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fotobyleo .com

4 years ago

I don't write often, but I've been disappointed th...

I don't write often, but I've been disappointed this time.
I started to ask some details and i've received answer very quickly, great service.
After I confirm my order, i took a bit longer than advertise..it was Christmas time, I can understand that.
But next, was an email of my bank, for a Merchant Credit, one of my item was discontinue, then a refund was process, which make sense.
i was just very surprise not to have an email first.
maybe I was expecting to much...it will have been a nice customer attention.
I can't complain for being charged, the refund was immediate, just on the "human" part.

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