3 years ago
I called today to make a payment on my car, the gu...
I called today to make a payment on my car, the guy who answered the phone was extremely rude to me. Yes, I did get rude back, but when you call a place and ask questions about a payment, and then there is an issue, so you ask about it and he rudely replies what do you want me to do about it. Excuse me..Horrible customer service horrible. I can not wait till I don't have to deal with them anymore.
However, on a positive note I will give:
Mr.Bennett
Customer Service Representative
Ace Motor Acceptance
A good review. He is extremely professional and very helpful. I have spoke with him several times , and each time is pleasant and professional . My original review was done on past calls that were very unprofessional so I can not give all the representatives all good reviews, as well as this company.