Aeroporto Marco Polo, Airest retail Reviews

A nice airport. Arrival on the 0 floor. Departure on the 1 st floor.

Small aeroport but very charming, the toilet is free and clean, there is also a free Wi-Fi during 6 hours, the personals are friendly, to be honest I liked this aeroport.
I reached it from padova by bus, it costs me 8,5 euro, but my friend who took a bus at the night, spends about 23 euro with Goopti bus.

Everything very clearly arranged, toilets o.K.
Duty free offers astronomically excessive.
Gastronomy, as expected, relatively expensive.
Smoking lounge in the customs area and not even discriminatory!
Should other airports think about it.

+ small but thats not a problem
- bus ticket 8EUR, go 5minutes to next station -> 2EUR

The controls are quite strict and take a bit longer than other airports, which I think is good. I arrived a few minutes too late, the counter was already 10 minutes to, was still able to check in and was the last to go in, I found that really customer-friendly :) otherwise would have to book another plane.

An airport that is above average .... Departure hall in front of security check fairly full ... many duty free shops to pass the gates

Very disappointed about this airport. Lots of delays and cancellation without any explanation. Asking workers, and they don't know answers. Spent a lot of time trying to find my flight, changing gates, zero.

Well I must say, it was a nice and very relaxing flight too, the staff were very helpful and always ready. It was really appreciated

The cost of parking right now seems exaggerated for someone who just has to wait for people to arrive ...

Very bad, they do not measure up. All flights with an average delay of 1 hour, the airport is so full of people that you can't even walk. Elderly forced to wait, sitting on the ground. Information for the public little or absent. shameful situation.
[Edit]
I have read a bit of other people's reviews. Practically "the airport" has no fault at all ... It is not their fault for the delays, for the lack of seats (very few), lack of information to the public, has no responsibility in the transfer to and from the aircraft, for the delay in the delivery of the baggage, due to the loss of the luggage or part of its contents, for the parking lot from the astronomical prices.
But this "airport", what is responsible? Only the collection of airport taxes?

Not too many airports, good luck can quickly refund the tax

Great, there's nothing better for a father, to see his daughter after a year arriving at the airport !!!!!

Even in these difficult moments, of coronavirus restrictions, always very efficient ... a little too expensive but parking, 1 hour and 15 minutes at P 2, 14 euros .... too much

Airport workers are rude, angry, not all but disabled people openly despised. Because of such impudence, they refused to take me aboard the plane, said that the vegetable was flying unaccompanied, although for 9 years I have been flying alone (I m a wheelchair user), if possible, choose an airport in Treviso.

While we had a negative test carried out the day before our flight, we had to redo one at the airport on the grounds that the result had to be written in French .... 35 euros per person and we almost missed the plane ! All because it was written "negativo" instead of "'negative"

It is sad to see the desert
The airport remains a nice airport, but ...

Deserdo can be done with calm pity that few planes leave

Airport with nice shops and restaurants. But lack of space for the number of departures

Numerous seats for the disabled and the elderly in addition to the seats available to the general public
Friendly welcome. Impossible to pass his little bottle to the control.
Space-saving and very fluid airport.
Covid test if your date is + 72h.
1 hour 30 minutes to 2 hours waiting for the test and getting the results.
many big shops with lots of good goods and free tax after the check

As airports go, this is OK. The one major complaint is about food prices. We know airport shops are selling to the captives, but there should be a limit on how much a cheese sandwich should cost. 6 euros is way past that limit. Thank God at least espresso price is regulated, otherwise it would be 4 euros.

Well managed airport. I am disappointed by the new management of the restricted traffic area in a very short time (7 minutes), which make a return by plane (usually pleasant and exciting) of a relative or friend the culmination of infringement anxiety.

Clean many services but a morsel with speck and lettuce 5.70 seems like a steal

Never again ... it's the closest airport I have but it's the last time I go there.
On the way we park the car for a couple of minutes and 20 of parking .... on the way back my father gets lost and gets a fine for the dear new ZTC of 7 ridiculous minutes.
SHAMEFUL!!

Airplane port well cleaned and easily accessible by anyone, be careful not to go through the parking bars outside, if you enter you have 7 minutes to exit otherwise the toll is triggered.

There is no good information point at the entrance. When you arrive you do not understand where to go even impossible for locals. There is even a good living for those who have the priority pass. The only good news the rate of controls. If you park for 1 hour and 11 minutes because the plane of the person who respects is a slight delay pay 9.5 euro a disgrace.

I went to the airport, 65 minutes of rest in the park, short break Euro 9.50. Unfortunately, you have no alternative !!!

Cruise visitors should consider taking the water taxi (private is best) to the ship. It is a quick way to get to the ship and will help get the cruise vacation started in true style.

International airport, strategic for flight connections to and from various cities around the world .
Inside there are interesting boutiques within which it is possible to shop while waiting for a departure and / or connection before returning to fly! I recommend it

Food too expensive, unfriendly service, long lines.

Venice Marco Polo Airport (IATA: VCE, ICAO: LIPZ) is the international airport of Venice, Italy. It is located on the mainland 4.3 nautical miles (8.0 kilometres; 4.9 miles) north[2] of the city in Tessera, a Frazione of the Comune of Venice nearest to Mestre.

Beautiful functional Access to and from very fast both by land and by water What to say One of the best in Italy

Improved and expanded a few years ago, affected by the immense tourist traffic during peak periods, despite the low costs are also located in Treviso. Very nice but new food court on the top floor. Wide spaces Trani gate and plenty of places to sit which is a great exception.

The airport is definitely too small for so many people who pass through the corridors. At least a few times I had to squeeze through the crowds standing in line to check in to get to my gate because the corridors are too narrow and the space at the gates is too small. Accompanying this chaos in the form of shops, which was supposed to resemble some modern design merging with the corridors, that a man was lost in the field. The quintessence of the order of this facility can be added car parking on a two-lane roundabout, which turns into one lane ... The organization of this airport is very bad.

One of my favourite airports in the Alps-Adriatic Region. Good network offered by booth, LCC's like easyJet, Volotea, Vueling and network carrier as Alitalia, Austrian, Emirates, BA, Air France, Lufthansa and much more. Easy to reach and good service, from F&B to retail. WiFi is available and there is also a nice business lounge.
Check-in area is a bit crwowded from time to time, but it works.

A desperation in times of Sars-cov-2. Just a circus :)

The slowest airport in Europe for baggage reclaim sometimes you wait even an hour, I think there is a big organizational problem that needs to be solved.

Very broad and staff available for information and to guide you to your destination !!

Marco Polo Airport knows how to manage arrivals in times of pandemic. All extremely well organized without hitches and with precise rules. I really like how Save is handling everything. You arrive and depart on different floors and everything takes place outdoors without the possibility of entering and waiting inside. Congratulations indeed to those who are keeping everything under control.

Shameful to wait 20 minutes on the phone to talk to an operator for information on departures without anyone answering and then another 20 minutes for information on arrivals .... never no answer !!!!! I almost try the lost luggage office .... maybe they find their colleagues lost !!!!! Absurd just

This is the least helpful airport i have been. My partner accidentally left my one of our bags in the arrivals. We went to the information to help retrieve my and they just said they can't help and passed us to lost baggage section because we need to file a lost item form. We went to the said kiosk and saw the employee talking with the phone, probably still related to her job. We waited for 20 mins.. and when she was free, she said the kiosk is about to close and she can't help me and passed me back to the information kiosk. Finally, after being passed around 4 times, the information guy called another staff to get the bag where we left it. Luckily, the bag is still there. The airport staff were mostly rude, even the bus driver to the city centre was rude and cursig in Italian. When we arrived, it was not even busy, so I don't know why they were acting poorly.

The airport is small several destinations, less information services.

Didn't go flot and didn't look so fast in the security area so slowly that we almost missed the flight. Had to run to the gate at the end.

Have nothing to criticize, the airport restaurant was okay.
The staff at the cash registers, counters and security checkpoints were very friendly and had a solid command of English. - Gladly again.

I often go there. Very rude staff, completely indifferent to the needs of travelers and often incompetent. Security controls area too restricted, chronically overcrowded with consequent chaos

Excellent airport parking more expensive than flights

Modern airport, well organized. The only drawback is the cost of parking "kiss n fly" - short stop - excessive. The new structure is really very beautiful and functional.

Description of the service offered by Venice Tessera airport:
Total lack of seats for passengers waiting for boarding.
The useful spaces have been allocated to commercial activities to the detriment of seating for waiting passengers.
Is it normal to have to sit on the ground? also considering that compared to previous years, nowadays it is recommended to arrive at the airport well in advance !!!
Icing on the cake: I tried to find a direct email where to put my complaint but after an hour I gave up and tried to fill out a special form which then ended with "unable to send" ... Really disheartening.
Good day.
Alessio Santini.

Best Italian stopover. Unfortunately the renovations are conditioning the external services. Baggage delivery in the evening is sometimes endless for the last flights of the day.

Love to the airport as it looks like it was newly renovated and added on to. It is a smaller airport and seems very easy to check in and get through security.

Took a water taxi to the airport and from the water port to the main terminal is about a 10-minute walk but very easy.

Also I was amazed that this airport had the most cleanest and modern bathrooms I've ever seen in any airport in the world.

Airport. A huge number of people, but this is understandable tourist attraction. In stores prices are higher than in the city.

Got through security and gate was not announced until an hour and a half before the flight. The line to get through the passport check to get to gates 13-34 was an hour long with 1 way passage through. No one was helpful, attendants were rude. Would not recommend flying out of this airport if you want to actually make your flight

International airport. Excellent connections. There are many parks available. Very nice functional.

Easy to get to and park, great food everywhere and fast service, of course a bit overpriced, but tastes yummy. Easy to navigate and feels quite compact, cool smoking room available. Maybe the only thing missing are USB ports at the charging points.

Good service att check-in and Security. Free Wifi Solution too complicated (other airports have way more easier system. I wrote My email and it Said i have an Account. When I selected "forgott password" i am informed there is No Account. Also, the bistro upstairs Briccocafee is a terrible and overrated place !

Security very slow an inefficient, leading to complete abandonment of social distancing in the queue.

The staff were very unhelpful and quite rude when your asking them for directions especially if you cannot speak their languages! To be honest the staff should be multi lingual as they works in the Airport and they should smile and great their tourist!

Top clean are the toilet, top arrival by water taxi, everything well signposted, 24 hours free Wi-Fi available ...

The worst.... their ATMs don t work and if you exchange money there they charge extremely too much money... it s the biggest rip off ever

The smoking room closed and difficult to digest for a smoker who passes the checks more than an hour before the flight

When this airport administration decides to indicate in some way but clearly, for example with letters of the alphabet, the various car parking areas in front of the arrivals and departures terminal so as to quickly find its own vehicle especially after the fall of the Sun?

This is the worst airport experience I ve ever had. We stood in line for over an hour just to go through passport control and then you get to the gates and there is one shop and one sandwich counter. That s it. Also, there was zero organization and people kept skipping the line and just crowding up because there was no one directing traffic. Unbelievable

Nice airport. Not too big. Good selection of shops, but prices on higher end

I think it's better than Verona, winding roads to get to Marco Polo

Shameful the absence of a passenger loading and unloading area !!
Very high prices for parking!
6 !!