Timothy Self

Review of Animal Emergency Clinic of Nor...

DO NOT USE THIS FACILITY!! They seem to care more ...

DO NOT USE THIS FACILITY!! They seem to care more for the money and not for your pets care. We sat for over 3 hours in the waiting room with zero communication when my PTSD Beagle hurt her hip, I asked how much longer and was told we were next and it would be a few minutes, and was told that the doctor had looked at her and he needed to just tell us what he found, that was not true and it turned into another 35 minute wait inside the little room waiting for the Doctor, his assistant came in after 3 hours and 35 minutes and said that she had not been seen yet, I lost it and told all of them how horrible of an experience that this facility is and the Doctor told me and my wife that we needed to "TAKE OUR DOG AND LEAVE". Yes, we were told to leave and they did not treat our dog, they actually went and got her from the back room and opened the door and threw the leash that was attached to her collar on the ground and the doctor, his assistant and one of the ladies that checked us in just walked out and said nothing. So if you go there be prepared to wait for hours and do not show any frustration towards the inadequate service your getting and be expected to pay full price and hope your pet does not need life saving because you won't find what your looking for here. PLEASE READ THE REVIEWS FROM HERE AND BEWARE. We will never go back and will never recommend them to anyone.