Claire Nagle

Review of Ace Hardware Oxford, OH

Recently purchased several gallons of paint during...

Recently purchased several gallons of paint during the Memorial sale at 30% off. When we opened the supposed white trim paint it was black. We returned this gallon and exchanged it for the proper color however we had to pay full price instead of the sale price. I feel this was unjust D/T the fact was the stores error. Your clerk picked the paint off of the shelf and another took it to the car. I realize it was not noted immediately but we should not have been penalized. John is an excellent and knowledgeable clerk but the current staffing of this store does not compare to the service we always received previously.