This company is absolutely the worst insurance exp...

This company is absolutely the worst insurance experience I have ever had. Zero inter-departmental communication, employees not familiar with company policy- offering solutions only to revoke with no acknowledgment or apology, promised phone calls never followed through, voicemails not responded to. Letters printed and sent will sit in their office for 1+ week before going out (based on post office dating), then they never receive mail sent to them. I have now resorted to having to communicate with them via certified mail to prove items have in fact been sent. I am at 16 months of attempting to get an issue resolved due to an Allied processing error. It truly doesn't get more unprofessional than Allied Benefits Systems.