All-Star Music

All-Star Music Review

Reviews 6784
4.3
Contact us
Reviews 6784 Page 44 of 68
Filters:
Rating
Language
Sort:
Most recent
R
4 years ago

We initially were told that we would get to stay i...

We initially were told that we would get to stay in All Star Movies, but there was a weather problem on the east coast preventing many Europeans from going home. We got bumped to Music instead. Not a big deal. I love these resorts. They are much more affordable than the other high dollar ones. For the inconvenience, we were refunded one night and I didn't even have to ask. Very professional service from Disney. I had a great time and will visit again soon!!

D
4 years ago

Want to start off saying the manager Joshua extrem...

Want to start off saying the manager Joshua extremely has good customer Service. We had a really bad experience on September 15 trying to get to the Cinderella s castle for a 7 o clock reservation. Don t wanna go to details on this review because this review is about what that was done right. After talking to the manager Joshua because I had a magical experience going on the next day at Hollywood studios at six in the morning. He managed to contact his boss and drive a straight to the park. Just want to get back big shout out to Josh regarding the service. And will be doing a bad review on the Disney website About the mess up on September 15

E
4 years ago

Our room wasn't cleaned the first day. We asked fo...

Our room wasn't cleaned the first day. We asked for 2 cribs cuz I have twin 2 year old girls and we asked for it online. Next tady we went to the front we talk to someone and they said we will send them. We get back at night to find only one had to call and have them bring the second. For some reason to even unknown to employees but the last 3 rows were blocked from parking with my luck that's where my room is all the way in the back. So I had to struggle parking further due to everyone squeezing in with less parking. The blow dryer they offer somehow sets off their own breaker on the outlet. Other than that everything is great so far.

s
4 years ago

Fun

A
4 years ago

My 6 year anniversary and it was pretty much ruine...

My 6 year anniversary and it was pretty much ruined by the service here. Due to lack of communication from the staff we thought we were being charged $300 for the two nights we stayed on top of the $155 we had put down. Turns out if you put a downpayment with a debit card they will still charge you the full amount and then refund you what you have put down in the beginning. Javier at the front desk told me this could be fixed by removing the card, refunding the secondary full charge and to pay the remainder. Once that was done he said it would take about 48 hours for the $300 to be put back into my account... so my room is paid off but disney is holding my OTHER $300 for 2 days. This was not a solution Javier I went from you guys holding $150 extra to holding $300 extra. .

O
4 years ago

What is the hotel, the room, the bed ... Pretty go...

What is the hotel, the room, the bed ... Pretty good, in addition there is a small fridge. The bad thing, that if you do not have a car you can not leave Disney, since there is only road, and Disney over there abuses that with the prices of their dining rooms. A fruit $ 2, an omelet with $ 10 potatoes, a small glass of fruit varied more than $ 5 ... So with everything, a total abuse knowing that you can not leave. Also a very unhealthy food offer. The only free water and if you buy the case of Disney to fill free, only applies to hotels not for parks. A lot of junk food and little real food, and after two weeks in NY and Disney I have not understood that it is for them something vegan, because either they put meat on you or they ask you, and that they offer it in the places I ordered.
In short, very nice Disney, it is worth it, but very expensive to eat and offer junk food, excessive consumption of meat.

K
4 years ago

The resort is ok, but nothing special. Very cheesy...

The resort is ok, but nothing special. Very cheesy and compared to other Disney properties, low end. And it was very loud. The rooms next to us were partying until after 2 am, keeping us up. And there was no coffee provided in the room. We would not stay here again.

C
4 years ago

It is a wonderful place, good service, the human q...

It is a wonderful place, good service, the human quality is excellent always are pending to collaborate in what you need. The super recommend its facilities, the people everything is wonderful.

A
4 years ago

One of the cheapest hotels on Disney property. The...

One of the cheapest hotels on Disney property. The rooms are fairly small and nothing spectacular but it was clean and felt safe. The restaurant inside is good and prices are decent. Some rooms are a long walk to the bus stop though. Overall good resort would stay again

C
4 years ago

I didn't have one negative experience in the hotel...

I didn't have one negative experience in the hotel. Got what I expected after reading up on the hotel. Room was perfect but I rarely found myself staying in the room therefore can't complain about it. We often tidied the room ourselves, in hindsight when checking in the offer a gift card to clean the room yourselves rather than getting a house cleaner to do it and we should have taken this offer up as we often tidied it to our needs and found the housekeepers rarely did any more then we were capable of

D
4 years ago

Suite was fabulous,bar staff incredibly friendly,b...

Suite was fabulous,bar staff incredibly friendly,but food staff not the best as food was cold and raw burgers on several occasions during two weeks but family would return as we have had wonderful experience....

S
4 years ago

Love it, rooms and facilities are clean...as are a...

Love it, rooms and facilities are clean...as are all Disney properties. Beds are comfortable and the new refillable inroom toiletries smell very nice and clean great. Wish they would add on-demand movies for the tv!

T
4 years ago

Friendly helpful staff, lovely swimming pools and ...

Friendly helpful staff, lovely swimming pools and clean rooms. Just disappointing that housekeeping only visited late afternoon when we were coming back to the room to freshen up ready to go out for the evening.

S
4 years ago

Nice clean rooms

Nice clean rooms
Staff were amazing. Went out of their way to please
Overall excellent experience

S
4 years ago

Excellent amenities, centrally located near Animal...

Excellent amenities, centrally located near Animal kingdom and blizzard beach. Food court gives excellent options. Pool is incredible and they offer wonderful activities for all ages. The movie at night is always fun!

M
4 years ago

Not bad, not outstanding. It was an okplace for a ...

Not bad, not outstanding. It was an okplace for a value resort. Nothing that included any whistles or bells. I would have rather paid a little more and been treated better at another resort. Overall, I feel it was a little too pricey for what you get.

T
4 years ago

Great value resort! It has everything you need, a ...

Great value resort! It has everything you need, a bed and a shower and somewhere to get food! You spend most of your time in the parks after all!! The only thing is the elecrical sockets, they seriously need updating to USB spec. Other than that, excellent!

S
4 years ago

We moved to this motel from the movies themed one ...

We moved to this motel from the movies themed one and upgraded our room to "preferred" which turned out to be pool side. The room was a little nicer, the beds actually gave in a little, the dresser had a bit more room in it and the carpet wasn't as beat up. Still very dated and worn, just not as much. Feel like sleeping in? HELL NO! they started blasting Hanson, (of all bands) at 8am. Moved to Back Street Boys soon after and didn't let up all day. The customer service was on par with every other place we've been to in Orlando, a mix of "I have better things to do" and "you're a burden on my day". I understand this is Disney's cheapest resort, but this ALL Star place fell WAY short of the standards I've come to know of the Disney brand. Felt more like a Disney themed motel 6. In fact, if someone would've told me that beforehand, I would've been better prepared. Hopefully you are now.

L
4 years ago

We had such a wonderful time staying here. The roo...

We had such a wonderful time staying here. The rooms were clean, and overall everything was pretty quiet. There were a few mix ups with our magic bands, but the staff went above and beyond to accommodate that. Even until the last day were they making sure we truly had the best vacation ever. They were all very informative and gave us fast, quick, and genuine customer service. SHOUTOUT TO ANDREA AT THE FRONT DESK FOR GIVING WORLD CLASS SERVICE. If everyone was like her, the world would be as magical as Disney. Also thank you to ally (not sure if that was the right way to spell it) and Santiago. You guys were all so wonderful and full of life. Definitely booking our stays here from now on.

All-Star Music

All-Star Music

4.3