My salesman was Reco Savage and he was very nice and personable. I would recommend him to any looking for a car. My experience was a 5 star experience. Looking forward to doing business with him in the future.
Mr. Richards is very helpful and extremely kind. I highly recommend having your car service at Acura of Memphis.
I have a classic RSX and they do a fabulous job of keeping it in tip top shape.
Awesome experience! They care about the customer and took the time to find the right vehicle for my family s needs.
Nice n friendly people n service dept. They went above & beyond.
Greetings, the people's in Parts & Service are the best. Mr. Mike & Mr. Brian were so helpful. Great location and the entire staff truly care for you. Peace & Love from
360" King Bay Ray Tip Toe Man
Thay have a nice place.
Thay have a system of keeping up with call center
Typical BS of most dealerships, lie to you to get you there, then try to push some piece of crap car you didn't want, down your throat.
Jeremiah was pleasant and very helpful. I love my car and starting a second job to keep it up. Thanks Jeremiah
Excellent service today. The Service Manager stayed late with me to be certain that my car was serviced to my complete satisfaction! I really appreciate that Doris! You all are fantastic!!
Kam did a great job of keeping me informed during my time waiting. He also had my Acura washed and gave me a service discount.
Brian Richards and the rest of the service staff do a great job will truly go out of their way to ensure an excellent customer service experience
The customer service was absolutely amazing; in fact the best I had in years!
Brian helped me with insurance claim for a windshield and followed up with excellent service.
They gave me and my husband" the dam runaround"! We was there for 5 hours"!! And still didn't get no dam car" !!!!
I bought a used truck at Acura of Memphis July 2014. They took excellent care of me and my truck before and after the sale. The General Sales Manager Jeff Larson is the best! I could not be happier!!!
What a wonderful buying experience! Staff was so friendly and helpful. Will recommend to everybody.
Excellent customer service and Melissa was awesome helping me choose my car! Would highly recommend.
We went there looking for a new RDX. EVERY single one on the lot had thousands of dollars of dealer accessories added to it - roof rails, running boards, mud guards, etc. We told the salesperson we didn't want any of those things. He told us they add the accessories to every car and it is against their policy to sell a car right off the truck without the accessories, and that the manager wouldn't let him sell a car without the accessories even if he wanted to. The accessories added about four thousand dollars to the price of the car.
With Acuras, there aren't that many model and option configurations, and it's easy to find the same car at other dealers. I'm sure Little Rock or Nashville will gladly sell you the same car without the add-ons.
So when shopping, keep in mind that they price on their web site does not include thousands of dollars of high-priced accessories that you probably don't need, but add a lot of profit to the dealer.
The salesperson was great, but I'm just not going to spend money on a bunch of added crap I don't need.
You guys are awesome! Very dependable for the best cars ever made with the best technology. And to top it all of the best customer service I ve ever had from Michael and Jeff in the sales department. Thanks
Mr. Justin Cole, Service Advisor Representative was awesome on today. The check in process went through smoothly, and I was provided with a detailed service recommendations list for my vehicle which was great. All of the Service Advisors on today 4/7/2018 greeted me with excellent customer service, and their professionalism was extraordinary. Hats off to the Service Advisors job well done on today!!
Service Manager Doris took care of my car paint work which was covered by Acura paint warranty. I am about to move out of the town soon and when I mentioned this to Doris, she was kind enough to expedite the paint work job and return the car to me on time.
Five stars to Doris, thank you very much!
Doris rocks!! :-)
I'm thankful for Jeremiah Hamler and Lamonte Harlin at Acura of Memphis. Very professional service regarding any questions I've had concerning the Honda Accord 2006 I purchased over a year ago. Love" AOM". Thanks for all you do at the dealership.
Love the Acura experience and the service is exceptional. Wonderful dealership
Ronnie Itayem was a excellent salesman. I haven't been car shopping in years. He went above and beyond my expectations. He was very knowledgeable and caring. I love my new car and would definitely send friends and family to your dealership.
Thanks for a wonderful experience.
Tina and Alvin Moss
it's not a good place for the service anymore. i bought a 2 vehicle mdx and rdx. just for the air for my near tire. by the time to finished 2 hours plus. my third car for my sister. and went off to buy infinity q45 . if they had a good service with just for the air . they had a my bussiness already. sorry to tell them. just lost my bussiness for 40.000 car.
I called the dealership & spoke service Advisor Manager to replace the dash board for TL & she told me a price $1698. So I want to dropp of my car she wanted to charge $1998. So I told her you told me over the phone $1698. Start arguing with so I didn t get the service done. I want recommend any to purchase any Acura Brand I have loyal since 2007. After what I have realize this people are ripping you off. If you are planning to purchase please don t purchase from this dealership.
I made an online appointment for an oil change . It was easy and convenient ( that's the best part of my experience ) .
As always , you get a call with a list of repairs your car needs. Among the list of things, I agreed to have my air filter and AC filter changed after I was offered ( over the phone) a significant and surprising discount that basically got the price to $37 each.
When I showed up to pick up my car, I was informed of the total owed that was over 30 dollars above the estimated price after adding the 2 filters to the 49.99 oil change . I asked for a detailed invoice and was shown an incompletely detailed invoice with only the $ 49.99 specified . I asked again and the lady at the register says : well , the filters are actually $40 each plus taxes and disposal fee and all the coupons were applied . To make the story short, since it was not my intention to argue, I give my credit card and I finally get the detailed invoice AFTER I pay and sign that I agree with the charges only to confirm that what I was charged not what the service representative told me over the phone but $ 48 for one of the filters and $ 17 for misc. charges ... and that's how they came up with those unexplained $30 . Im not upset because of the $30 dollars but the way they handled it and were not up front when I questioned the amount .
Thanks for thoroughly checking my tire and finding the nail. Finally fixed and makes me feel much better.
Everything was fine, I just can't see paying the prices I was quoted for my air filter and AC filter. Some of us are disabled individuals and rely on a set income and some of the price's are just outrageous. Samantha was awesome
Quick service and friendly staff! Always up front about prices and how long services take to perform. Willing to work with you to figure out which services are absolutely necessary depending on your budget.
Accelerated Service is accurate. Very helpful explaining both the issues and their solutions.
I went in with my mom because she wanted to purchase a new car. The salesman Martin R. was great. Very knowledgeable, patient, and respectful. On the other hand there was another salesman there by the name Terry Saunder ( the reason I would not give them five stars). He was very rude, would not listen and tries to over talk you. He will tell you anything to sale a car (even a lie). If you are interested in getting a car from Acura see Martin.
Doris is an outstanding service manager. She is always very courteous and kind to me. She makes my experience very pleasant always.
acuraofmemphis.com
