Used this company twice (quote only the second tim...

Used this company twice (quote only the second time) in the last ten years; once in 2006 and again this week. In 2006 I called them to one of our store locations because we had a leaky sprayer head. I had TLC fix the leak and the guy charged me $300 bucks for it. I learned my lesson because after that I found out he did nothing but take the sprayer apart and put it back together again. I could of bought the sprayer at a restaurant supply co for $80.
This week they went to another one of our store locations to inspect the water heater. Told the store manager the issue and quoted us over $1000. Luckily we have smart store managers and he went to someone else...we ended up paying only $135.
This company is extremely overpriced. If you call them MAKE SURE TO GET A QUOTE first then ALWAYS get a second quote from another company.
If you call them because of an emergency and have no other choice, you're pretty much screwed.