Brandon Reed has helped us in the past with lending. He has always had our best interests. He communicates well, gets things done in a timely manner and goes over everything. I highly recommend him. Thank you Brandon.
-Olivia Clouse
I cannot say enough about how easy Caleb Johns made the experience of getting a loan for my first home in a competitive market here in Seattle. He topped that by making refinancing even more effortless. He doesn't just help you with the loan process. He instills confidence that he is getting you the best loan options out there and helps you make tough decisions about the timing of the purchase and refinancing. I can't thank you enough Caleb. Your dedication to your clients is immeasurable.
It was a no-brainer to return to Lisa Palmer for my latest mortgage.
She's professional, sharp, gives amazing advice, worked very fast, and helped me process a complicated and rushed situation with grace and smoothness.
Great group to work with. We got our mortgage funded and escrow closed in under 4 weeks. You won't find anyone else more qualified or good to work with.
Kathy Hiet helped me every step of the way in lowering my intestine rate in a time sensitive Closing, allowing me to skip two months of Morgage payments. She really cares and that to me is the most important part of any business. Thank you Kathy
Rob Macauley was my loan officer for my first home and he was fantastic. Very knowledgeable and everything went smoothly. Randee was also great and made sure everything was done to our agreed timelines. I would highly recommend them both and 1st security bank and will recommend them to both friends and family.
I received prompt, efficient, knowledgeable service on my home refinance. It was a pleasure doing business with Tracy and her assistant, Danielle. Tracy did my home mortgge 8 years ago, and recently my refinance. I highly recommend her she s the best!
Jim Campbell Sr. loan officer for 1st Security Bank of Washington and Erin Pryor are two of the best at what they do. I had the pleasure of working with them on my recent refinance. This was the second time I have worked with them and both times have been hassle free. Jim was ready to work for me the moment I sent him an email. But it's when you stop by and meet him where you can witness the personal care he has for you and all his clients. Jim, Erin, and the staff will work hard for you rather it be home buying or refinancing. Jim has my business and will receive it once again if and when the time arrives.
Lisa Palmer was an exemplary loan officer. Lisa spent significant time explaining process and options. As an analyst, I would dig pretty deep into the weeds. Everything Lisa presented lined up well and fit our needs. Lisa was super responsive when we needed her, often answering emails late into the evening to keep things moving along. Lisa was a dedicated partner in the purchase of our first home.
Enrico was patient with us as we came to a decision to buy a home and was able to understand our needs and constraints. He gave clear instructions as to the documents we would need to provide, so we were able to turn around pre-approval and closing at a very fast pace. I would definitely recommend using his team when looking for a mortgage.
1st Security refinanced our house loan with out any hassles and it saved us a lot of time. Great bank to do business with
Jim and team were professional and knowledgeable. They made the home buying process as stress-free as possible.
Highly recommend Crystal Burdo as a loan officer, she was fabulous to work with!
5 star for sure, amazing service! Top notch professionals!
Dexter and his team performed miraculously and were able to close on the the house in what might have been record time. Outstanding!
Lana Steele amazing. Super helpful . Will always use Lana and 1st Interstate Bank. Everyone there is great.
Terence and his team were there for me every step of the way. He was honest, meticulous, diligent, and communicative. When we found our dream home, he was able to get creative with my financial options until we secured a reasonable offer. I couldn t have imagined a better home lending experience.
Dora was awesome! She s quick and her communication is excellent.
Robert is the guy to go to. Literally couldn't have imagined this experience without him. If the opportunity ever arises my wife and I will definitely be going back to him as home owners whether that's selling or buying more! Until then we'll just have to settle for continuing to pass his name along to everyone we meet!
Well not to sure where to start... Tracy White and Danielle Bunch are awesome!!! If you want a home loan you must go see and visit with this great team!! Everything went better than expected without any stress or worry and of coarse a Great rate!! This is the second time I have used this team and will always continue to use them for all my banking needs!! Thanks again for being there for me!
Brandon went above and beyond. We will use him again!
1st Security Bank and Barb Huber were a dream to work with. We had started home loan conversations with another bank and ran into some roadblocks that left us feeling defeated. We contacted Barb at 1st Security Bank by recommendation of a friend and she helped guide us through our options, land an unbelievable rate, offered the lowest closing costs out of anyone we reviewed, and in the end helped us purchase our dream home! Highly recommend their services to anyone looking for home mortgage solutions. Great customer service and a true helpful partnership for what can be a very complicated and stressful process.
We just purchased a home using 1st Security Bank. Lisa Palmer was our lending agent, and we couldn't have asked for a better experience. She helped us through every step of the process and went above and beyond to make sure we closed promptly on time. I would definitely recommend her to anyone in the Seattle market looking to purchase a home.
I appreciate the extra help by Dexter and Genavee. I was able to refinance my mortgage to a lower rate while recovering from surgery for a fractured hip. Amazing! Great Experience during a difficult time.
Alycia and her team are everything you could want from a lender -- knowledgeable, responsive, and effective. When buying our new home, we felt informed and supported every step of the way. Plus, they are local so they know the Seattle-area market well.
I reached out to Dexter to refinance my home, and it was immediately obvious that his knowledge of the even the most esoteric programs was going to be immensely helpful in my situation. He and his team promptly answered all my questions, provided a competitive rate, and most importantly was a pleasure to work with. He was able to quickly get me the precise information I was looking for without any of the typical headaches. I will be going to him for all my future financing needs.
Brandon took the time to help guide us through the financial process of building our first home. He stayed on top of things the entire time. Because of this, we had virtually zero stress with regard to our loan. We even threw a curve ball at the end by closing a week early. This did not phase Brandon one bit. He did what needed to be done to make it happen. And it did! With zero complication. Thanks Brandon for making this process so easy for us. We love our new home!
Buying a home is so stressful but Shy-Anne made the process go so smoothly and kept up to date on everything all the time. I would recommend 1st Security Bank for all home loans.
We have worked with Caleb at 1st Security Bank for our home buying and refinancing services. He was referred to us by a trusted source and he definitely hasn't disappointed. Caleb is smart, personable, transparent and is super responsive. We look forward to continuing to work with him and hope you will make the choice to use 1st Security Bank too!
I Just completed a refinance with 1st Security and couldn't be happier. I found the staff to be extremely helpful and understanding; taking time to explain things with knowledge and good humor. I highly recommend 1st Security to anyone who is in the real estate market.
We are first time buyer and Arnold Dizon, Troy Gorelick and his team did a great job helping us out getting the house. They did not just treated us as a customer but also a friend, felt really comfortable working with them. They have been so patient with us and whenever we have a question or concern they ll help us out right away. I highly recommend them to anyone that is getting a house.
Alycia and her team are awesome - this is my third transaction with Alycia and every one has been completely smooth, easy and straightforward. The team is incredibly responsive, lays out all options upfront, and actively works to find the best deal possible for customers. You will regret going to a broker trying to save a fraction of a point on rates - look no further than 1st Security & Alycia!
If you are considering buying a home call Brad!! His team was extremely helpful in making the process easy to understand!
I had a great experience working with Nik at First Security Bank on my home loan. He took the time to explain everything and got me a great interest rate. Definitely recommended!
We could not have asked for a better team than Alycia, Regan and Sherice! They were phenomenal throughout the entire process of buying our first home. They explained everything thoroughly and got us the lowest rate than any other bank! We even closed on our house early because they worked so hard!! I HIGHLY recommend going with them - you will not be disappointed at all!!!
Ryan's team is great. Very professional, effective and nice. We are first time home buyer and every time we needed something or asked something they quickly responded and took the time to explain when things were confusing :). Recommend to someone !?Definetly :). Thank you :)
Dora and the team were super friendly and professional throughout the process. Being able to complete everything over the phone or through secure email was a huge time saver for us. I would definitely recommend Dora and the team at 1st Security Bank.
Maryanne s team was great. I could be believe how fast they replied to every email. The refinance process was surprisingly easy with them.
I recently purchased a townhome in Edmonds and worked with Dexter Wellington on my financing/mortgage. Dexter and his team did an exceptional job, everything went smoothly, I was updated weekly on the
progress, all paperwork was on time and we closed as planned. Thank you for the job well done and will be referring my friends and family.
Kathy Hite is the best. I would recommend her for all your Mortgage needs.
I had a great experience working with Enrico Di Salvo from 1st Security Bank. Enrico was very friendly and patiently kept answering my numerous questions and kept proving me the requested quotes and other information. Thanks!
Great, knowledgeable service. Always available to answer my questions.
Alycia Edmonds and her team at 1st Security Bank have done mortgage loans for me and have done a great job. I would recommend them highly!
Maryanne and her team were great work with. They handled my mortgage smoothly and professionally, would highly recommend.
Brooks and his team have been absolutely excellent to work with. Even during this complicated time, his team was always quick to respond to any questions we had and made us feel supported throughout our buying process. As a second time homebuyer utilizing Brooks and his team I knew things would be handled professionally, the right way the first time, and in a timely manner. Thank you for all of your efforts and support.
I had the opportunity to work with a wonderful team. The transaction was a breeze. You guys put the T in team. Thanks a bunch.
I worked with Caleb Johns again for our refinance (originally did our mortgage through him and his team) and he always goes above and beyond to deliver the best experience in financing a home mortgage. He helped us consolidate a couple home improvement loans into our primary mortgage and lowered our rate by 1% in the process to one of the lowest rates ever seen! They made the process super easy and smooth and even had suggestions I hadn't considered to meet our long term goals. I had friends and co-workers that tried to refinance through other companies and individuals and weren't able to lock in their rates in time. Caleb and his team came through for us in a single day to lock in that rate, working late into the night!
You won't find a more knowledgeable and trustworthy person to be part of your team.
Enrico was awesome, very attentive a professional. His team played a large part in our house closing a week early. I would definitely recommend him and his team to anyone purchasing a home. Thanks Enrico!
Eric Melling is the best LO in town and first security is amazing. Their rates are at par or better than the big banks, and they close in 30 days unlike the bigger banks which take 45 days to close. The underwriting process is easy. I am recommending Eric to all my friends and family. Thanks Eric !
I just did a refi with 1st Security bank. They made it as painless as possible for me. I would highly recommend doing a refinance now and using their services. I wouldn't have used anyone else. Thank you 1st Security Bank. Thank you to Enrico Di Salvo for your excellent service as always!
We appreciated Eric Melling helping us get the property we wanted!
Enrico Di Salvo was my loan officer, who was a key player in my first home purchase. His knowledge and professionalism had me trust the process but it was his kindness, light humor, and genuinity that made the home loan as less daunting as it could possibly be :). Knowing that I would be making the most expensive purchase of my life, Enrico really knew how to take care of me. HIs replies were swift, he was patient, regurgitated information until I understood, and I really appreciated how prepared he was so that we knew how to pivot at any given moment.
As happy as I am this entire process is over and the other work begins, I will miss partnering with Enrico. I felt all of this was made possible in the time we had set because he, myself, and my realtor made a solid team.
But it's only the beginning and I would definitely work with Enrico again for any home financing I need to do later. And I would definitely refer him to family/friends. :)
You must use Dora. She is a wonderful person to work with and does whatever it takes to get the job done. We will always appreciate the hard work she put in for us to get where we are. Was not an easy task due to our unique situation but Dora was prompt,friendly proffesional, and efficient every step of the way!
Alycia and her team are the absolute best! Look no further. They were friendly, timely, thorough, and flexible with all aspects of the crazy Seattle housing market we were experiencing. We were thrilled to be able to have them as our mortgage lending team and to continue our relationship with them throughout the loan.
Great job on two complicated re-fi's. Thanks Ron your help was appreciated.
It was a pleasure to work with Rob Macauley at 1st Security Bank. I really appreciate everything Rob did for us during our refinance. He is a gem and the best. Rob is fantastic, extremely efficient, honest, courteous, stress free and flawless to work with. He executed the loan in a very short time frame. He offered careful, concise explanations to all questions that my wife and I asked. He was very perceptive to our concerns and needs helping us obtain the right loan package, diligently securing the best rate possible. He had several options to satisfy our requirements, meticulously explaining the benefits of each. He is an impeccable professional in every sense of the word. Years of experience and knowledge of the lending process. He is extremely personable, available at almost any hour, and made certain our interests were protected. Closing without any issues. I have purchased and refinanced many times in the past and this process with Rob has been far easier. Great Guy. A very positive experience overall. I will definitely recommend him to friends and family. Mike & Susan C.
Alycia was amazing! Great communication and we closed way faster than expected.
Out of five states and six homes bought, this is by far the best experience I've ever had with a bank. Incredibly knowledgeable and responsive, and looked out for my best interests! Amazingly fast!
Great customer service! We did our first home mortgage with Angela Guyot and she is amazing to work with. If you value face-to-face interaction with your mortgage broker, this is the place to go. We also decided to do our refinance with Angela as well and were very pleased with the service.
If you need a loan, this is a great place to go to. Very professional and great customer service.
Alicia and her team were courteous, responsive and we'll, awesome!
Alycia understood our circumstances and provided mortgage financing options that worked for us. She and her team were very responsive and answered all our questions and any concerns we had.
Terence and his whole team are wonderful. Terence is very knowledgable, quick to communications/answers to questions, and very friendly. This was the 3rd time we have worked with him on home loans or refinance or other loans, and each time he is curteous, efficient, and easy to work with.
Ron and his team worked on a very short time frame. They were very professional and through about the entire process. I was always kept in the loop during the various stages of the loan application. The best thing is that he and his team were always ready to answer the hundreds of clarifying questions that I had to understand the process. I would readily refer him to someone who is looking to buy a house.
Extremely knowledgeable and easy to talk to. I would and have already recommended them to friends that are also veterans!
Barb Huber our manager was must help full and made the loan process very smooth with little stress and worry ,answered all our questions concerning the transaction Barb was the best Gordon
Very involved and personalized service! They made it a very easy process! Bill McDonald and the team at 1st Security Bank are pros!
I can't say enough good things about Robert and his team. Far and away the best mortgage broker I have ever worked with.
This is now my third mortgage transaction with Troy Gorelick. All 3 have come with some sort of challenge. I wouldn't refinance or pursue a new loan origination with anyone else. He is extremely proficient in laying out the best options for me at any given time, tackling any hairy situations that arise, staying calm and professional during trying situations, and working with all parties involved to bring transactions to a happy conclusion. He's the best!
Fast, Profesional and trustworthy.
Thank you Shyanne
Working with Kathy Hite from the Port Orchard branch was a truly great experience. Kathy was extremely helpful and knowledgeable and walked me through the process as a first time buyer. She went above and beyond and I would not hesitate to reccomend her at anytime. Kathy is a class act.
Matt - Spanaway Wa
I have been doing business With Kim Stallcop for over 10 years and she continues to impress every time we work together. What I like best about Kim is her excellent communication skills. She is loyal to her clients and always makes that extra effort to unsure we are comfortable with our loan structure. Thank you for being a part of our team!
Working with Alicia and Regan was a great experience and we highly recommend them as professional and respectful while being friendly and thoughtful tour guides through this often confusing process. They could not have done more for us in this hectic refi market. We completed the process in record time, as once we provided all our data were given not one but 3 refi Options. For the record, we are Not related. Just want to express they did an outstanding job and we would certainly work with them again. Bernard Corday and Jim Frazzini
Experienced and efficient in mortgage needs. Highly recommended!
Caleb was fantastic to work with. He is a details guy. His explanations and recommendations worked for me because I want to know details, especially with a large transaction like a home loan. He was also communicative and professional, helping us close while we were out of the country by strategically timing paperwork when we would be available and planning for our changing time zone.
Can't say enough good things about Dexter and his whole team!. Made buying our first house a breeze. Would highly recommend to anyone in need of a mortgage!
Lisa Palmer is the loan officer you want to work with for all your home load needs. The service and communication was excellent.
This place was bomb diggity. Maryanne, my lender, was awesome. She is a great lender to use as a first time home-buyer. She made sure to answer all my questions and explain each step of the process to me.
She coo.
This review is specifically about Nik Sandberg. Nik is the sole reason we went with 1st Security Bank. He was very patient with us (first time home buyers), he was able to explain in detail answers to any questions we had, no matter how rudimentary they were. He was polite, easy going and quick to respond. He never tried to force anything on us that made us uncomfortable, he constantly reminded us that everything is our choice and in our control. Nik is the guy you want! No doubt in my mind. Nik, thank you so much for everything.
Marc is the best lender! He listened to our needs and gave us great advice. He even closed our VA loan early! I would use Marc as a lender again in a heart beat!
Great experience and overall guidance working with Ryan and his team!
Ryan and team are amazing. Thank you for being transparent, reliable and diligent! Highly recommend Ryan and 1st Security Bank.
Trying to get a hold of the mortgage loan department is impossible.
I paid off my second mortgage in April . . . Now it is October and they still haven't done their job in releasing their interest of this loan with the title/deed.
Every time I call in I just get old voice mail messages from March really? Update that message.
I have called 3 different numbers only a message can be left with no response. Or I call a branch office and get a run around with them leaving a message for the mortgage department to call me back.
Even Chicago Title Company can't get a phone call back.
Still no call back to me.
So disappointed with this company.
Enrico created the best experience I've had with mortgage lending. I used 2 others before and the past 3 with him have been flawless to say the least. His responsiveness and professionalism keeps me coming for more business.
Dexter and his team are always available for all the questions you have when going through the process of getting a loan and buying your house.
If you get a chance to work with Eric Melling- a highly recommend him. Fantastic overall experience.
My wife and I contacted Brandon a year prior to buying our first home and through our calls he recommended that we wait, but he still spent the time explaining things to us. Fast forward to when we were ready to purchase our new home he was the first person we contacted. His responses were almost always immediately after we emailed him and he was very knowledgeable and professional. Thank you Brandon and your team for being quick and efficient and helping my wife and I get our first home. To anyone looking to purchase their first home I highly recommend Brandon as he is quick, knowledgeable and will always give you advice.
Dexter and his team made my wife and I's first time home buy painless. They were prompt, efficient, and incredibly knowledgeable.
AmyLou is wonderful as always. Cannot say enough good things about her. Thank you!
Duncan and his team are as good as it gets. I felt financially protected and personally cared for through the entire home buying process. Duncan took my calls, emails, and texts promptly and always left me feeling confident in the process. I never questioned that he had my best interest at heart... and that s something in today s business industry! Thank you, thank you, thank you. I m a homeowner because of you and your support!
Chris Anderson and her entire staff were a pleasure to work with through the entire mortgage process. I have had a little experience obtaining a mortgage and refinancing my mortgage with other lenders and, in comparison, Chris and her staff made the whole process virtually painless. Most questions I asked were answered the same day. There were no surprises. There were no last minute phone calls having me scramble to dig up a document. I was kept informed of the progress every step of the way. I stayed in a good mood from beginning to end. Even after we moved into our new forever home, I was contacted just to make sure everything was going well and we were happy in our new home. I would gladly recommend Chris and her staff to anybody seeking to purchase a home. If the need ever arises, I will certainly contact them.
Tracy White is by far the best lender I have ever worked with! She has been exceeding my expectations with my clients for 19 years, and I just closed on my third loan with her for myself. The best!
Thank you Rob for making the refinancing of our home uncomplicated! Your organized team streamlined this entire process!
Good place to get a mortgage, friendly and helpful staff. No additional principal payment only option though.
Nik S. with 1st Security Bank was fast, efficient, and knowledgeable. All of our questions were answered and he was always available to help. He is very down to earth, yet always professional. It made the whole process a lot easier. We can't wait to work with him again on our future home purchases.
Charles and his team at 1st Security Bank are absolutely highly recommended for any of your Home Financial needs they are great at what they do and provide great customer service!
I entered into a house buying market with very little hope of actually buying a house. However, with the help of Kathy and her team I found out that the buying process was not hopeless like I thought. She worked with me throughout the process and answered all my questions when I had them.
1st Security Bank of Washington: Your Trusted Partner for Financial Growth
Are you looking for a reliable financial institution that can help you achieve your financial goals? Look no further than 1st Security Bank of Washington. We are more than just your money people; we are here to help you and your community grow.
At 1st Security Bank, we believe in providing personalized service to our customers. We understand that every individual has unique financial needs and goals, and we strive to provide customized solutions that meet those needs. Whether you need a personal loan, a mortgage, or business financing, our team of experienced professionals is here to guide you through the process.
Our commitment to customer satisfaction is reflected in our mission statement: "To be the premier community bank in the Pacific Northwest by creating an exceptional customer experience through personal relationships and innovative banking solutions." We take pride in building long-lasting relationships with our customers based on trust, transparency, and mutual respect.
As a locally owned and operated bank headquartered in Mountlake Terrace, Washington, we have deep roots in the communities we serve. Our team members live and work in these communities themselves; they understand the local economy and are committed to supporting its growth. We believe that by investing in local businesses and individuals, we can create a stronger future for everyone.
Our range of products and services includes personal banking (checking accounts, savings accounts), lending (personal loans, home equity loans), business banking (business checking accounts), commercial lending (commercial real estate loans), wealth management (investment advisory services), online banking (mobile app) among others.
We also offer convenient online banking services that allow you to manage your finances from anywhere at any time. With features like mobile check depositing or bill pay options available on-the-go via smartphone or tablet devices - it's never been easier!
At 1st Security Bank of Washington - You're not just another account number! You're part of our family! Join us today & see how personal service can make big things happen!
In conclusion,
If you're looking for a trusted partner who will help guide your financial growth journey with personalized attention tailored specifically towards meeting YOUR unique needs- look no further than 1st Security Bank Of Washington! Our commitment towards providing exceptional customer experiences coupled with innovative banking solutions makes us stand out from other banks out there! So why wait? Join us today & let's start working together towards achieving YOUR financial goals!
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