Personal attention to fast turnaround-time requirements. Much appreciated. Brooke was a champ!
First time using Acutis for pre-flight testing and found the Customer Service (Brooke) amazing!! Quick response and solutions. Very happy to see Customer Service like this... well done!!
Excellent customer service from Ms. Brooke & result turnaround time was impressive as I received it after 24hrs.
I got a negative test result in 24 hours, test was taken when I had cold symptoms, sore throat, productive cough. I also took a rapid test at CVS which was negative. I am praying that these results are correct. I am fully vaccinated since March 2021. Thank you.
Using the lab since the start of the pandemic. outstanding service and accuracy. Our Rep, Steve Dybalski is extremely responsive and helpful. Thank you, Steve.
Brooke Donahue was absolutely amazing! We were leaving on a trip and had to get tested for the destination. The appointments we originally scheduled had to be rescheduled and she managed to get all four of us at the same time for testing. Not only that she rushed the results so we got it in time and it was uploaded to our portal. Great service! Def recommend.
The team was incredible! Best communication and customer service I've received by far. They kept me updated with the location of my covid test, and I received my results in under 24 hours! Amazingly pleasant to communicate with. Would 100% recommend to anyone seeking a speedy test result!!!
Brooke's kindness and professionalism during a stressful time made a world of difference to me and my family. Thankful to have compassionate people like this, would highly recommend to anyone.
Brooke was absolutely amazing. I booked the appointment for the wrong date and Brooke was very helpful and fixed everything for me. She was in contact with me throughout the whole process. I will definitely be using their services again.
Great experience, amazing communication from start to finish. Speedy turn around in getting test result. Showed actual intent in providing the service.
