Alza.cz Reviews

They have many things. Not perfect. When I was there there were 3, maybe 4, helpers. And they don't know English.

Great store, exposed a lot of products. Many employees on site are willing to advise you, only Apple products sometimes get stuck, but only individuals. Count the stim that there are a lot of people but you purchase More

Showroom, helpful staff, tidy. Slot machines to pay ... although you have to run the whole store when you can pick up something, but after a few times it can handle quite quickly :-)

Arrogant Miss Salesman. She was not interested in selling the goods.

Fast. Understandable. Effective.

For me, one of the leading Czech e-shops in stone form.

Night goods dispatch, big showroom where waiting for dispatch is always fast. Occasionally overcrowded.

A large selection of goods, refreshments, you won't even wait long when serving. I recommend

The best and most reliable electronic shop. They shop here often and never have any problem. Even with no claim.

A few employees would like to train ... so we do not need to run around the area unnecessarily

Cheap electronics, good to spend an hour on video games with children

It's a big Alzy store where there's a huge selection of electronics, you can even choose perfumes, also give snacks if you decide and spend a lot of time here. Place recommend to all who have high demands.

The biggest online store in the Czech Republic. Prices are higher than those of small competitors, but not always. Big plus there are no problems with the complaint. The service is a large platform with the goods exhibited. You can consult look to feel it.

Alza is good, good staff, advise, they just do everything good

Continuous improvement of the purchasing process. At the moment I think it is great for personal collection of payment from the app and notification of check-in in the warehouse also in the app - no need to monitor the numbers on the screens. The focus on electric cars and smart devices is also quite promising - I wonder if Alza will become a major car dealer.

Prepare to go through the hall at least twice before you buy.

A little confusing but otherwise everything is fine.

They have really anything ...
Already X years I only buy electronics on Alza and cool. Whatever I resolved was fine. If someone mumbled on the complaint so I do not know why. I've never had a problem. It is possible when one solves crap so holt problem is. The payment terminals on the other side are obviously the reason why the customer has to go through the whole store, right? If it bothers me so I can pay by transfer .... for me just gave ALZO!

Very interesting place.
Lots of appliances, you can touch everything.
The only downside is that to pay for the goods you have to go to one end of the huge store, to pick it up again to the other ...
But it all sticks out wonderfully before you get bored, even at the peak, you are checked in in no time.

At any time crazy queue.
Even if only two people are in advance so I wait 15 minutes anyway.

Big selection. Comparable prices to other shops. Deliver options are fairly cheap, including alzabox if your local postal situation is unreliable.

English friendly website and customer service line, which actually provided me with customer service. Something to be said about that

I feel that arrogant people work there. At the third complaint, the same defect and refund requirements claimed that there is no law regulating this possibility. People are not in the right place in Po ernice. I'd never buy a pin in Alza again. People avoid this trade.

Good place for electronics. A bit confusing. But staff was very helpful.

I can't think of a electronics showroom in Prague that I like more than this one.

Enforcing the extended warranty no longer exceeds all of the seller's reasonable behavior. This colossus is not only very negative

Getting worse day by day.

Mobile app doesn't work, tech support doesn't respond and today all payment machines were out of order. Everything here starts to suxx.

The staff were very friendly and helpful with merchandise options, and very efficient delivery, only downside was the pay area was very far from the collection side

For the fourth time in a row, the goods were not delivered on the day they were supposed to be, and that is the service charged :( The services are getting worse and worse.

For me, the outrageous arrogance of the worker in Alza, my friend worked there had problems at home and was unfortunately at home on the 4th day and they put him in the file that he was missing more than the 14th day he did more work there than anyone should slowly advise the leader how they have because they were absolutely slow to do not have the program they had built into their PC and Server.

The largest electronic shop in Czech republic. The prices are sometimes a little bit higher so do your research before buying. Nevertheless, they have a huge warehouse.

What to say well. It's such a mass cradle. If you expect the "professional" advice to be wrong, you are wrong. Yeah, if it's a pensioner, for example, to buy a mobile phone, he should not count on more professional questions about hardware and audio and TV. There are better stone specialties of the shop who specialize in the given assortment. The only plus is the relatively problem-free complaint. But other companies such as czc.cz, mall.cz, etc. also have it. Another thing that bothers me is the accessories and provision of consumer goods for the given electronics.

A well thought-out shopping mall, even if you just pick up, it will not let you forget about other things you do not need, but you will buy ...

Despite the operation of all dispensing points, I waited 30 minutes for dispensing.

Crazy madhouse - such a commercial circus on "wheels" ... the market. Definitely do not expect love, care or comfort. More like a bullying green marketer.

Big choice, my favorite shopping spot. There are problems waiting to be ordered.

Fast and reliable online store with a large selection and good transport accessibility.

to the opening hours that nonstop I would add that it applies to night spending just right

I love Alza ! Best customer service ever , cool showrooms , great coffee

Very reliable company and nothing can be criticized for its great availability, very good service towards customers in all aspects, so I clearly recommend 5 stars for me

Unnecessary walking to payment terminals is a bit annoying, but otherwise everything works as it should. Taste Doubleshot coffee while waiting for items.

The perfect system of payment and dispensing at the headquarters (maybe just picking up could be a little faster), just don't pick up the pickup fees at other locations ...

I am very staisfied but one thing if i order i pick personally in brno they charge 35 k i do not understand why they r charge at personaly pickup before they charge 25 k now 35 k i do not understand why ther r charge thanks

coming from alzy bezduche place where they are like robots and help or advise no one can not. unwillingness to present goods before buying

Fast efficient service being a foreigner I was guided well by all the staff and team, thank you!

Good offer and decent prices.

Most of what is in the website is not in stock in the store. You can have it delivered to the store which normally takes around a day.

Everything was fine, even during the Christmas frenzy the release took about 5-8 minutes

Really quality, nothing to hamper, perhaps just a little farther away from the pickup ...

Fast and good negotiation, advice and I bought the goods.

Promakany payment system and order picking, nice environment

I like shopping in Hole ovice. Perfectly solves complaints.

WEEK TABLETS. Yeah, yeah, yeah enough with those ads

A huge shop, qualified staff, a huge selection of products and just a nice atmosphere

Perfect. Everyone is kind. Modern interior and way of doing business. Good luck.

Very helpful and kind staff, the company has such an interesting philosophy - you can try out anything you want

A huge range of products, convenient application. Ordering and payment are clear and accessible. The pick-up point serves quickly.

Many exhibited products, helpful staff, the possibility of paying in the vending machine. Perhaps only parking is a problem. But that is expected in this area. Otherwise everything OK.

Payment in advance required, paid via KB my payment. Payment failed after order completion, while ALZA deducted money from the account. The complexity of communication with support which, after several phone calls and emails, did not solve absolutely anything. Money nowhere, order nowhere ... I would say that it is on the verge of legality ... in short, when there is a problem, they are completely unable to carve anything out.

Pleasant environment, quick check-in, pleasant relax zone

Wide range of technology - from computers to cosmetic appliances. We were assisted in English and made a purchase which was fairly quick and painless.

Horrible parking, definitely not customer supported!!!

I understand electronics and similar devices aren't free, but some things are really expensive

Beautiful exhibition areas, goods dispensing is well systemically treated. In peak hours there is a longer wait when paying in cash, on the other hand, there is the opportunity to have fun.

The store surprised me with its dimensions and a really large selection of different electronics

A lot of necessary information, professionally organized work. There is a place for rest, a cafe.

One of the few place in Prague where you can shopping 24 hours.

purchased paid and picked up via alza application absolutely top notch. at the entrance to the area, I check that I want to issue and I no longer need a paper for the machine.

If I find goods just 5% more expensive, but at a dealer I know is a normal Czech company, I buy there.
Alza pays taxes in Cyprus and I don't like it.

Night delivery did not work well, long waiting times