor had looked at her and he needed to just tell us what he found, that was not true and it turned into another 35 minute wait inside the little room waiting for the Doctor, his assistant came in after 3 hours and 35 minutes and said that she had not been seen yet, I lost it and told all of them how horrible of an experience that this facility is and the Doctor told me and my wife that we needed to "TAKE OUR DOG AND LEAVE". Yes, we were told to leave and they did not treat our dog, they actually went and got her from the back room and opened the door and threw the leash that was attached to her collar on the ground and the doctor, his assistant and one of the ladies that checked us in just walked out and said nothing. So if you go there be prepared to wait for hours and do not show any frustration towards the inadequate service your getting and be expected to pay full price and hope your pet does not need life saving because you won't find what your looking for here. PLEASE READ THE REVIEWS FROM HERE AND BEWARE. We will never go back and will never recommend them to anyone.

We were very fortunate that they were able to successfully perform emergency surgery on our 10 year old lab for bloat. It was very tough on us but they were friendly and helpful throughout the entire process. Obviously we were pleased since our dog survived the ordeal but even if he had not, I would have felt that they did everything in their power to help him. We even received a credit on our bill for unused services. Highly recommend and hope not to be back but will have no reservation coming back if necessary

We have used the Animal Emergency Clinic numerous times. They are always very friendly and professional. We are so glad they are here.

I took my 8 month miniature dachshund in because she didn't eat or drink all day so I decided to bring her here. Nobody else was available in Fayetteville. I was scared leaving her alone but because of covid you can't go with your pet. They ran multiple tests but parvo came back positive. They took excellent care of my baby girl she's doing great. I appreciate the staff more than they know.

Hands down the best place in NWA to take your fur babies. The staff is super friendly, caring and compassionate. Not only are they here for your pet but for you as well. We want to say thank you to all the staff that helped our Ceafus this morning

They took good care of us with a weekend emergency dog fight

Good hospital. Nice, plenty of space for pets and their humans. Ridiculously high prices and some extra services not necessary for pet that will be going to their own vet when they open their doors. Vet and technicians were very kind, just over thorough.

CANNOT SAY ANYTHING GOOD ABOUT ANIMAL EMERGENCY CLINIC IN SPRINGDALE. Called ahead at 1AM after dachsund was attacked by wild critter. Told us to bring her in. Arrived in Springdale at the Emergency Clinic soon after. They said we are swamped ??., but she needs surgery immediately!! They said, "Your best bet is to drive to Fort Smith or Tulsa." They DID NOT DO ANYTHING to stabilize her or stop bleeding or help with pain.

Went directly to FORT SMITH ANIMAL EMERGENCY CLINIC.
Dr. Ledford did an EXCELLENT job to stabilize, ran blood work, x-rays etc. for 6 lacerations, 8 inch hernia (2 broken ribs). Could not give pain meds because he recommended having surgery closer to home (Fayetteville). HE CONTACTED Dr. Mohler at the Animal Medical Clinic in Fayetteville to prepare him for our arrival. Dr. Ledford gave us a copy of all testing when we left. When we arrived at ANIMAL MEDICAL CLINIC (Fayetteville), 7 hrs after event, Dr. Mohler had everything he needed AND they did surgery immediately in the clinic. Excellent care, follow-up and very fair fees.

CAN'T SAY ENOUGH POSITIVE, WONDERFUL THINGS ABOUT DR. LEDFORD AT THE FORT SMITH ANIMAL EMERGENCY CLINIC.

CAN'T SAY ENOUGH POSITIVE, WONDERFUL THINGS ABOUT DR. MOHLER AND STAFF AT THE ANIMAL MEDICAL CLINIC IN FAYETTEVILLE.