Accessories International Inc Review

Most items are third party purchased. If in FL, you pay tax on an item shippid from out of state. Order direct from Twisted Throttle or Revzilla direct for free shipping, no tax, and rewards points.

Just wanted to let you know I received the exhaust for my Monster 1200. Wasn t expecting it for another week, I was pleasantly surprised.
Finished installing and removed the DB killer, dam ! Is it loud but great sound.
Love it.

Thanks
Krist

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Top notch guys. They expedited my order and I got the parts sooner than originally promised.. I will buy from them again.

Very friendly customer service. Gave me a discount on some exhaust pipes after I called and asked if they could offer any additional price reductions. Had no problems with shipping and the pipes were exactly what I was looking for

Excellent service, They were very helpful when I was at their shop.

Avoid at all costs. There are so many better online retailers out there.

A good friend recommended and I was not disappointed. Everything was amazing, you can t go wrong.

They charged my credit card before shipping tires that I purchased (which is illegal), then emailed me to say that they needed more money for shipping and requested my credit card info via email, since they stated that they don't keep credit card info. All calls to their customer service department resulted in a message stating their "inbox is full".
If you do a little research, you will see that this is not an isolated incident. Not even close! You have been warned.

had some issues with first order.but contacted sales office and they handled it right away..very curtiouse and professional..got the right product and very satisfied..quality is great looks good will be ordering more items threw them

Helped with the fitting on my older CBR 1000, hooked it up with all the available products that were left for my bike. Helpful and friendly, recommended.

Unprofessional and hard to deal with. Dealt with them back in 2011 for helmets and and a power commander V for my bike. On simple things they can be ok, a bit pricey but ok, but when it comes to following up with their customer, forget about it. I went almost 3 months trying to get a part that they kept giving me a run around for, after I had already paid. I finally went in and the gentleman got into a discussion with me about how they normally don't follow up with customers and it's not part of their job. I'm in the parts and service business as well and let me say that if I don't follow up with my customers it would be a very difficult business to succeed in. Either way, never going back there again. Stay away from these scammers and avoid the trouble. Even if you have to pay a few dollars more else where, do so. believe me.

helped me out with a fairing!! very good prices on their fairings

The fairing was easy to install and was shipped on time.

PLEASED with service, quality and shipping time. Spoke to two different representatives on the phone with some questions on fitment for a vintage seat on my Soft tail Deluxe.

The Rep, Al knew exactly that the seat would work for me like if it was on the palm of his hand. Most guys I shop with always pull out fitment charts.

I recommend asking for him, he was very knowledgeable and gave me a lower price than I could find any where else.

Shipping time was QUICK. I was surprised they had the seats in stock, most of the time these seats are custom made to order and take a few weeks to ship. I got mine from this shop within 3 days.

The product quality was top of the line and packaged well. No complaints there.

This is how a motorcycle outlet shop should be run. Will be shopping here again.

Was very pleased with my visit, the gentleman that helped me was very nice & knowledgeable. I am very glad I went here and will be back!

The service from this place was horrible I ordered custom wheels for my Zx14 they told me 3 weeks and i end up getting them in two months later then when I got them there was no rear hub to bolt up to and no sprocket carriage and all I got was an apology and I got told it happens , very angry wouldn t recommend service to no one .

I don't write often, but I've been disappointed this time.
I started to ask some details and i've received answer very quickly, great service.
After I confirm my order, i took a bit longer than advertise..it was Christmas time, I can understand that.
But next, was an email of my bank, for a Merchant Credit, one of my item was discontinue, then a refund was process, which make sense.
i was just very surprise not to have an email first.
maybe I was expecting to much...it will have been a nice customer attention.
I can't complain for being charged, the refund was immediate, just on the "human" part.

Great place. Nice people. Great prices! I got most of my things in a couple of days. Pretty great, best I found in Miami.

Order never came, after several fruitless calls, no response. Had to call credit card company to dispute and get my money returned.

Came into the shop looking for a half helmet, they had a pretty large selection of helmets, about 50 more or less. They didn't have the exact helmet I was looking for but I was able to try on other helmets to make sure I knew which would be the right size fit for me (large.) I placed an order for the helmet I wanted and this thing came in the very next day. Loving the fast shipping time, thats a major plus and friendly help is always good too

I was weary of some of the bad reviews, as I Indeed wait several days for shipping information. However when I called in, they were very helpful and my item arrived the next business day. I just got off the phone with them inquiring about an item from a manufacturer they carry but do not have listed on their site. They are putting the item up now and will be sending me a link to purchase.

All this and they have better prices than some other retailers. I'm very happy and will continue to purchase from them!

Don't use them!! They don't answer emails in a timely matter plus they are liars!! I returned product exactly as it came to me. They didn't refund my total amount. BEWARE!!! BEWARE

Prices are very good and Tony is sincere and helps you find what you want.

I bought an aftermarket fairing with GPS about two months ago. Approx $1500. Both speakers no longer work. Its suppose to be covered under warranty but you cannot get them to reply. I went through them because they were based stateside and I thought they would be easier to deal with if something went wrong. This obviously is not the case. I would stay away from large purchases with this company. Don't risk more than your willing to lose with them.
EDIT.. I did have a service person call me directly and said that they filled a claim with the manufacturer and true to their word the speakers showed up about two weeks later. I thank them for following up with me and think they are legit. I think the tsukayu products leave a lot to be desired but Accessories International came thru on their end...

Alexander was responsive, helpful and great to deal with. Prices were competitive, ordering and delivery were convenient, and service was excellent.

I can give 5 stars for the product, it is well made, as far a customer service goes, it's worth a 3. The postage time definitely only gets a 1 (In reality it should be a zero) 7 weeks to receive an order that was in stock.

"Very satisfied and content with my experience with this company. I was in desperate need of a new windshield for my ride back home after my current windshield was damaged from a minor accident during a 5 day motorcycle ride along the western half of the states passing the loveland pass. I only had one day at a set, planned location that I would be staying at during the trip which only gave a small window and made it difficult to have the windshield delivered. After calling this company, they walked me through the delivery plan and made it work for me. Very grateful, would've frozen my **** off without a good windshield "

Fantastic service for UK delivery! Fast and smooth, no issues at all with good communication throughout. Would highly recommend this company!

Alex went above and beyond to make sure I was happy with my purchase and got the right item! I was the one who was wrong about my order being wrong...ha. The fact that Alex spent so much time with me making sure I was a satisfied customer says a lot. In a time where going above and beyond doesn t exist...AI has definitely earned my business! Alex, thank you for being awesome at your job and giving me the time!

We ordered this windshield less than a week ago, there was a potential that it was on back order and they promised it within two weeks Monday they gave us a confirmation, and today Wednesday two days later this beautiful wraparound windshield was delivered via UPS. The price was fair, The quality of the windshield, and the speed of the service, and the communication between accessories international and I was beyond excellent. I recommend this company to anyone needing motorcycle stuff. Not sure how to post a picture or I would.

They're better than most at stocking hard to find parts at good prices for my particular motorcycle. Customer service is great- I ordered a part from them and didn't hear back for a bit. Sent an email to discover that it was actually out of stock and would be a month to deliver. I called in to explain the urgency of my order and Al was able to assemble the components I needed out of spare parts and rush them out to arrive in time. Very friendly and helpful staff.

An excellent experience. Great response time to questions, via phone and email. Bags I wanted were back-ordered from manufacturer. Instead of 6-8 weeks thru manufacturer Acc. Intnl. had them in 3. Plus they made sure they were shipped direct to CA instead of going to FL first then back to CA, and no shipping costs. Emailed me the tracking # so I could see delivery date.
No complaints here. Would recommend to others.

Bought a reckless fairing with wiring harness. First of all I wasn t home when the fairing arrived on my front porch because I didn t get a shipping notification till after I got it that it was coming. Then the wiring harness was faulty. The radio played for a while but after I got it all back together before I could go for a ride it quit. Sweated over this thing for hours only to find the wiring harness had no continuity on the ground. I called them twice and also contacted reckless about it. They wanted to rip it all out and ship it to them to test at my expense. I ran a separate ground and am using it. I would not recommend acc. Intl. or reckless fairing. The fairing also had a deep gash cut inside almost all the way through it. They explained that away as a machine did it. Very unsatisfied customer