Nice and chilled place. Excellent staff but lacks ...
Nice and chilled place. Excellent staff but lacks water activities both for adults and kids.
Nice and chilled place. Excellent staff but lacks water activities both for adults and kids.
Ajeeyeeb
The whole ASCII system
Tried so hard to love it really did, its my third time back and its got poorer on each stay. I stayed in Se4ptember, was no activities to do , the stargazing tower was out of use but we were informed its fine. We were told on booking we are having a la carte in the Italian, but when we arrived they said its buffet only, next day we found out they were wrong so we missed out on that. Instead when we were leaving someone kindly (one of the longer members of staff) was kind enough to waive our bill for the lunch we purchased before we left. We were told the wrong time for breakfast so almost ended up missing but when we explained they let us have it. We were given a 10 omr voucher for the stay but it was not redeemed on checkout and they told us they don't do voucher credits. When we politely asked them to ring reservations they managed to confirm it. There was works going on very loud and noisy by the pool as their drilling in the foundations of a new deck. For some reason they decided to put us in a room close to this even though the hotel had very low occupancy, this was considered a upgrade in the normal canon deluxe rooms...
Overall find the resort extremely disorganized with newly hired, un trained scarf. It can make all of the difference to an experience. We had to explain ourselves on many occasions which was stressful. Some retraining is definitely required if they want to make it a peaceful stay. Not totally quiet as a resort either and as its close to street and street lights you can hear the cars, not great sky visibility. Alila is more expensive but I just felt is was more justified and definitely more of an amazing experience, so if you have the money to spend i would definitely head there no doubt about it.
Such a beautiful dream.
Beautiful views & fantastic place to have peace of mind.
The staff really friendly which makes it really special.
The most beautiful resort in the Green Mountain, without exception, in terms of (For your information, this is my third stay in the resort
1- The variety of rooms, as it meets all desires, whether for individuals or families.
2- The resort's exceptional location, as it is located on the edge of the cliff, giving the visitor stunning views.
3- The warm welcome and farewell of the Omani employees, which reflects the Omani generosity.
4- The speed of receiving the rooms as required
5- Excellent room cleanliness in terms of the cleanliness of the bed to the facilities and the floor of the rooms. As soon as I leave the room for several hours and come back I find that the room has been cleaned and arranged perfectly and many times with the sweets provided (thanks for the room service )
5- The hotel's ambiance and escort that are in harmony with nature, where calm and relaxation.
6- Breakfast in the restaurant is varied and delicious, as the restaurant offers fresh juices and a wide choice of foods. However, it needs to add various crepes where only pancakes and waffles are provided.
7- Dinner buffet varies regularly.
8- Valet parking is excellent and fast
9- Omani hospitality at reception is wonderful
10-The hotel offers a spa service, but for the safety it is safe to browse through the spa services directory
I did not receive my approval as the prices are very, very, very exaggerated ... knowing that I have an idea about the prices of the SPA, as it did not reach this price in the Maldives
Or the island of Mauritius .. I wish the resort management to reconsider the prices of the spa services so that we can use all the recreation services optimally.
Finally, I advise visitors to Jabal Al Akhdar to stay at the resort due to all the observations that I have listed above.
Finally, I do not forget to thank the Omani brothers at the really wonderful reception and valet parking ... Thank you Anantara Al Jabal Al Akhdar
Its very beautiful resort based on mountain and here we have experianced the authentic hospitality, staffs were friendly and always ready to provide personalized service.
I want to ask- i have a reservation next week and i was thinking of driving from dubai - i do not have a 4x4 - is the drive dangerous ?
Great value for money right now. Amazing resort. Recommend the three village walk. Only improvement would be to offer more variety cusine. Right now only Italian is open and if you don't eat European, pasta/ pizza mainly then there isn't much choice. Khalid at the coffee shop requires a special mention for his humour, service skills and general cheerful personality. He went the extra mile and beyond. The food and coffee/tea is excellent at the coffee shop too!
My review is 5+
Location
The nature of the place
the weather
His Excellency
cleanliness
Elegant
Good reception and hospitality
Smile, breadth and cooperation of its employees
I've stayed in my share of resorts and business hotels worldwide, but this is definitely the best resort I've ever been to.
Pros:
- Amazing views, just breathtaking
- Rooms are modern and comfortable, yet with intricate local architecture and decor (I stayed in a deluxe room)
- Service is excellent, whether the turn down service every evening (with yummy chocolates!) or by the pool or in the restaurants
- outdoor infinity pool is heated
- spa, steam room, and sauna are top class and very clean
- wifi is super fast throughout the resort
- breakfast is SUPERB. Go early to get fresh coconut water!
- dinner buffet is also excellent quality, one of the best buffets in terms of quality I've ever had
- Almost unlimited bottled water in rooms and by the pool
- GHA Platinum members get treated well. Free room upgrade, 2pm late checkout, and a welcome gift basket of soft drinks and snacks
- Nespresso and quality teas in-room
- Elemis toiletries
- There's a lifeguard at the pool, so if you have kids they could use it on their own (and the deepest is only like 1.2m)
Cons:
- Activities cost alot of money. Factor this in before staying. That said, the 3 village tour was excellent, and you can get the best discount by using the offer on their website.
- Food and drink is expensive, probably UK 4/5 star hotel prices. There's nothing to go to nearby, so you're more or less stuck here. That said, room service is decent value (OMR5-10 for mains) as you get quality food and good portions
- Dinner buffet is a pricey OMR18. Arabic a-la-carte restaurant even more (OMR15-25 for main courses)
- Spa treatments are not cheap, prices are similar to 4/5 star hotels in London. But the massages are very good
- Pool can get a bit crowded in the afternoons, even when the resort is not packed, as it is a small pool
- Unless you have a 4WD, you can't drive up the mountain road to the resort (you have to use their expensive taxi service around OMR55, or get a local taxi service at the bottom of the mountain, around OMR35)
Tips:
- take the free 1-hour bikes out to the local village/city to see a bit of local life
- free sunrise yoga on Tuesdays and Thursdays (they provide mats)
- the Italian restaurant serves great food and decent prices for lunch, or for an early dinner (before 6:30pm)
- tennis courts are free to book, and they also provide racquets and balls
Overall I'm dreaming about coming back to Anantara again in the future! Just need to save up enough money for the next trip :)
A delightful place, very efficient and courteous staff. Thankyou for a memorable stay.
We only had dinner there, in the main restaurant there is 40 p.p. a very delicious dinner in a nice atmosphere. Great hotel area.
An overnight stay can be worthwhile for one night despite the high price.
Anantara Al Jabal Al Akhdhar is one of the best 5 star hotel in Oman.
It has a wonderful and specious rooms with a fantastic view.
The staff is very hospitable and helpful.
Also the food at the restaurant is 5 star.
What I don't like is the pool depth. I don't think 1.2m is suitable for adults!
Environmental service landscape quality is all international first-class
nice place for spend good time , relaxing , hiking , romantic , delux
The chain don't need any introduction as they are well known globally. They have build this hotel at one of the best locations in the Jabal Akhdar with great view on the canyon. Staff are very friendly & special thanks for Heena for her great welcoming & hospitality.
Spent there one night with my family. We all liked the place. This is a real five star hotel/resort. Rooms are great in every aspect, facilities covers all family members, layout of the hotel sections and the garden is done very well, and above all, all staff are very helpful, friendly, and professional.
We felt this from the first minutes from our arrival. We arrived hours earlier than the check in time and were asked to wait in a special waiting area where they gave my young kids coring booklets and color pens as gifts and braught sweets and dates juice for everyone of us. After few minutes one Omani staff came with check in documents to finalize the checking in procedure.
A very nice hotel ,,,, it can only be reached by SUV
We had the best time staying three nights at the Anantara. It s not often that the pictures in the website doesn t do it all justice. The views are spectacular. We enjoyed the sunset every night with blankets on our balcony before heading to dinner. The staff are beyond nice. Kind and engaging. Our rowdy toddler was welcomed with open arms too. :-) especially Ali and Fatima at the restaurant were his favorites. They really helped us getting through meals without disturbing the other guests too much. For that we are grateful!
They even delivered my iPad to Nizwa, when I forgot it in the room.
A great example of how they go above and beyond to make you feel welcomed.
My family and I embarked on a journey to Oman to discover a hidden GEM: Anantara Al Jabal Al Akhdar. Our experience was literally magical... From the ride to the mountain visiting the Omani Villages to the unique Villa and breath taking views, cinema under the stars to Dine by Design, the mystique of the SPA to archery and most importantly the genuine and authentic colleagues who will pamper you at every turn...every part of the experience was memorable and we will COME AGAIN and AGAIN! An experience above the clouds indeed. Thank you for Dagmar and her amazing team who went above and beyond to create stories to tell, at every corner! A must experience for everyone planning to escape the daily routine and embark on a journey to disconnect and connect with what really matters in life.
Amazing hotel, at amazing place with great hospitality.
A fantastic place to stay. Amazing accommodation and food.
ANANTARA AL JABAL AL AKHDAR RESORT
A rare jewel in the rocky contours of the Saiq Plateau on Oman's fabled Green Mountain, our unique retreat perches 2,000 meters above sea level on the curving rim of a great canyon. Elevated in both location and authentic luxury, Anantara Al Jabal Al Akhdar is the highest five star resort in the Middle East and amongst the highest in the world.
Elegant architecture reflects the mountainous surrounds and Oman's artistic culture. Contemporary design motifs depict the region s ancient forts. Experience how indigenous elements blend seamlessly with world class accommodation and facilities at this distinctive Oman resort. Hide away in a private villa with a temperature-controlled pool, or our prestigious three bedroom villa - the most luxurious in the country. A striking infinity pool with a belvedere offers an illustrious setting for relaxation. Anantara Spa s luxuriant hammam pampers with Arabian cleansing rituals, and helps you find your natural flow in hot yoga.
Let us satisfy you with the finest world flavors and traditional tastes from across the region. Go Italian for lunch beside the pool. Savor Arabic specialties in a fort tower, or learn how to cook them in a master chef class. Pair exotic beverages with tapas in a Moroccan lounge. Enjoy our lively Friday courtyard market, and shisha as you star gaze at night. An iconic setting for private dining, our canyon platform is named after Princess Diana, who once graced this glorious site.
A mild climate is ideal for explorers, and promises a pleasant summer escape. Mountainous terrain provides diverse biking journeys. Glimpse into rural village life and Damask rose water traditions. Discover towering forts and timeless souks in the ancient city of Nizwa - renowned for centuries as the 'Pearl of Islam'.
Located at an altitude of 2,000 meters above sea level, Anantara Jebel Akhdar Resort sits on the edge of a large valley, and is a secluded haven for those with courage and acumen. The resort is located 21 km from Nizwa and features panoramic views from the infinity pool at the edge of the cliff. Guests can enjoy free WiFi throughout the property.
There are 115 luxury rooms and villas in all, with views of the impressive valley or the tranquil gardens. There is a spa-style bathroom with a rain shower. In luxury villas, guests enjoy an intimate retreat with personal host services and a private infinity-edge pool with views of the cliffs or a unique garden setting. All villas feature state-of-the-art interactive LED IP TVs and spacious walk-in closets, all of which add to the feeling of sublime luxury.
There is an infinity pool at the edge of the cliff, a hot tub, a children's pool, a state-of-the-art fitness center and a tennis court. Anantara Spa offers the essence of an Arabian spa and includes a hammam, private outdoor relaxation areas and separate indoor pools for men and women. The Kids and Teens Club offers fun-filled activities for all ages.
The resort provides travelers with authentic experiences, allowing them to explore the culture, history and landscapes of the surrounding area. Activities include trail climbing, hiking, cultural tours, abseiling, climbing, archery and mountain biking. The property can be reached in a 2-hour 4x4 vehicle from Muscat International Airport or four and a half hours from Dubai - former date palm plantations and dry riverbeds known locally as historic wadis and forts. Luxury transfers can be arranged upon request.
What a wonderful new resort, great facilities for kids and plenty of activities the rock climbing experience is amazing.
Well Worth a visit to this Hotel and Location very friendly and Helpful Staff with the Hotel situated in an amazing location. For best views book the cliff view villas !
A luxury resort to spend unforgettable moments with the family
Implacable service, view is amazing with lots of activities to do around the resort. Should have in ur bucket list for 2018.
It is okay, but didn't impress me
Update: I stayed again after 2 years and it was fantastic. We got an upgrade to a Villa and wow! Thanks a lot.
The most unique setting for a hotel!! The experience of Dining by Design and the spa treatments, were magical!! The food, the food choices and the freshness of all of the ingredients were second to none!! But above all of this, every member of staff were exceptional!! From pool engineer to managers, each and every team member was helpful, polite, welcoming and efficient!! They were all attentive, but not obtrusive, with absolutely nothing too much trouble..
We spent 1 week at the end of October at Anantara Al Jabal Al Akhdar Resort. We had a premium room on the ground with a great view of the mountains. The view from the identical DeLuxe rooms on the 1st floor is a bit nicer. Thank you for the great service and friendliness!
Thanks also to Sam Greco and his team for the culinary delights! And our favorite spot was because of the view the Italian restaurant in front of the Dianas Point - Thanks also to Shwe and her friendly team!
We visited three villages to learn about Oman and its history, we had a very nice driver, who brought us a lot of amazing and impressive information about Oman. I am deeply impressed. We felt very comfortable and would come back immediately!
What a fantastic place to have Lunch and what a view
It's the best place to stay in the mountain... the location, view at Diana Point, pool and all the restaurants makes it stand out as a luxurious place...
Nice view .. only the one five star hotel in that place
incredible experience! everything exceeded my expectations.
although the service lacks a little professionalism, but they welcomed our feedback and gave us giveaways to remember this unforgettable stay.
Wonderful place. Friendly staff, beautiful service,
Awesome location! Stunning views, unbelievable service.
One of the best Hotels. Wonderful location, staff and service.
Amazing place to stay specially in winter.. nice views,friendly and nice staff
Nice hotel! Well located ... relaxing, calm, relaxing! friendly staff. Nothing to say ! View, location, private pool in room, bedroom, bathroom! Me who is the card AccorHotels Gold Honestly Anantara Hotel is worth the detour and shame they are not anywhere in the world like Accor Group!
Good for one night only , no activities at the hotel, staff are friendly.
After 7pm nothing to do even outside the hotel
One of the most beautiful tourist resorts .. Especially in the winter .. The temperature is between 5 to 10 degrees ..
Even only to beckon, but what I have seen corresponds to absolutely high level. The rooms are modern and fully furnished. Even a Nespresso machine is available. The view is great. Staff Friendly and accommodating. Anantara says it all.
Few words ... I have a very nice hotel. Friendly staff. Dinner and breakfast was excellent. The rooms thick okay. Very neat and beautiful. Swimming pool excellent. It is a pity that I slept 1 night. Pure top class.
It was extraordinary beautiful amazing experience...
The service was Excellent, Location Awesome , Friendly staffs, Nice weather,
Very beautiful place. A great uniqe experience. Away from noise, a quite place and few especially good activities. The staff is friendly but sometime they like to take their time :-)
The food is OK but hoped for more options in the menu .
It is well setup, well organized, wonderful landscaping good restaurant, good bar, nice swimming pool marvelous view on the horizon of Jabal Al Akhdhar and over that; the warm welcoming by the staff.
This is not a comment because of the viewpoint, but because of anantara hotel that made it private. What a shame for the Omani heritage to make it private and refuse the access depending on who comes or not for one if the most beautiful view in Jabal akhdar! We did all the road partly for this...shame on Anantara!!!!!
A very wonderful place for grooms or those who want to celebrate their wedding anniversary A wonderful place isolated from the world ... For the second time I celebrated my wedding anniversary and sure not the last time
Superb hotel in an extraordinary site on the edge of a canyon. Very, very beautiful. Magic
The hotel has everything you want and need to relax in the most mountainous mountain
Amazing hotel and staff. Would definitely come back again. Perfect as a retreat for escaping from the hustle of the city life.
Stopped for a very good lunch. Price was high, but for exceeded expectations. Great service too.
What a wonderful new resort, great facilities for kids and plenty of activities the rock climbing experience is amazing
The hotel is just fantastic with a nicd view. facilities are good. the reception are helpful.
the room was comfortable and clean. the decoration is very special.
the breakfast is good with nice product's and lot of choices.
we visited the hotel during the month of October 2017.
Wonderful hotel with breath taking views and awesome spa in the middle of jebel al akhdar!
This hotel - if you could call it so, rather recalling a haven of hanging gardens in the middle of desert mountains - is by far the best I've ever experienced. Everything, from the moment you cross the fence in until out, will blow your mind. Needless to say that service is wonderful, rooms are out of this world and eating will amaze you. If you spend only one night, skip any visit you might have planned on the afternoon before to check in early, enjoy the pool, the spa and of course, the outstanding panorama. This is a well-deserved 5/5.
Unfortunately we could not start our trip in June 2020 due to the corona pandemic. The cancellation by email alone was very difficult and we are still waiting for our refund. We are unfortunately very disappointed and would have liked more from a renowned hotel complex.
Best Resort in Oman and the Region.
Iconic location, amazing views, most visit.
2000 meter above sea level.
Amazing breakfast in top of mountain with this wonderful hotel, i can say this a one of the best hotel i ever been.
First let me say that if you're staying in one of the Anantara's villas, they are amazing. Both the garden and cliff villas are like your own little private world and come with your own villa host (ours was extremely good and nice). There are very few hotels that can offer the room / villa ambience of this place. More broadly, the location is breathtaking with mountain views that stretch miles.
The rest of Anantara Al Jabal, I'm sorry to say, disappointed.
Service / Upkeep: While the staff was all friendly, the maintenance and delivery of various items throughout the resort was not what you'd expect from a 5-star resort. For example, the pool ran out of towels, the tennis court did not have balls upon arrival / net wasn't set up properly, our omelettes at breakfast were never delivered, turndown service came late. Yes, these are small issues but not what we expected from an Anantara that's supposed to be one of the nicest hotels in Oman. Of course there were many apologies and the GM (nice guy) was gracious upon learning about the difficulties and even upgraded us, but there were just too many small service problems for them not to diminish our stay.
Food: The food was simply average. I expected more from both the breakfast and dinner buffets from a true 5-star world class hotel, neither had huge selections and the food was generally on the dry side (typical for a buffet). During our stay there was only 1 actual restaurant available (the Arabian 'fine dining' was closed to revamp the menu) which left us with the Italian bistro overlooking the cliffs. Again OK service and food, but lacking in atmosphere especially in the evening when we were hoping for a more upscale experience.
In general almost anything can be overlooked when you're staying in such a beautiful villa, but for Anantara to truly compete with other 5 star hotels they'll need to seriously improve both their service and food.
Anantara is the perfect getaway destination for friends and family. Extremely beautiful and the staff is beyond helpful and friendly. All services are spot on. This place is everything you can ask for and more.