natalie gass

Review of Allied benefit systems

Run away from this company!! According to my plan ...

Run away from this company!! According to my plan coverage a specialist office visit is $40 copay with the deductible waived. I end up with a bill for over $400 because they applied the deductible just because the doctor's office happens to be connected to a hospital so they consider it an outpatient consultation .Are you kidding me? It was a 10 min routine office visit. No special treatment administered whatsoever. We have been seen at this office for many years with many different insurance companies and it's never been handled as anything but an office visit. The claims department was rude and unhelpful. When I asked if there was someone else I could talk to the lady told me no. I was like, you don't have a supervisor? There's no one else I can take to about this? No was the answer so now my only option is to appeal. Most ridiculous thing I ever heard. No wonder they have a D- with the BBB. CROOKS!! We have this insurance through my husband's employer and when we signed up we thought it was just Aetna but come to find out they use this trash 3rd party company.