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Bad payees, they always dispute their invoices.

Bad payees, they always dispute their invoices.
Our drivers arrive an hour before the appointment, and it takes their receiver an hour to unload 1-2 skids (Driver sitting there for 2 hours), then they refuse to pay for any waiting time. This happens for like 50% of their orders. They are the only customer we have that does this... We recently closed their account.