Tracy White was amazing. She was on top of everything and made getting her the required information easy. We closed on my new condo in 20 days- including the Christmas holiday. Best Christmas present ever!
I would rate the experience higher if it were face to face but with these current conditions it's what's best. Bill was a pleasure to talk to and I never needed to question his grasp of the details. I trust him to always do good.
Kara walked us through this process as if we were family
Worked with Maryanne Coffman and Julie Anderson. They were a great team to work with. They answered all our questions, provided multiple options and always replied in a timely manner. Everything was done on time and we ran into zero surprises or glitches. We love our new home and are very happy we selected 1st Security for our mortgage.
Barb Huber and her team did a fantastic job! As a first time home buyer, it felt great knowing I had someone I could trust to help me navigate my options. The home buying process can be stressful, but she put me at ease and answered any questions I had {and I had a lot of them!}. I have already recommended Barb and 1st Security Bank to a few of my friends and co-workers - a pleasure to work with and couldn't be happier!
I spoke with Enrico regarding refinancing options. He was very informative and insightful. He was able to answer all of my questions and he put my family's interests first. I would definitely recommend anyone to work with him!
I was a first time buyer and recently had the pleasure of working with Dexter Wellington on a home loan. Dexter and company provided exemplary service during extreme circumstances. If you are starting the mortgage process or any of the services they provide I wouldn't hesitate to reach out, I am very happy we did.
We are so blessed to meet Dexter, our broker. He exceeded our expectations, made the process for us stress less. We were able to talk to a human being and not a computer. I appreciate his friendly. respectful and caring manner. Thank you so much Dexter you get 100+++ % grade.
Ryan Ross and his army of help are amazing. I am an out of state contractor that using your lending to help my customers. Your support on the business side led me to call you guys first when I needed a refinance on my home. You guys worked fast, we closed in abput 3 weeks and now we are set. Thank you for helping my family. All of my refi questions or referrals will be going directly to Ryan and his team!
Truly grateful working with the best in the financial industry. Maryanne is an absolute stand out. So impressed with her communication skills and her work ethic. We loved how she responded to our phone calls, messages and emails promptly, even over the weekends, making sure we were assisted as soon as possible. Being financially undressed and exposed online in front of people you ve never met always seems to be a little nerve-racking, but Maryanne is truly talented at putting you at ease through the process. I highly doubt that s standard procedure but it just shows how much she cares. We both fell in love with our amazing home and it has been a gift to have the financial side go so smoothly. We gave her a huge challenge to process our loan in 30 days and she did it not only seamless and painlessly, but we closed a few days early. Our banking experience has by far been the best working with Maryanne and her team. She has definitely earned our respect and our business. I would definitely choose to use her again, without hesitation.
Many thanks!!!
Matt & Leanne
Brad Seabaugh was a pleasure to work with! He was professional, on time, straight forward, and honest.
We have used Barb Huber and her very competent team several times in buying a house. Barb and her team are always professional, yet personable, and very thorough.
I highly recommend her to anyone
Bill McDonald had excellent customer service throughout our home loan process.
Ron was extremely communicative and gave us great advice and a lot of knowledge about the process. He had our back the whole way and gave us everything we need.
This is not the branch issue, rather its an issue with the bank website. The statements section on the website is broken for months now, and yet no one seems to notice and fix it. Additionally other than calling their support lines, the website doesn't have any other means to provide feedback. I hope this review catches attention.
Alycia and her team were absolutely fantastic to work with! They made the process of our home lid smooth, efficient and stress-free. Alycia was quick to respond every time I reached out with questions. She was detailed with our loan options and presented them in a way we could easily understand. I would highly recommend working with Alycia!
Need a construction loan? Call Mark Meaker and his team. They get things done and are a class act all the way! We are so thankful we found them and inevitably chose them to handle our home construction loan. We sleep well at night knowing, Mark and his team took excellent care of us as borrowers.
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