Roderick Cwik

Review of Omni Continuing Care

"My father was admitted to this nursing home a few...

"My father was admitted to this nursing home a few months ago. One of the worst nursing homes I have ever seen especially the Rehab services. They were always rude to me and I have seen that they were the same with other residents family too, I never ever seen them wearing a name badge. So, we don t know who they are unless we ask them; and they won t even care to tell their name. My father was is in bed all the time and they never cared to treat or give therapy to him. But I was surprised to see that I got bills for receiving therapy services.

One day I entered my father's room to see a physical therapist just sitting by my father and playing on his phone. I asked him who are you? . He said my name is AJ and he is a physical therapist. I asked why are you not doing your job he said that he just came to take the knee brace off since my father already received therapy that morning. He told me he always treats my father in the early morning. The next day I went in the early morning and none of them showed up. I raised my concerns with the therapy manager. The therapy manager Ms. Sandy promised me that it will be taken care of. But nothing happened; eventually, my father started to develop bedsores. I would not recommend this place to anyone. I moved my father to a different nursing home and he is doing much better now