Z

Zack L

4 years ago

My first point of contact with Moon was with the S...

My first point of contact with Moon was with the Sales person Brett DeMaris. I called in to test ride a new FZ-09. He immediately impressed me with his ability to get the bike out of the crate and ready to ride within an hour or so. I ended up showing up 30 minutes early, and he said he'd make that his priority to get it good to go. I am a 21 year old man, and I can see how I could easily come off as a non-serious buyer/kid. Brett did not make me feel like I wasn't taken seriously at all. I ended up purchasing the bike a week later, and Chris in the finance department was nothing but wonderful to work with. Moon has really made me feel like they are looking out for my best interests. My bike ended up getting totaled 3 or 4 weeks after my purchase by a family member, and they were extremely helpful with every step of the process from servicing to having the insurance come and take it. I was so happy with my initial experience, that I came back and asked for another FZ09 in the same color. They ordered it and had it in within 4 days, and I made the purchase again. Moon Motorsports definitely knows what they are doing when it comes to customer service.

Comments:

No comments