I found this company from a list of evaluators giv...

I found this company from a list of evaluators given by my employer. I looked at the recent reviews in here and decided to give a chance. I prepared the necessary documentation and mailed with the payment but I was a little bit suspicious since there was no user accounts or any connections beforehand. However, everything was just on time and very very professional.

Before and during the service, I was very glad to contact with the customer representatives and evaluators via e-mails and phone calls. Each time I could reach up to them easily and got satisfying responses in short periods of time. Especially during the COVID period, I am glad that FCSA made things easy for the customers and accept the scanned documents as well.

I got e-mails to inform and update me for all the steps of the process (arrival of the documents, missing document information, PDF version of the report to be overviewed and approved, mailing and tracking information).

My evaluator was Estella, and she was very helpful and quick during the whole process. She answered all my questions and explained every bit of information I've needed. She made the necessary corrections and guided me to find solutions to my requests.

Overall, I am so glad to get this service from FCSA. The work was meticulous and just on time. I have no doubts for the money I've spent. I will definitely recommend FCSA to others and if I need any other reports, I will contact with them again.