I made my purchase from Martins back in August. T...

I made my purchase from Martins back in August. The process was seamless with Neal. There was no push sales at all. Everything was done at my pace and I could not have been happier as they offered a good px, a good price on my new used car. Overall, the sales experience was fantastic all around with the sales manager David coming to introduce himself on pick up day which was a nice value adding touch that they appreciated my business.
5 months on I had an issue with the car and I brought it to Lookers in Wimbledon who upon running diagnostics gave me a price to repair it as they believed it was not warranty work and quoted from a sales sheet with no human intervention or care. I queried this as the problem had to be there beforehand, as there was evidence to this, but they would not listen
Cut to Martins and the experience could not have been more the polar opposite with Neal, David and Phil in the service department bending over backward to assist with this and fixing it in less than a day for 1/5 of the price quoted by Lookers and even returned the car to me.
I can't recommend Martins and the team highly enough - thanks to you all for your hard work and phenomenal after-sales customer service.