What a waste of hard earned money save yourself some time and just self pay everything they won't even try to pay anyway, they do however work extremely hard trying to get out of paying for anything.
If zero stars were possible they would get it. Here is a company that doesn't believe in helping people, an insurance company that provides zero assurance of assistance. In essence they steal your money with promises that you will be insured, and then deny everything you would use insurance for. God forbid a person attempts to get healthy.
This is the worst insurance company I have ever had. Denied a claim for therapy that was obviously covered in our plan. After spending hours of time getting medical records, driving all over the place, and submitting the appeal, it gets approved. Get another bill showing it was denied. Had to call the very unhelpful customer service to get it fixed. Asked if I was going to have issues with future visits getting denied, and they didn't have a clue. Told if they did deny another claim I would have to go through the appeal process again. I said "to appeal something that was already approved by an appeal." No communication at this place. My old employer provided anthem and I never had an issue with them.
This company is absolutely the worst insurance experience I have ever had. Zero inter-departmental communication, employees not familiar with company policy- offering solutions only to revoke with no acknowledgment or apology, promised phone calls never followed through, voicemails not responded to. Letters printed and sent will sit in their office for 1+ week before going out (based on post office dating), then they never receive mail sent to them. I have now resorted to having to communicate with them via certified mail to prove items have in fact been sent. I am at 16 months of attempting to get an issue resolved due to an Allied processing error. It truly doesn't get more unprofessional than Allied Benefits Systems.
Worst insurance ever!!! It s like playing the lottery with your life and livelihood. After verifying with both the hospital and the insurance company, I shouldn t have been charged anything.....however, the doctor has the right to charge if they want.....after the service is provided and after it gets sent to billing. Of a 40,000 surgery, allied paid 5,700 leaving me owe a brand new car worth of payments to a hospital. Ridiculous especially when I pay them 800 a month for insurance. It s a scam!!!!
Run away from this company!! According to my plan coverage a specialist office visit is $40 copay with the deductible waived. I end up with a bill for over $400 because they applied the deductible just because the doctor's office happens to be connected to a hospital so they consider it an outpatient consultation .Are you kidding me? It was a 10 min routine office visit. No special treatment administered whatsoever. We have been seen at this office for many years with many different insurance companies and it's never been handled as anything but an office visit. The claims department was rude and unhelpful. When I asked if there was someone else I could talk to the lady told me no. I was like, you don't have a supervisor? There's no one else I can take to about this? No was the answer so now my only option is to appeal. Most ridiculous thing I ever heard. No wonder they have a D- with the BBB. CROOKS!! We have this insurance through my husband's employer and when we signed up we thought it was just Aetna but come to find out they use this trash 3rd party company.
if anyone is reading these reviews i have a critical update....ALLIED IS NOT YOUR INSURANCE CO. they are merely middlemen to deny coverage!!! check your corporate office....they are keeping your premiums!!! that is why ALLIED is paid to keep payments to a bare minimum! GOOD LUCK. run away as fast as you can from this TERRIBLE insurance co. their coverage vs cost of premiums is ridiculous!!! oh but....their customer service..yes that's horrible too. find other coverage quick!! good luck
I would give zero stars if an option. I was in preterm labour at 27 weeks, needing to be airlifted to Chicago hospital. I was not given a choice of hospital or of mode of transportation. I met out of pocket maximum for plan. Allied paid only $4,000 of a $57,000 bill, leaving me with a $53,000 dollar patient responsibility, even though I already met my almost $4,000 out of pocket maximum. They stated that they only pay a maximum of $5,000 for transportation. Again, I was in preterm labour at 27 weeks, not given a choice. How is one person able to pay that risicridic amount of money. What is $4,000 paid in comparison to a $53,000 bill that I am responsible for. Absolutely a joke for coverage.
The worst!!! When I fist started this insurance the coverage was 100%.. recently I was rushed to the emergency room just to be pulled aside and told that Allied covers absolutely nothing and they refused to cover anything... AVOID ITS NOT WORTH IT
They will say that they will cover you 100% but what you do not know is that they lie 100%.
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