Run the other way!! There are 3 other decent deal...

Run the other way!! There are 3 other decent dealerships in Durham Region-Menzies,Village Ajax (who fixes everything including Fiat and will shuttle to Oshawa) and Pickering Chrysler-all excluding this one. Don't be fooled by the name change. For starters, (and I have honesty given these Fraser Folks plenty of chances) 4 times I have made an appointment for vehicle maintenance or repair that they could not commit to the scheduled time/day and with no heads up have told me they could not get the work done to my vechile after leaving it over the weekend. Recently, they had my car for a month waiting for parts? But the best is for last...the last visit I had about 2 weeks ago, they managed to get the service done surprisingly quickly, but leaving out some of the parts?!? Extra bolts? Who needs those? I drove away not knowing... braking 2 drive axles on the highway not properly secured by the technician. The dealership I had it towed to (not Fraser) now tells me the issue and why...and says when they phoned Fraser Chrysler to pay for the corrective repair work (as I was not) they said 'he should have brought it back to us to fix it'. Oh, why didn't I think of that Fraser? The short answer: Sitting on the side of highway waiting for a tow- I thought its only been out of Fraser's shop about 24 hours and if they actually managed to fit me in...they would likely tell me it was not something they were responsible for...and if it actually managed to get into the shop for repair...who knows what other parts they might FORGET to put back on as I drive away...thanks, but NO THANKS!!! Shame, where is the zero star rating on here!