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A
3 years ago

The best so far!! They responded so quickly throug...

The best so far!! They responded so quickly through emails and mail..excellent service. They helped me with my University of Lagos Transcript. Would recommend this company to anybody that needs Evaluation. Well Pleased.

J
3 years ago

Bad customer service. I inquired about their degre...

Bad customer service. I inquired about their degree evaluation before sending them money but they wouldn t answer my question until I paid. Also no online storefront to speak of, just a PDF they expect you to fill out and then email to them. What, print it, write on it, scan it, and then send it? Ha!

L
3 years ago

This company priveded me an excelent service ever....

This company priveded me an excelent service ever. They are professional, helpful and speedy. They helped me with my under gratuate overseas trascript.I just referred my wife to them .Highly recommend them to eveyone!
I cannot thank enough the FCSA for being so great.

E
3 years ago

As a prospective customer,i am quite impressed wit...

As a prospective customer,i am quite impressed with some of the fantastic reviews that i read.I hope that when i submit my credentials for evaluation i woud'nt be disapponited.Thanks

L
3 years ago

The worst of the worst!!! Dont even think about us...

The worst of the worst!!! Dont even think about using this company. The compay is just interested in your money and never listens to you. I called asking if a special evaluation can be done, the receptionist was so rude and told me to send the paperwork, then they will tell me if it was possible, without seeing the paperwork they can not tell me, which is understanfable, but how ever, once they have the paperwork and the Check! They never pay attention to my special request and instead of asking and telling me they were not able to do it, they cashed the check and play the game of they did what they were supposed to do. (Which was totally a job that was dine before and i submitted, they just copied it). They never listen to the client!! I will take this case further on, because they totally took advantage of me. Never a phone call, never personal, always thru emails that nobody signed. The worst service ever. On the other hand Global Education Group, Inc. took the time to hear my needs and before cashing my check they took the time to talk to me and see if my evaluation was possible.

M
4 years ago

If I was reviewing this solely based on the evalua...

If I was reviewing this solely based on the evaluation and timing I would give it 5 stars. They said it ll take 10 business days but I was pleasantly surprised when I received the email saying my evaluation was ready early.
I wish I could say the same about the customer service though :/ the employees who answer the phone basically don t want to answer your questions and sometimes cut you off before finishing the sentence. It s pretty disappointing and can cause people to turn away from this place even though the evaluation service itself is great.
Also, I suggest having an online payment portal (i.e. paypal, zelle, etc. ) to make it easier for the customers to pay while keeping the payment info discreet.

V
4 years ago

TERRIBLE, customer service. I was ready to submit ...

TERRIBLE, customer service. I was ready to submit the application with my needs and I had one simple question and they kept re-directing me to their application in which the answer to my question was NOT there.

C
4 years ago

DO NOT use this company for academic evaluations. ...

DO NOT use this company for academic evaluations. When doing GPA conversions they do not utilize decimals. So for example, anything within a B range is rounded down to a 3.0. This methodology is extremely unprofessional and inaccurate.

U
4 years ago

Amazing job! I am really satisfied with FCSA.

Amazing job! I am really satisfied with FCSA.
Thanks to FCSA, I could keep my deadline even though I had only 5 days before my deadline. I used the one day service and It was not cheap but much more affordable than other compaies. They are kind and trustworthy. I recommend FCSA.

S
4 years ago

I am so fortunate to get my credentials evaluated ...

I am so fortunate to get my credentials evaluated through FCSA. I had evaluations done through 3 different organizations for different purposes. FCSA is the best so far, in terms of price, processing time, prompt responses and last but not the least, courtesy. I would recommend this service my friends and family members without any hesitation. Thank you FCSA.

N
4 years ago

Very responsive and helpful team they provided me ...

Very responsive and helpful team they provided me with all information I asked for before evaluation and got my report sooner than I expected, their prices are very competitive in fact I don't think there's any cheaper service out there so don't bother waste your time or money looking, It's also recommended by wide range of US Universities and Accreditation agencies like the ASCP. The report was very comprehensive and simple. I recommend anyone who's looking for an evaluation agency to not waste time and send your application now.

T
4 years ago

I used detail evaluation service FCSA.

I used detail evaluation service FCSA.

The mailing response is really faster and more warmful than other institutions, in addition the cost performance is good.

Additionally, I'm very satisfied with their service because it translate my university transcript clearly into us style, and my gpa increases.

I strongly recommend this institutions and service!

J
4 years ago

Fast and very responsive. Let me also add here tha...

Fast and very responsive. Let me also add here that upon further review of my report, I realized that my U.S. equivalence of HND earned in Nigeria was called "4 years of undergraduate studies" and I would think that they need to be more specific about it U.S. equivalence. Now I don't know if that is a diploma, associate degree, bachelor's degree or masters degree degree equivalent since these are the options in USA.
If you an HND holder from Nigeria please avoid them.

M
4 years ago

Avoid at all cost!!!! This service is the cheapest...

Avoid at all cost!!!! This service is the cheapest but you get what you pay for. The evaluation was inaccurate; they don t answer emails or the phone. I got to a point when I thought it was a scam and I lost $300.00. Believe me; you want to pay the extra $100.00 for a decent evaluation service.

P
4 years ago

THESE GUYS are the BEST!!!!!! I do not know how to...

THESE GUYS are the BEST!!!!!! I do not know how to personally thank them. They just made my life 10 times better. Come to this Company, I tell you and you will NOT for once regret it. They are fast, AFFORDABLE and neat. what more could you ask for. I have been using their services for about 4 years and they are simply awesome and fantastic.

L
4 years ago

Great service and timing. Did not have to send the...

Great service and timing. Did not have to send them more docs, make sure you read instructions of documents. I would suggest scanning everything before sending them.

Have ready original official translations. I did not wait even 2 weeks, they respond emails fast. So satisfied.

S
4 years ago

Oh man, this place is terribly awesome! Very profe...

Oh man, this place is terribly awesome! Very professional, very helpful and speedy response. Highly recommended!No one can beat them for their incredible services.Hats off to the entire FCSA team.

c
4 years ago

If it weren't for FCSA's quick evaluation of my fo...

If it weren't for FCSA's quick evaluation of my foreign degree, I would have forfeited my Fall 2020 admissions. I was sure that other agencies would take time besides FCSA had already evaluated one of my other degrees, so I gave it a shot and requested FCSA to evaluate my post graduate degree. FCSA didn't disappoint me, within 2 weeks I got my transcripts in the peek of COVID-19 pandemic. FCSA's customer care team is awesome as well with respect to guiding you on the forms to submit to coordinating with you in case the evaluator needs further details. I got my evaluation done in June 2020. Thank you, FCSA. (My school had listed FCSA as on the evaluating agencies it accepts transcripts from.)

A
4 years ago

Terrible! All they care about is the money. I sent...

Terrible! All they care about is the money. I sent the my wife transcripts for a US equivalency all they did what to retype the same transcripts and send them back as is just with a general statement, no course description or equivalency! And to correct a simple mistake, you have fork out more money.
The only positive thing going for them is that the service is fairly fast.

N
4 years ago

Excellent service, I had my documents detailed ev...

Excellent service, I had my documents detailed evaluated 3 years ago, and I had the best customer service over the phone, they helped me throughout the process and had a quick response. I now have my bachelors of arts equivalency with me. I trully recommend their services!

R
4 years ago

These people are fast and very promptly responded ...

These people are fast and very promptly responded to my email communication.
They completed my degree evaluation from India in 3 weeks and sent me a paper as well as an email copy.
Definitely recommend this to everyone.
Thank you - FCSA!!

I
4 years ago

I found this company from a list of evaluators giv...

I found this company from a list of evaluators given by my employer. I looked at the recent reviews in here and decided to give a chance. I prepared the necessary documentation and mailed with the payment but I was a little bit suspicious since there was no user accounts or any connections beforehand. However, everything was just on time and very very professional.

Before and during the service, I was very glad to contact with the customer representatives and evaluators via e-mails and phone calls. Each time I could reach up to them easily and got satisfying responses in short periods of time. Especially during the COVID period, I am glad that FCSA made things easy for the customers and accept the scanned documents as well.

I got e-mails to inform and update me for all the steps of the process (arrival of the documents, missing document information, PDF version of the report to be overviewed and approved, mailing and tracking information).

My evaluator was Estella, and she was very helpful and quick during the whole process. She answered all my questions and explained every bit of information I've needed. She made the necessary corrections and guided me to find solutions to my requests.

Overall, I am so glad to get this service from FCSA. The work was meticulous and just on time. I have no doubts for the money I've spent. I will definitely recommend FCSA to others and if I need any other reports, I will contact with them again.

H
4 years ago

Bad customers service & communication.

Bad customers service & communication.
Disinterested employee, kept asking me to look up information online and not willing to answer questions. What about "your calls are important to us" quote.

American Foreign Credentials Service, AFOCRE

American Foreign Credentials Service, AFOCRE

4.1