I paid $500 for inspecting a system that was installed before I moved into a house. Every month for the first 6 months something would break that should have been discovered at inspection and every month I got charged a $150 service visit charge, plus materials plus the $50 per month for monitoring. A total scam.
We had a problem with our alarm being constantly on do to construction work here at the house. Not the alarm company's fault. It just started going off at about 10 PM. Called the company and a service tech headed out to help us with it. It was a 45 minute drive for him, and he did it without complaint.
While we did pay for the service visit, he did first try to solve it via phone to avoid that, and then his prompt trip out here made for amazing service.
Absolutely terrible customer support. The worst system ever.
As a real estate agent, Smoke Inspections are a critical part of every closing. Recently, we had one day to correct a problem with a system, and American Alarm helped us out. They were responsive, professional, reasonably-priced, and able to meet us at the property the next morning to start fixing the problem. Thanks so much John!
Anthony is fantastic to work with. American alarm is a tremendous company that is prompt & professional.
Ethan is such a hard-working young man. I truly appreciate American Alarm and their expertise. He did his job on a mastery level. Our air conditioning stopped working, but Ethan did not complain. He kept working through the heat. Ethan, David, and Andrew played a huge rule in our success in Massachusetts. It is hard to find a company that truly stands for something and has great individuals that embody it. Ethan and Andrew went above and beyond. They both really know their stuff, and their skill set is remarkable. Outside of their job descriptions, they were extremely helpful and supportive of me during my investigation with the CCC. Their authenticity and kindness were a breath of fresh air. I am excited to work with them again. Thank you!
We use American Alarm at my office and we have been very happy with the service. We bought the system from Andy and he was very informative. The tech that came and installed it was very professional and came on a day we did not have patients. It has been perfect for our needs!!! Thank you American Alarms!!!
Great service and very reliable employees. I feel safer having their monitoring on my home.
Had to cancel my service. Was paying over 700 a year for monitoring and wouldn t even get a call during power failure or alarm trips. Go with someone else
American Alarm and Communications, Inc. is a leading security company that has been providing top-notch security solutions to homes and businesses in New England since 1971. The company has built a reputation for excellence in the industry, thanks to its team of dedicated professionals who specialize in security.
At American Alarm, the safety and security of their clients are their top priority. They understand that every client has unique needs when it comes to security, which is why they offer customized solutions tailored to meet each client's specific requirements. Whether you need a basic alarm system or a more advanced solution with video surveillance and access control features, American Alarm can provide you with the right solution.
One of the things that set American Alarm apart from other security companies is their commitment to using cutting-edge technology. They use state-of-the-art equipment and software to ensure that their clients get the best possible protection against intruders, fire, and other threats.
Another thing that makes American Alarm stand out is their exceptional customer service. Their team of experts is always available to answer any questions or concerns you may have about your security system. They also offer 24/7 monitoring services so that you can rest assured knowing that your property is being monitored around the clock.
American Alarm offers a wide range of services designed to meet all your security needs. These include:
1) Burglar alarms: These are designed to detect unauthorized entry into your home or business premises.
2) Fire alarms: These are designed to detect smoke or fire in your property and alert you immediately so that you can take appropriate action.
3) Video surveillance: This involves installing cameras at strategic locations on your property so that you can monitor activities remotely from anywhere in the world.
4) Access control: This involves restricting access to certain areas within your property using key cards or biometric systems such as fingerprint scanners.
5) Environmental monitoring: This involves monitoring temperature, humidity levels, water leaks, etc., within your property so that potential problems can be detected early before they cause significant damage.
In addition to these services, American Alarm also offers professional installation services for all its products. Their team of experts will work with you every step of the way – from designing a customized solution for your needs through installation – ensuring everything runs smoothly without any hiccups along the way.
Overall, if you're looking for reliable home or business protection solutions in New England region then look no further than American Alarm & Communications Inc! With over 50 years' experience under our belt combined with cutting-edge technology we guarantee peace-of-mind knowing we've got everything covered!
americanalarm.com
