Alza.cz Reviews

Poslední objednávku mi jednoduše zrušili, aniž by mě předem jakkoli upozornili, s údajnou příčinou „neuhrazená platba“. Přitom v následujících e-mailech mi vrátili peníze za již zaplacené zboží. Na objednávku jsem čekal více než půl měsíce, neustále posouvali datum naskladnění – nejprve to mělo být 26. 08., pak 28. 08., následně 02. 09., a 04. 09. mi prostě vrátili peníze a objednávku zrušili. Naprostá ztráta času…

Druhou objednávku nebyli schopni doručit během 5 pracovních dnů, navíc ji rozdělili na dvě samostatné objednávky – dvě malé vložky do bot. O zpoždění doručení mě vůbec neinformovali, neposkytli žádné záruky ani náhradní řešení, zpětná vazba byla příšerná po celou dobu řešení tohoto problému. Nakonec mi poslali dárkový kupón, aby mě „měkce“ odbyli a zbavili se mě. Výsledkem bylo, že zboží doručili dokonce ani ne na místo, které jsem uvedl. To už je snad jenom špatný vtip.

Nedoporučuji nákup v tomto obchodě – raději si připlatíte jinde a ušetříte si zbytečně ztracený čas i nervy, rozhodně to za to nestojí.

Please note that alza sells products unpacked or returned without notice for 2 X I've flown. I even unpacked the Noubuk pouch at home and was vochmatanej with fingerprints. J.J.

For new visitors: the entrance is the last one before the end of the street and if there is a front in front of it, I recommend using a second car park that has an entrance approximately 80 meters around the corner (right).

The best and most reliable online store. I highly recommend that you process and pick up your order quickly.

I buy all the electronics in Alza. Speed, flexibility, gorgeous showroom. Experts. We also handled any complaints about the goods quickly, without any problems.

Online shopping mall offline exhibition concept
System is fresh
Some items are cheap

Buying is without a problem. The complaint was always positive but the service line (telephone). This is utter horror. No one knows anything, everything lasts forever.

Squeezed system, so almost no waiting. Prices in my opinion in the session, so I can easily recommend

I am not at all satisfied with today's claim settlement

Excellent technical and modern shop with its own parking. On one side of the shop you will process the order, pay in the vending machine and on the other end pick up the goods. With the invoice you will receive a More

Nice environment with the possibility of testing electronics. Possibility of sitting with good coffee.

On May 7, 2020, I ordered a vacuum cleaner, I needed it very quickly due to an unexpected move to a new apartment, so I chose Alza because I believed in her everywhere advertised reliability. 11.5. the vacuum cleaner was supposed to be delivered to me, which unfortunately did not happen. So I called the line, where I got an apology and passed the contact to the carrier (yes, the lady on the line did not bother to call him herself). So I called the carrier who urged delivery the next day, but again it didn't happen. 11.5.-20.5. I called Alza every morning at 8 o'clock and begged them to resolve the situation, that I was in a new apartment that was dusty and I really needed the vacuum cleaner ordered. I always got the exact same answer "it's the carrier's fault, we will try to write to him and I was given a contact to the carrier. (Sadly, no one thought of anything more effective after a week of emailing the carrier, because this solution was obviously useless). out of dozens of calls in which I asked (yes, I PLEASED for the package I paid for) and asked for compensation for these complications, the master on the line interrupted me "something else, ma'am? I have another 16 people on the line. "After this call, I sincerely cried in despair. Today is 20.5.2020, I HAVE NO MONEY AND I DON'T HAVE MY SHIPMENT I go to order the goods elsewhere, I hope you will return my money and you can be sure that I will never buy here again .. I am disappointed and disgusted by your customer .. not even that If you can't deliver the goods within 13 days of placing your order .. then I don't understand how you can offer delivery today. I didn't want to write a negative review, but unfortunately that's probably the only way to get one of your employees to He called me, phones and emails don't work .. for example, when it's public, someone will finally be interested :).

I bought a mobile phone where I don't have a flashlight and I have to deal with the complaint myself at some other about the company.

It is worthwhile to taste the coffee in the cafeteria of the Alza.

Large showroom where you can see things. Within 14 days you can return the goods

It is the only ALZA showroom in Prague. There are many promotional staffs per manufacturer, you can also check various items and purchase.

Even during quarantine, they issue goods in limited traffic. The complaint went smoothly.

Very unpleasant staff up to the last person who took us after less than an hour and everything he did during a while, he is his thanks, but the rest was reluctant and arrogant !!!!!

There is quite a lot of walking between paying and picking up. But mainly intertwining between people who browse, go through, but do not buy. Marketing successful, but immensely annoying ... Make at least one street where there will be no lagoons to run around people ... There was an average of 8 minutes on the ticket, I waited more than 2 times ... Just today did not please me , so neither do I mind them ... But the prices and the width of the assortment are great!

The fact that it is perhaps the largest edition of the e-shop, in which I have ever been, so I spent a really long time waiting to release me. So I think that Alzak should not wake up the piers in the closet, and he should close himself here ...

Fast service and great choice of electronics. The only thing that bothered me was waiting to pick up the order.

Nice showroom, easy to pay and collect ordered goods, short queues, friendly service. Best to use the app to enhance the experience.

In all the fusses, I've never been waiting for more than 10-15 minutes, and any complaints will always be full of 1 *!

A giant choice of everything, especially electronics

It works in Alza. I have been shopping here for a long time and always everything OK.

Everything you want to buy, not just electric appliances but also some other stuff. Great coffee!

There is huge sortiment which u can try just in this place. Buying it directly here is a little bit complicated and better do it online.

The idea of this store is great. A group of university students provide any product that comes to mind from outside the Czech Republic. The idea and the store have evolved until this amazing way has become a reality that I wandered in and I liked the professionalism of the employees and their quick dealing, as well as the size of the exhibits of goods and technical equipment and the store is suitable for those who reside in Prague for a long time because it believes a lot Of his needs, as there is enough, a waiting hall and a clean bathroom.

Super, online shop.Today after 3 years shop even more refined and improved.

Great shop the working guys understand English and can help you find what you are looking for. prices are competitive. I recommend going for a ride

It is a shame that some things will not be highlighted immediately

You can buy here only what is exposed to what they have on the site are mostly ham. Therefore, they do not exhibit it.

Higher prices but when there are not many buyers so their system is fine

Just Alza. If you do not want unnecessary litany and worrying about shit and laughter, I recommend choosing a more serious businessman. They will not help with the problems, the file is more profitable to be able to earn them.

A totally unmanageable business, just getting into the car park took over half an hour, another quarter of a year to find a vacant space, then a total chaos inside, the goods pay off the other side of the store before it goes out, so if you just want to pick up and pay the order walk about a kilometer and then wait for an hour or so between hundreds of expeditions before the merchandise ever gives you ... just terrible and terrible, never again!

The largest online store in the Czech Republic. You can buy almost everything - from household chemicals and children's toys to the most modern technology and only the latest innovations in the fashion world.

Everything goes as it should Today is a classic among online stores.

Processing the order very quickly. Huge choice of assortment. But give the goods quite disastrous. You don't get enough. And therefore only 4 stars

Great. In the summer, however, the heat at the vending machines and TV is terribly hot.

I'm shopping on Alze's show. I recommend to all who are looking for any electrical appliances and not just ...

What I was looking for did not get almost everything they have to order

It is a shame to talk ... the unwillingness to meet a long-time customer, preferring to change the supplier both for the company and privately.

Biggest and best of all the electronics and stuff e-shops and stores and showrooms abd experience stores. You can see,touch,try,taste,smell,buy,return,ger repaired.... night opening hours for late comers double shot coffee place with great coffee and meetings. Parking could be longer for free.

They start to behave quite haughty, the last purchase experience is really very bad. After a long time I move to CPC, better service and value regular customers, not like Alza.

I like the branch, but the imposition of an extended warranty when throwing the product in the basket, then ordering, then on the spot in consultation with the seller, when issuing and even a week after purchase is very annoying as well as tedious looking into my OP when taking over the goods for delivery.

Too many people else would be all just super small parking lot

In Alza you not only buy, but also enjoy a very good coffee from the Doubleshot chain. Coffee excellent, served in a pleasant delimited space and attenuation.

Except for parking and a little confusing system when ordering advance and complaints, so fine ...

I was very satisfied. Willingness with professional approach. Thank you.

Except for the occasional waiting for delivery (with which the alza probably can't do anything) a great place to buy electronics

When using Alza, the delivery of the goods is really comfortable and can be started early in the tram. The waiting time is then minimized.

Very good shop. You can buy nonstop and pick up the ware. You can pay withr bitcoin. There is an bitcoin ATM where you buy bitcoins with local papermoney.

The worst business in the world !!! They are lying stealing and cheating, at least I have the experience of shopping and complaints, their best price guarantee is not the lowest price. so visit okay.cz .. hundred times better, sane people, claims okay, if not there, .... alzu uz should oika close ..... and soon it would happen ...... Alza = the worst business in the world ... This is all my personal opinion and experience !!!! Do what you want, shopping there and then go vote Babi :-) :-) cha cha sheep ....

They are simply for electronics and the best technology.

I had a really bad experience everything is a line, you cant see most of the products until you paid for them, even tho you are there you have to make you order on a computer go wait in the line to pay than wait in a line on the other side of the store to withdraw the product. I wouldnt go back there again

Everything related to electeonics you need will be there

Incredible place. I don't know a more professional place.

In the morning, there was longer waiting for goods than they declared

The customer service helped me get a nice product from Alza.cz.

They did not deliver what they had, high prices when the action or discount so minimal, but again a huge selection and most of the goods in stock.

Professional staff. Wide range of services and products.