1st Class Moving Storage, Inc. Reviews

I did a walk through of my home with one of their representative, "Mike" I believe. He told me he was a son of the original owner. This guy walks through my home, tells me how great he, his staff and new line of trucks are and that he would call or email that night with an estimate. 2 weeks later, no response. I have attempted to call their office, leaving messages on multiple occasions, no response. If this is the way they treat potential clients I would think twice about entrusting them for your move.

John comes across as a honest common sense businessman

Unfortunately first class movers needs to change their name

Don't bother calling

Best experience ever. The best prices compared to many other options. Great communication with Michelle and John. If call went to voice mail I would get a return call immediately. Movers all 3 were a-1, very careful, efficient, and willing to make the extra effort to offer if I needed anything else done before their departure they were willing to help. I will always recommend 1st Class Movers.

We had a walk through of our apartment got an estimate 2guys and about 2hrs. My finance and I are young so maybe the owner ( I believe that's who did the walk through) thought he could take advantage of us. The day of the move arrives and about 45min in he sends a third guy it took them 5.5hrs to move our tiny apartment then instead of charging us the set price we discussed they charged us $30 more per hr When we complained that this was not what we discussed and stated we did not have that kind of money he took $50 off the storage fee and then I insisted we get a price upfront for drop off we did and it then only took them 2hrs with 2guys to unload (a half full 26foot truck) and they broke the pedestal to our flat screen and didn't give us our lampshades. It was an awful way to be treated. So if you have unlimited funds, don't care all that much if stuff goes missing or breaks, and want to be had this is the company for you. However I would not recommend my worst enemy use this company!!

John/ Michelle (?) My wife and I would like to thank you for the best possible experience we could have had with our move from Brookline to Nashua, NH. Over no control by us, the buying/ selling of this property was quite a challenge with moves dates that were pushed out. As you can imagine during this time the stresses involved with buying our new home and selling our old was enough. Finally on move day Mark Wihriala and Sylvain Dumont showed up on time and ready to go. They are both professional, courteous and excellent movers. I can t say enough about these two gentlemen that made this move as painless and smooth as possible. Thank you again for a job that was well above and beyond expectations. I already posted your cards on our internal office board along with my comments for friends to use should the need arrives.

Thank you 1stClassMovers, your employees are awesome keep up the excellent work!

Sincerely,

Carlos & Maggie Herpin

Can't say enough good about this company. We had unusual moving needs - we needed just the kitchen, artwork and lamps packed, we needed the goods to arrive a good week after the truck was loaded, and we had half of the items going to another town to a storage facility. Even with these issues the quote came in a LOT less than the two other moving companies we worked with. They were on time, tireless, pleasant and personable. They arrived with the goods a few hours later than I would have liked but things were out and assembled in no time. They even put up with our quirkiness when it came to filling our room at the storage facility. Would use them again, would highly recommend.

My wife and I generated a quote a month in advance, and were given notice via email confirmation that someone named John would be at our apartment to view our apartment content so that he could better understand the cost of it all. John never showed up, and I called their office to see if anyone was going to come take a look at everything. I was told that there was some sort of mistake, and that they did not have my address. So...why not ask us for that, when the appointment was already confirmed via email? Either way, on August 20th, John emailed my wife informing her that Friday, August 31st was a possibility. My wife asked if September 1st was also doable, and John said he'd find out and return her call. This return call never happened, and they stopped returning phone calls and messages until August 27th, in which they told us they could no longer help us until the second week of September. I'd steer clear of this company and pursue a business more organized and savvy.

Not too bad despite other reviews. The truck was unable to get under some power lines but they were here on time. So the item was placed in the back of my truck to get down the driveway.

Gave me by far the best quote of many other area movers for a small/medium local move. The 3 hour minimum is totally reasonable, as are their hourly rates. Mark and Jeff showed up on time and loaded my stuff very efficiently. Even though my bedroom wardrobe wouldn't fit up the stairs at my new apartment, they really tried and were kind when explaining why they couldn't just turn it sideways, etc. I'm still in the process of unpacking but so far I haven't found anything damaged or broken. I would definitely use them again!

They showed up when they said, didn't over charge or cause added stress to the process. Mark was top notch with a great attitude. I recommend them and will use the again.