This hotel is fantastic! We hadn't checked in yet ...

This hotel is fantastic! We hadn't checked in yet but they helped us with our lost luggage for a few days prior. When we stopped by to fill in some paperwork - still two days before we were actually checking in - they greeted us with warm hospitality, helped us print off documents and gave us coffee and snacks. The staff are endlessly helpful and kind, the rooms are beautiful, and the location couldn't be better. They've made our time in Milan absolutely wonderful and we look forward to staying with them again!