I am an Acantho client as a business; Very reliable provider and he always found me excellent solution to particular needs (of tailors). TOP DC infrastructure and services !! Highly recommended
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Internet and voice service provider at regional level, employee of the Hera group. It was the first company that in the 2000s brought optical fiber to local companies.
I pay for 3 megs and I am ... ping 236- download 134 -upload 046 ... Well done keep it up to lose customers is the effective cure.
The line stops working at least once a week and this is unacceptable with a company contract. We called the assistance every time the problem occurred, which took 24 to 48 hours before intervening to resolve it, but never definitively because it constantly reappears (apart from resetting the router settings do nothing else, never sent a technician to do a check). We have asked (several times in the last two months) to be able to use a third-party router as required by the law since last December, but the assistance did not deign to give us an answer (we were told that they would pass the request to the department of competence, but in these months we have not heard anything despite the numerous reminders). To break free, there is a penalty of 500 euros as a contract. I would not recommend this service to anyone.
at least they answered calls 05/09 hours 20.47 MS 57 downloadd 1.66 up load 0.47. SHOW and I pay for 3 three megs.
One of the best Data Center of Italy VPS, Cloud Services N.O.C. Network Operation Center for fiber and copper networks.
Very serious provider, technical support available and very competent ... I changed many providers, and this was the best.
I have been a customer for a couple of years and have always had a great time. No line problems and the only time I needed the administrative side they answered me very quickly. Highly recommended
They use the telecom line in my area, decades of years old and never renewed, so bad. I reach a maximum of 5 mega when it is fine and about 0.30 in upload. Not to mention latency with a ping that fluctuates continuously up to 550ms. For days then the connection is totally missing and I only receive the same answer, that is, they reported the problem to telecom but nothing changes. Very bad. Update. Finally after 2 months the problem of latency peaks is solved. The fact remains that the proprietary line is Telecom which has not moved to renew and update their infrastructures to 2017. So for those who live in the Sala Bolognese-Padulle area there is no alternative whatever company you choose
Manager who leaves a company without a phone for more than two weeks
Very bad experience. The promised connection speed has never been respected, days and days without signal, inefficient technical service, inefficient administration. To report malfunctions is a total rubber wall, even going in person to the Imola site to protest nothing has been done, since EVERYTHING must absolutely pass only and only through the call center, even the telephone and fax numbers of the contract header are inexistent results !!!! I feel robbed and scammed, so I will file a lawsuit and move on to another supplier. AVOID ALL THIS PROVIDER !!!
If you can be a large company I have opened a legal dispute
reliable and convenient, business line with proprietary fiber and an excellent call center
Serious provider I am finding very well with my adsl that aligns with the fastest ones in the area.
bad experience. After migrating to another operator, they continued to invoice us. The service itself was poor anyway
Manager that leaves commercial premises that work only by telephone without line. Absurd in 2020
I felt bad, the service doesn't work many times and the call center doesn't help ... more than a week without internet
The only manager who does not lose the fixed numbers when switching from another operator!
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