Excellent service with an awesome staff. Maria Caban Beltran was the best. Her expertise on this field is incredible; she knows what she's doing. She guided us step-by-step in this delicate process with patience. We had the chance to meet the owner of American Patriot Title and chat with him. We would definitely refer this company to our family and friends. Thank you so much for everything!!!!
love working with all the real estate agents and was my pleasure to serve with all of the home buyers needs.. No longer working with this company.
Very professional. It nice and comforting to use a lawyer owned title agency.
My husband and I had an excellent experience with this company. Maria Caban was amazing to work with, very helpful and informative. My overall experience was very pleasant, I d recommend this company to everyone.
Terrible customer service. Staff will not return your calls or emails. Delayed closing due to the fault of their own. If you want to make a complaint about their services, you can't. No office manager or anyone interested in hearing your concerns. If you speak out about your frustrations with their staff, they will literally hang up on you. Will never use this company again. Use a big company name instead of this want to be a Title company place.
American Patriot handled both the sale of our former home and purchase of our new one. Their service was prompt and communication was on par through the entire process. Maria was extremely organized and went above and beyond my expectations, making what could be a stressful process very simple. Thank you for your service!
My husband and I were truly satisfied with Maria Caban Beltran @ American Patriot Title and all her expertise she offered while handling our very intricate and personal purchase. The location of the office was not too far away and we felt, was very suitable for the in-depth business transaction we were about to take on. We admired her professionalism and the office personnel as well. We were happy to shake the hand of the owner of American Patriot Title and thanked him for making us feel comfortable and in the end, truly satisfied, giving out hugs! We would gladly refer this firm to our family, neighbors and friends should the need arise. Thank you so much for everything!
-Flood certificate was ordered promptly and delivered well beyond the estimated date of delivery. When it was delivered, it was incorrect; mistake was caught by insurance agent. Also, the original, incorrect flood certificate was the document presented at closing.
-During closing my rep, Michelle Rosa, placed a non-lender document in front of me for signature without disclosing that the document was for the seller's benefit, and that the document was optional to sign. If I had not proactively asked about the document it would have been signed as part of the closing package.
The worst company to ever deal with. They do not return phone calls or emails. Held on to my money for over a week becausw they had problems wiring the money. Not a phone call to fix the issue. Then i had to get a check and it was not certified so there goes another week with no money. I will tell everyone I know about how bad they did and how awful their customer service is. They do not even deserve 1 star
Maria has done a tremendous job on explaining and guiding us through our closing settlement documents. She is very patient and thorough going over every detail to make sure we understood what we were signing. It was a pleasure working with her team.
Professional service with timely responses and excellent industry knowledge. We worked with Maria and she helped as close smoothly and on time from a thousand miles away. I can t say enough good things about Maria and American Patriot Title.
Maria was amazing to work with. She had everything under control. Rest easy that your closing will go smoothly. Great communication through the process.
I only had one encounter here, but the closing docs were full of mistakes that cost me money. I will get a refund in one case. but the attention to detail by them is very poor. My attorneys had to offer numerous corrections and the title company still got it wrong. I will not ever use again.
