ACTV Review

Shame
THE TIME THAT IS NOT FOR ANYTHING
Bus n 7, had to be at 13:59 instead and arrived at 14:09, line 7 n / a 489, look at the photo, via Ghetto, 58, 30174 Venice VE Italy

Take the pass, for a stay of several days. Good moment of relaxation when tired, and lines 5 allows to make the grand canal, line 1 the tour of Venice by "outside"

Don't forget your ID if you want to buy the 3-day ticket for 6-26 year olds for a 7 year old child. Rarely seen such a stupid regulation, no wonder that the country is doing so much to get on its feet with such bureaucrats.

Very unfriendly and unhelpful. Bought a ticket online and when we tried to pick it up in the ticket office (as they say you can do), the ticket was nowhere to be found in the app. No problem, things happen. But talking to a ticket agent, we were told that it must have been used on some other phone, so she wouldn't just issue us with a new ticket. So we ended up having to buy a new one and dispute the price later. Useless customer service.

On 13/09 the 4L at 15:00 from Via Mestrina to Venice did not pass, bad service for a customer who also has an annual pass.
On 14/09 the 4L at 22:02 from the stop in front of the PAM in Corso del Popolo, he closed the doors of the bus while I was getting on (I was the only one to get on) hurting my wrist.
Continue to give your worst every day, congratulations

Shame on you, in time of Covid packed like sardines !!! The trip to Murano ruined, travel with wife and two small children clinging to other passengers without even having a handhold to remain standing, despite the 50.00 euros paid. They should oblige you to respect a minimum of spacing despite the masks.

High supply density also in the peripheral areas and the boats always on time.

Be careful, there are no machines to validate your ticket except at the front door and the employees know this and board the bus in the middle, one stop before the airport, and go straight for obvious tourists (the Asian woman first) and demand $40 Euro s.

Despicable business practices, knowingly selling a ticket without instructing them or having any signage and then finding the weakest tourists as they try to leave the City.

If you could give 0 stars I would. But who manages this company realizes that for a family of 4 it becomes an impossible figure? We spent the last we in 4 people at the beach and the cost of the ferry to bring the camper, the 4 people and 4 72 h tickets to visit the beautiful Venice cost me the beauty of 220 euros.
Return from the beach then, the bridge of 2 June which unfortunately fell on a Tuesday so there were also trucks in the market .... unthinkable waits. Badly managed company. Rather than encouraging tourists to come to Venice, it pushes them away.

Worst experience of the entire trip, don't be a foreigner and try to use this trash

Venice card is too expensive for people who don't live in Veneto: 100 per person! Impossible for a family, it is a price against tourism.

I bought 2 tickets for the bus online (1.30 each).
It is inconceivable and unacceptable that you throw in an hour to understand how and what you should do and which ticket to buy ..... download the app ...... read all the explanations ..... finally have the lighting that you don't just have to buy tickets but first you have to buy the "titles" that are practically credits with which to acquire tickets ..... finally.
I called an operator who told me that I would have to write an email to get an explanation because he was not obliged to give it.
I went crazy and I wanted to turn the car around and go home.
Wouldn't it be simpler to give booklets to sell to parking attendants (which are many)?
Unless the parking lots are regular and authorized (abusive)

Transportation service that covers the entire urban area and beyond. We found ourselves very well. The races are numerous and you arrive in a short time where you want. We were 24 hours and I must say that taking the 20 euro ticket valid for all public transport for 24 hours was a good idea.